10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,183 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Driving down the road and my 2018 Cadillac XT5 started on fire for no reason and no engine lights came on. I loss all driving control power steering in the matter of seconds and was trapped in the car waiting for cars to clear so I can run out. The car is with my insurance company the car is now a total loss and I don't think they will investigate. I called GM to make a complaint. The fireman said he had just put a fire out on the same car a week ago. I found out that we have 2 more cars in the Macomb county MI area that caught on fire in the last 3 months same type of car.
- Chesterfield , MI, USA
The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.
- Webster, TX, USA
Each time the car is driven the oil % drops by at least 1-2 % points. Since Sept 2019 the oil reading dropped to 29%. the dealer changed the oil filter and said the car was perfect. I have since learned that this vehicle has an open recall. There is an open recall on 2018 XT5, N192266190 - engine control software issue that does not appear on the Cadillac site. I was not notified.
- Grayson, KY, USA
The contact owns a 2018 Cadillac XT5. The contact stated that the fuel safety indicator illuminated. The vehicle was serviced five times, but the fuel safety indicator illuminated every time the vehicle was repaired. The vehicle was taken to taylor Cadillac (6100 central ave, toledo, oh 43615, (419) 842-8800) where a new evap purge valve was installed. Shortly afterwards, the fuel injectors were replaced and new engine banks were installed. A few months ago, the fuel safety warning indicator illuminated again. The manufacturer was made aware of the failures and a technician from the manufacturer was assigned to inspect the vehicle. The failure mileage was 10,650.
- Orgen, OH, USA
- Charlotte, NC, USA