really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
9,720 miles

About These NHTSA Complaints:

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problem #4

Aug 252007

SRX 8-cyl

  • Automatic transmission
  • miles
When reaching into the tailgate, your legs are frequently burnt if you come too close to the tailpipes that protrude from under the vehicle.

- Altadena, CA, USA

problem #3

Aug 162004


  • 6,000 miles
My daughter was burned twice by the tailpipe on the 2004 Srx. The first time I called Cadillac they told me that this was the only case on file regarding the tailpipe. Six weeks later she was severely burned again. This time Cadillac opened a case file and the case was closed because the vehicle was built per Cadillac specifications.

- Palm Beach Gardens, FL, USA

problem #2

Jul 292005

SRX 6-cyl

  • Automatic transmission
  • 19,850 miles
The consumer states that the tail pipe sticks out from the bumper three quarters of an inch on his 2004 Cadillac Srx. The consumer contacted GM and they told him that was the way it was manufactured. The consumer burned and his daughter burned their legs on the tail pipe.

- Lake Oswego, OR, USA

problem #1

Aug 112004


  • Automatic transmission
  • 13,032 miles
While leaning inside of the vehicle, the exhaust pipe burned the occupant's leg. Please provide additional information.

- Vernon Rockville, CT, USA