really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
31,559 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Cadillac SRX:

Unsubscribe any time. We don't sell/share your email.

problem #7

Dec 012010


  • 82,000 miles
The contact owns a 2004 Srx Cadillac. The contact stated the vehicle stalled while making a right turn and the check engine light illuminated after the failure occurred. The failure was experienced several times. The vehicle was taken to the dealer who performed a diagnostic test that indicated the failure was caused by the throttle body. The throttle body was replaced; however, the repair did not correct the failure. The vehicle continued to stall without warning. The VIN was not available. The failure mileage was 82,000 and the current mileage was 88, 0000.

- Sevierville, TN, USA

problem #6

Jan 012005

SRX 6-cyl

  • Automatic transmission
  • 8,000 miles
The contact owns a 2004 Cadillac Srx. While driving 5 mph or greater, the vehicle would shut off without warning. The dealer stated that the battery caused the failure and they replaced the battery. Approximately eight months later, the failure recurred. The dealer stated that the battery caused the failure and replaced it a second time. Approximately three months later, the failure occurred again. She was able to restart the vehicle. The dealer was unable to duplicate the failure, however, they replaced the crank shaft sensor. The failure continues to persist. As of September 24, 2007, the dealer had not repaired the vehicle. The powertrain was unknown. The failure mileage was 8,000 and current mileage was 70,580.

- New Orleans, LA, USA

problem #5

Nov 222006

SRX 6-cyl

  • Automatic transmission
  • 52,000 miles
: the contact stated while driving various speeds, there was a loss of all vehicle power, and the engine stalled without warning. The engine would not restart. The vehicle was inspected by a dealer who was unable to duplicate the problem. The manufacturer was alerted.

- Inkster, MI, USA

problem #4

Aug 162006

SRX 6-cyl

  • Automatic transmission
  • 25,000 miles
: the contact stated while the vehicle was parked in a lot, a fire erupted from the front under hood area without warning. Bystanders alerted the fire department and the fire was extinguished. No one was injured. There was extensive damage to the front of the vehicle. The police were on the scene and a report was taken. The fire department determined the fire originated from the master cylinder and the engine compartment. The vehicle was towed to a dealer to await further inspection by the insurance adjustor and a factory representative. Updated 9/5/2006 - prior tot he fire the consumer noticed that the power steering failed while making a right hand turn. The vehicle was parked when the smoke and flames appeared. The vehicle was deemed a total loss.

- Hainesport, NJ, USA

problem #3

Sep 082004


  • 53,400 miles
While driving 55 mph vehicle stalled. Consumer managed to restart the vehicle. Dealership was notified, but did not resolve the problem.

- Owls Head, NY, USA

problem #2

Jul 092004

SRX 8-cyl

  • Automatic transmission
  • 100 miles
Car has rough idle until warm. Technicians can not find the problem.

- Omaha, NE, USA

problem #1

Jul 092004

SRX 6-cyl

  • Automatic transmission
  • 416 miles
The car dies after traveling on highway. It goes from 65 mph to 0. the brakes, steering, and complete power dies. You have no control over the car at this point. I have almost been hit 5 times now. Also, when the cars does turn back on it will only go 10 mph and sometimes when you turn it back on the RPM's will go to the max. It sounds like the car is going to explode. This car is a death trap.

- Cumberland, RI, USA