6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
36,850 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Feb 232017

Captiva LTZ 3.5L

  • Automatic transmission
  • 55,142 miles

I bought the car in November of 2016, and starting in February of 2017. I started having problems with this car. The radio turns off sometimes, when I use the signal light. After driving the car sometimes I park the car, and the key gets stuck In the ignition and the car is dead. It seems to happen sometimes not all the time, of course every time I take it to the dealers it doesn't happen. Of course the dealer will not fix anything unless they see it, So after keeping my car for weeks at a time. Nothing got done. I'm so tired and frustrated with the whole thing. It's now August and my car been at the dealers for two weeks, and they can't find anything wrong with it. Any suggestions? I need help!

Margaret

- manduja, South San Fancisco, US

problem #1

Aug 012016

Captiva

  • Automatic transmission
  • 18,500 miles

The first problem noted was my radio going off when the turn signal was turned on. A few days later the traction suspension indicator light came on. I called dealership and was told that is the first sign of an electrical issue and to bring it in. The repair guy could find no reason for the problems and sent me home stating to bring it back if it happens again. THE SAME DAY I had parked to go into a store and came out and the car would not unlock with remote. I finally opened door manually and the car had no power. It came back on finally and I took the vehicle in the next week. The repair guy said there was a ground under the seat that was bad. On week later, I was back again! The car lost power in the parking lot of a DR office and we could not get the key out of the ignition. I had to call roadside assistance for a tow and get a rental car. The car was in the shop for 4 days and then was told once again it was fixed this time blaming a bad sensor.

Well, here I am again today and the pattern began again. The radio went off and the clock reset. Then the service traction light came on. Finally, I parked to go in a store, came out and no lights, no power on anything. I turned the steering wheel a few times and it started. I have spoken with the dealership and am taking it back for a 4th look. I am beyond frustrated by this problem and pretty frightened after reading that others have experienced total breakdowns in traffic. I certainly hope it get resolved this time.

- kss25302, Ashford, WV, US