9.0

really awful
Typical Repair Cost:
$800
Average Mileage:
60,400 miles
Total Complaints:
4 complaints

Most common solutions:

  1. replace alternator (4 reports)
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problem #4

Jun 122016

Captiva AWD LTZ V6

  • Automatic transmission
  • 57,500 miles

3 hours from home, the alternator went out and left me stranded on the side of the road with spotty cell signal. Due to the engine light ALWAYS BEING ON, I had no way to know that there was an issue prior to the event. The dealership quoted $1000 plus to repair. It took two days, a separate mechanic, and myself to dismantle the whole front end of the car to replace it and put it back together. Due to the extensive list of other issues, I would NEVER want to own another Chevy again.

- Shelby Y., Lovington, NM, US

problem #3

Apr 132016

Captiva LT V6

  • Automatic transmission
  • 62,000 miles

Never had a ALT FAIL IN ANY CAR (EVER) SO EARLY... Also have a problem with the driver side seat cover at the bottom of the seat breaking. Had to wire it on the third time it broke. Seems GM still putting crap out... Going back to Toyota.

- bajabilly, Apple Valley, CA, US

problem #2

Oct 062015

Captiva LS V6

  • Automatic transmission
  • 62,000 miles

Alternator did not give warning engine light lit but could not diagnose by testing charged battery then after several days just shut down. Alternator was worn thru the rotor scared bad only 55000 miles with first indication then engine light went and test was not shown as a problem. Then bang.

Update from Oct 20, 2015: This car had to have the front end removed to replace the alternator which use to be a 20 minute operation. I will never buy another American car they are in joined with dealer ship. They will not allow parts houses to stock parts. Another crooked company.

- chascor, Panama City, FL, US

problem #1

Jul 292015

Captiva V6

  • Automatic transmission
  • 60,000 miles

While driving on the highway during rush hour my Captiva Sport lost all power and I started decelerating. Shortly before this happened the "electrical system" light came on. Luckily I safely made it to the off-ramp but this would have been fatal had I hit or been hit by another car. The alternator had died and it cost $1,000 to fix. Mechanic told me that he'd never seen alternators go bad so early on in a car.

- Theresa J., Trenton, NJ, US