This is the biggest piece of crap car ever produced. Purchased vehicle in January 2015 with 36,000 miles on it. Come December 2016, the transmission had a catastrophic failure at 74,000 miles. Luckily we were dumb enough to buy into the extended warranty dealerships offer and it was covered partially.

Now come November 2019 we have put over $6,000 into this s*** car only to be told today that the 2nd transmission will now need to be replaced. Car has 144,000 miles on it so this transmission lasted almost the same exact amount of miles as the last one!!!! There is no way this is not a manufacturer issue!!!! Even better is that after the dealer realized they already replaced it once they called to see if current issue would be covered and got advised no that the warranty is expired only was valid to 100,000 miles of the car.

How about the warranty should have been 100,000 miles on the new transmission? This is completely absurd. 2nd Chevy garbage I have owned and I will never EVER again in my life purchase any of their garbage or allow anyone In my family to do so. Thank god I paid the car off in 4 years vs the original 6 year loan I took out. I’d rather purchase a new vehicle from any non GM dealer then put another dollar into the piece of junk they call a car.

I do not think I will ever buy a Chevy again after this experience. My Chevy Cruze 2012 LS transmission just failed - at 117,000 miles!!!! I was never rough on this car and all maintenance was kept up with. I only had 1 week of it warning me - it was not shifting very well into 2nd or 3rd. When the transmission shop checked it out, they said that the transmission fluid was metallic. Not good.

Within the week, the transmission completely failed and went into limp mode on my way home. It would not go over 7 mph. I was able to make it home. Later that evening, I tried to put the car in reverse, and it would not go.

I am devastated. This car has been problem after problem. It costs about 4,000 to get a replacement transmission, which is about the worth of the car. I will not be fixing it. Piece of junk transmission. All transmission shops I called even said that they put a junk transmission in the Cruzes and this is a common problem. No shops recommended rebuilding it.

The MZ0 6-speed manual transmission paired with the Cruze/Sonic is absolutely awful. A quick search shows the massive amount of transmission failures that occur.

My sole symptom at the time of repair was a high-pitched whine resonating from the shifter. After tearing down the trans and checking fluid, it was full of metal. I believe they said a bearing sheared itself inside the trans.

Transmission was replaced with a re-manufactured one. Would avoid the 6-speed at all costs in both Cruze & Sonic... There is no reason there is such a high transmission failure rate.

I purchased mine November 8th @ 54,200 miles, transmission was replaced @ 55,650 miles.

I bought my Chevy Cruze in 2015, never was tough on this car and took great care of it. Sunday June 16th 2019 (Fathers Day) I left church and headed home and the car shifted kind of funny and when I would slow down at all it acted as of it didn't want to shift into the next gear. I babied the car all the way home by manually shifting and even then it started to act weird.

I was almost home and stopped at a stop sign (I could visibly see my house) and pressed the gas pedal and it wouldn't move. I called my husband to come and take a look. We ended up spending 72 dollars to get it towed home. I called Chevy and had it towed to the nearest dealer who said it looked like I needed either a rebuilt or new/used transmission. They wouldn't know details unless I had them pull the transmission for inspection.

I am a mother of two, a full time college student who works. We are low income and a $5000 dollar rollover on a used or new vehicle is not in our capabilities and have been loyal Chevy customers since about the age of 18. Chevy said it is an out of pocket expense and they aren't going to help pay to fix it. They said they haven't had enough complaints to recall it.

I am here to say please call Chevy personally if you have a problem. That looks like it is our only hope! I am completely broken over this and done with Chevy because all the loyalty that I have shown them ( buying Chevy cars and never missing or late on a payment) and they have no loyalty to their customers to make things right! #chevysucks!

I bought the car used 16 months ago, and at the time I had concerns about the transmission because it was shifting hard (especially when it down-shifter at low speed) so I brought it back to the dealership to look at. I also had a few other issues like an anti-freeze odor. The mechanic at the dealership told me the transmission adapts to the person driving it, so I attributed the problem to that and figured it would "re-learn" how I drove and adjust. Well, it never did, and suddenly, without any further warning the trans completely gave out.

I was looking over all my service paperwork from the dealer regarding the car and there is no mention of the transmission concern I had. I'm sure this was deliberate, as they damn well knew this model year had trans issues.

Update from May 17, 2019: Update: I have the repair completed at a non-dealer garage for a total bill of $3,623.45.

Update from Sep 23, 2019: Shortly after I got the car back from the repair facility, when driving it on a highway for 30+ miles, the warning "Transmission Hot Idle Engine" appears. Despite another two visits to the repair facility and another transmission installation, the message is still appearing.

At 65,000 miles, my transmission failed. I was the second owner of this car and had bought it from Vroom.com. There were no warning signs. My car was kept in the best condition possible as my step dad is a mechanical engineer/car junkie and always serviced it on time. I really loved my cruze to be honest, until the day I went to get in and it wouldn't drive. To top it off, the certain transmission I have is the kind that can't be swapped with other transmissions that were made for that year. "2CZW" was the transmission type.

I contacted Chevy to see if they would even help me partially and got nothing but rude customer service. My step dad ended up taking my transmission apart and realized a piece in it had shattered. A part that Chevy is known for going super cheap on I guess. Apparently, the Chevy Sonic transmission was built the same and they ended up sending out a recall for it. But never sent one out for the Cruze (due to the large volume of Cruze's sold.) Anywho, this is the second GM vehicle my family has had crap out on us. (Engine failure on our Terrain that had 121,000 miles due to oil consumption problem) NEEDLESS TO SAY, I'M DONE WITH GM ALL AROUND.

I rarely drove the car in terms of how old it was, yet on my way to wirk one morning, thw transmission decided to fail on the highway. The car was taken to a Chevrolet Dealer where I was quoted about $5000 to get a nsw fransmission, I think not. The car was only worth about $5,400, that is ridiculous! I really only had about 35k miles or less on it, and it’s crazy to see how many other people experienced the same issue. I had paid the car off just a year prior, just for that to happen, what a sham. The moment i find out there’s a mass lawsuit, I will definitely sign up.

What do you say about a car with 70k on it and the tranny goes out. No warranty left and Chevy didn’t come through. It makes me mad that Chevy took my money durning the government bailout, but did not deem it necessary to help me out because I bought one of their vehicles. That is until I called a tow truck to get my car at the dealer to have it fixed somewhere else. Then they wanted to talk to me about a better price. Still had a hard time getting it taken care of and they barely did anything on the price. Once my Chevy 1500 Work Truck dies, I am quite certain I will never buy another GM vehicle again. That is unless I have a weak moment when I’m 94 and have Alzheimer’s.

Driving home from a local visit with my parents and my car bucked twice which has happened but not usually that frequent. I stop at a red light and my car stops hard. When the light turns green, my car won't move. Try a few things to get the car moving without luck. Thankfully there was a garage at the intersection and two of the guys came out to help me get my car off the road. They take a look and say it's the transmission.

I contact Apple Chevy, where I purchased my car, and they say it's not covered because the only transmission issue covered is a leak. My car had a complete failure without the leak. Less than 56000 miles and it's dead. They tell me I'm looking at $4500 to get a refurbished transmission. This is ridiculous, and I don't understand how as soon as my warranty runs out I have a complete failure with such low mileage. So if I do get the repair, who's to say I won't have the same issue since apparently they are known to have transmission problems.

Update from Nov 2, 2018: I made calls to GM about my issues before moving forward with the repair. They have been working with the dealership where my car is for the repair, and I just got word they are covering $2000 of the repair cost. I recommend to anyone who has this issue to contact GM before any repair work is done as they were very willing to work with me. Still not thrilled this happened but glad they are doing what's right to help out with the repair.

Horrible. What kind of car transmission is shot with only 116,000 miles? This is crazy. Lack of quality. My Toyota lasted 13 years over 300,000 miles and NO transmission issue ever, sure minor repairs but nothing like this. This is a 2012 Chevy Cruze. This is a nightmare! Sorry I did not thoroughly research this car. From what I have seen, the Cruze track record is awful. BUYER BEWARE, Don't purchase this car, from what I have read online, it only gets worse, with brake issues, shaking, the gamut. Going back to Toyota, they have a wonderful track record with me!

I do not recommend anyone to buy some American cars, like the chevy cruze. This specific type of vehicle has lots of issues that will cost you in the long run. I bought this car as brand new to David Maus dealer in Orlando fl in 2012, at 109,000 miles the automatic transmission collapsed. This American auto industry manufactures worst cars with worst quality and engineering. Nice and beautiful body cars but the engines and transmission sucks. I have paid more than $8,000.00 for only 109,000 miles of use in this car.

I WAS DRIVING TO WORK WHEN I WAS ABOUT A HALF A MILE AWAY THE TRANSMISSION STARTED SLIPPING. THERE WAS NO EARLY WARNING SIGNS EXCEPT FOR THIS. I PARKED THE CAR AND WENT INSIDE MY WORK. WHEN I ATTEMPTED TO LEAVE THE CAR WOULD SHIFT INTO REVERSE BUT IT ROLLED A COUPLE INCHES AND FELT LIKE IT HIT A PARKING BLOCK. IT WILL DRIVE FORWARD BUT WILL NOT DO REVERSE OR NEUTRAL.

I HAD IT TOWED TO A SHOP AND WHEN THEY PULLED THE TRANSMISSION COVER OFF THE GEARS FELL OUT AND THE FLUID WAS A METALLIC COLOR. I HAVE GOTTEN TWO QUOTES SO FAR. 1 FOR $3200 and 1 for $2500. NEITHER OF WHICH IN A POSITION TO PAY. THE CAR ONLY HAS 80,000 MILES ON IT. I DON'T DRIVE IT ALL CRAZY AND I DESPERATELY NEED MY CAR EVERY DAY TO GET TO APPOINTMENTS AND WORK. THIS IS A HUGE INCONVENIENCE FOR ME. I DON'T EVEN HAVE THE MEANS TO OBTAIN A RENTAL CAR. I STILL OWE $15,000 ON THIS CAR!! I AM BEYOND SICK TO MY STOMACH OVER THIS!!!

I purchased a 2012 Chevy Cruze in November 2012 with 12 miles on it. It is now 2018 and my 2012 Chevy Cruze is not working due to a transmission issue. My car broke down on December 16th with 61,248 miles on it. The sad part is my warranty expired on November 17, 2017, less than 30 days out of warranty and my car is out of commission. I would think that my car would have lasted at least 100,000 miles before having a major issue with my transmission. So, I contacted GMC to get assistance with the cost of me getting my car repaired. Well, 3 weeks later no assistance. The car dealer wanted me to pay money upfront, so that they could break down my transmission to diagnose my car. Really, and loose more money on a vehicle that you would think would still be on the road. I purchased the car because I trusted that is was a good car. I have taken my car in to the dealer for all of my services.

Had problems with my Cruze shifting hard and clunking when driving. Had it pop out of gear when trying to shift into second and then slammed back in to first. I took the car into a Chevrolet dealer under warranty to have it looked at and fixed. The dealer said they were not able to find any issues and that I should run it until it has a permanent failure so they can find the issue. Now the transmission has completely failed two months later but I am also out of warranty by date by a month. I am still 5k under warranty but my transmission has somehow failed. This really speaks to what kind of quality GM puts in their products. The car was given good care and had regular tune ups but still an incredibly vital part to the car has now failed and the dealer and GM are refusing to pay for it even though I had tried to avoid this issue by bringing it in to get it fixed while under warranty. Now I am having to pay 4 grand for the dealer's servicemen's inexperience and GM's poor product quality. This is a failure on the product quality level and on the customer service level. Will not be buying any GM products and will warn others about what could happen to them.

My car was towed in to the dealership as I thought there was a recall on the surging of the transmission but found out there wasn't. The car was 1875 miles out of my extended warranty. I contacted GM via email after the repair as I have never had a car have such a major repair at this low of mileage. They said they were going to try to get reimbursement and contacted the dealership. After many phone calls between the dealership and GM GM said that it was out of warranty so there would be no cost reimbursement (I told them it was 1875 miles out of warranty in the beginning so I still do not know why they led me to believe that it was an option). Then the dealership said they would see if there could be some cost assistance. Long story short after many, many phone calls it was resolved yesterday, October 18, and neither one helped me. I found out that if I would of asked for cost assistance prior to the repair then I might have gotten help. I asked why was this not offered and the dealer's reply was " it is not something we offer, you would have to know about it". Needless to say, I will never buy a GM product again nor will I buy a car at that dealership either and am looking at foreign cars for the first time in my life.

car broke down and had to be towed to our regular mechanic. this was beyond his expertise and car was towed to transmission company in lakewood. it was there over a week and eventually had to go back again. we are now experiencing gas smell in the car. The warranty had just expired feb, of this year. i was never notified of this expiring. i contacted GM, they state there will be no reimbursement . It was stated i could have taken it to a certified GM dealer at the time to see if they might cover it but could not incur any more towing costs with just a chance it might be covered, or be most likely harassed into purchasing a new vehicle instead. one area of their customer service said they could not email or provide any document stating they were refusing to have any reimbursement. i was told i would now have to wait to see if a recall ever comes out on this transmission to which i could then submit my bill for reimbursement. i have found articles regarding an issue with the transmission that was never fixed on the 2012 model. i mailed a letter to the CEO of GM Mary Barra, to which i received no response. everyone we have talked to said a transmission with this mileage should never have completely failed as this did. Very disappointed with our "american" made car. we will be looking to switch to other companies for new vehicles after this experience