The contact owns a 2016 Cadillac Escalade. The contact stated that while driving at 40-45 MPH, the driver-side air bag deployed without any impact. No warning lights were illuminated. The contact sustained injuries to his arm, neck, and back that required medical attention. The contact drove himself to the hospital. No police report was filed. The vehicle was towed to the dealer where it was diagnosed that a module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 132,000. The VIN was not available.

- Snellville, GA, USA

The contact owns a 2016 Cadillac Escalade. The contact stated that after parking the vehicle, turning off the engine, and removing the ignition key, the front seat passenger exited the vehicle and when closing the passenger-€™s side door all airbags in the vehicle were erroneously deployed. The contact stated that the driver-€™s and passenger-€™s side frontal air bags along with both side curtain air bags, 2nd and 3rd row seats air bags were all deployed. The vehicle was towed to the local dealer. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 99,000.

- Loxahatchee, FL, USA

While in motion - the Cadillac Escalade's airbags all suddenly deployed. There was no collision or impact that preceded the incident. The police officer on scene was also quite surprised. The driver of the vehicle suffered bruises, and a mild concussion. The other occupants were safe. However, the deployment of these airbags with no collision or reason represents a major safety hazard.

- Buda, TX, USA

The contact owns a 2016 Cadillac Escalade. While driving approximately 42 mph, the contact noticed another vehicle traveling in the wrong direction and heading towards him. The contact swerved to the left to avoid the vehicle. As a result, the contact drove off the road and struck a large rock in a nearby lawn. The front end of the contact's vehicle was severely damaged. Parts of the vehicle's front end was no longer attached to the vehicle. The air bags did not deploy and the brakes failed to stop the vehicle. The vehicle was towed. The vehicle was not diagnosed or repaired. The contact received injuries to the back and arm, but medical attention was not received. A police report was filed. The manufacturer and dealer were not made aware of the failure. The vehicle was included in NHTSA campaign number: 19V645000 (service brakes, hydraulic); however, the scheduled appointment date for the repair was after the crash. The approximate failure mileage was 43,000.

- Dexter, MI, USA

The light on the dash tell me the airbag on the passenger side is not working to protect the passenger should there, be a head on collision

- Lewes, DE, USA

The contact owns a 2016 Cadillac Escalade. Shortly after purchasing the vehicle, the air bag warning indicator illuminated. The contact took the vehicle to the dealer where it was diagnosed that the air bag module failed, which would prevent the air bags from deploying in the invent of a crash. The air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 1,700.

- Glen Mills, PA, USA