Wheel Bearings

- San Pedro , CA, USA

I bought this Cadillac 2017 xt-5 used with 4,000 on it it has 11,000 on it know. I took the vehicle in for tire rotation & oil change. The service manager told me that these tires Michelin premier ltx 235/65 R 18 tires on this year 2017 are bad tires. The tread on the tire was measured. 5/32nds at 11,000 miles these tires are warrantyed to 40,000 miles. They say you should replace your tires if the tread tread is 4/32nds or less! I think that will hapen in the next 5,000 when I go in for my next oil change. I think I should have these tires replaced for no charge at all. The dealer said when I come in at 16,000 miles for my oil change he said he will replace the bad tire with new ones that cost $205. He said he'd pro rate the tires & he said the will charge me $450 for them. If these tires are defected, why should I pay any money to replace them, if they manufactured the tires wrong "?" very disappointed in the tires. I have bought Michelin tires for at least 4 vehicles, in past year's, and never had a problem with the tires!!

- Bradenton, FL, USA

I have a 2017 Cadillac XT5 with 22,000 miles on it, the dealer had just informed me that the tires installed on this vehicle are worn out and must be replaced prior to the first snowfall. The warranty on these tires is 60,000 miles, tire rotations were performed by the dealer according to the manufacturer's recommended schedule. A quick search indicates that this is an extremely common issue affecting this particular GM vehicle. This premature failure is a major safety issue and I would like to file a complaint to get this resolved.

- Glenview, IL, USA

Premature tire wear- vehicle came equipped with Michelin premier ltx tires & had to be replaced at 24,551 miles due to tread being worn down to 3/32" - 4/32". tires are rated for 60,000 miles according to Michelin website. Amount of tire wear would suggest either an issue with the tires or not the right tire for the vehicle. Internet search would suggest this is not an isolated instance.

- Gallatin, TN, USA

Excessive tire wear. Starting at 17,500 miles all four tires were worn to 4/32". now at 20,000 miles tires are worn to 3/32 and 4/32. Tires are worn evenly and have been rotated at dealer with service records to support. Dealer told me that the XT5 tires are only lasting 25,000 miles max. I was the third complaint of the day at 1:00 the last time I spoke to the dealer. Tire manufacturer warranties (prorates) the tire for 60K miles but Cadillac customer care says tires are normal wear and will not support the issue, even with only 20K miles.. clearly with the number of complaints and evenly worn tires, either there is a tire manufacturer issue or GM engineering specified the wrong tire. A Cadillac with 20K miles should not be a candidate for new tires, and GM engineering needs to evaluate the concern and verify with their dealer network, especially in the detroit area. Tires worn at 30% of the projected warranty poses a safety issue especially on wet or slippery roads when vehicle handling is compromised. My dealer notes premature wear as a common issue with the Cadillac XT5. I have filed a claim with Cadillac customer care, however with no investigation they deny this potential safety item as a concern.

- Chesterfield Twp, MI, USA

Cadillac XT5 2017 luxury fwd model vibrates at all speeds. Accelerator and steering wheel vibrates. Tires have been balanced and rotated with no improvement to the constant vibration. Water sloshes out of bottle in cup holder, jacket falls off clothes hook in backseat, eggs break in egg carton all due to significant and constant vibration at all speeds.

- Bradenton, FL, USA

The contact owns a 2017 Cadillac XT5. While driving approximately 20 mph, the driver's seat made a snapping and crackling noise. The vehicle was taken to the dealer where the seat frame was replaced; however the failure recurred. In addition the contact stated that the rear passenger wheel made a knocking noise when the vehicle drove over a bump or making turns. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 3,800. Updated 02/14/17

- Canandaigua, NY, USA