10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
47,973 miles

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« Read the previous 20 complaints

problem #23

Nov 252017

Cruze

  • 75,890 miles
The right front half shaft may fracture and separate while driving, potentially causing the vehicle to lose power and coast to a stop

- Miami, FL, USA

problem #22

Aug 112017

Cruze

  • miles
Needs recalls mailed transmission needs to be replaced has 50380 miles cannot find the parts to repair

- Aurora, CO, USA

problem #21

Jul 012013

Cruze

  • miles
Heater has a very strong odor of coolant when turned on that I have to keep my car windows down a little when using heater. I noticed this when I acquired it from my son in July of 2016. He had purchased this one and another one at the same time brand new in 2013 and had this problem with both cars.

- Ada, OK, USA

problem #20

Jul 012016

Cruze

  • miles
Air conditioning is not working correctly. It blows well but will not cool. I can feel some coolness out of passenger side but driver side is hot air. If you turn the fan knob to low then both sides will cool but it is not enough to cool anything. Have had it checked and there is plenty of coolant. It started July of 2016 so I drove it very little it is much worse this summer July of 2017. Its the same result driving or stationary. In the early morning if it's cool outside it does get cooler but as the day gets warmer so does the air coming out of the air conditioning vents.

- Ada, OK, USA

problem #19

Jun 042017

Cruze

  • 32,000 miles
Got into a very minor fender bender and the car went up in flames. Air bags never deployed because I wasn't going fast enough. But yet my car burned.

- Chicago, IL, USA

problem #18

May 152017

Cruze

  • 34,000 miles
My ignition key broke off during driving. The car was shut off and I could have died by hitting the railing. I called my local dealership and the service lady said she has seen this happen many times. The keys metal broke off. The keys are made of some kind of cheap metal. This is a safety hazzard. Please help those on the road avoid a catastophy.

- Charleston, SC, USA

problem #17

Mar 102017

Cruze

  • miles
There is a defect in the reservoir that holds the coolant that makes it unable to breath. The coolant is bubbling inside the reservoir because it isn't able to release the pressure which in turn is making the cars overheat. The manufacture just sees this normal but there are many videos on the internet off people going through the same thing.

- Saint Marys, GA, USA

problem #16

Oct 072016

Cruze

  • miles
Hi there, I purchased a Cruze 3.5 years ago in Canada because I am a Canadian citizen. I have moved to the usa (NJ) to live with my wife. She is a us citizen. We have contacted GM about getting a letter of conformity which they did supply us with. However, it does not conform to FMVSS standards. The letter does not include which standards are not met and GM does not have record of what doesn't comply. I would like to get my car imported to the usa but without that information, I don't know what needs to be fixed. I have contacted several ri's throughout NY, 1 in NJ and 1 in pa and none of them are willing to do the work (I assume that because they don't get back to me on scheduling it in). Please help me find out what needs to be fixed on my car so I can import it to the usa and register it here. Thank you! the car is us epa certified, and cmvss certified (with stamps). I entered the usa on a temporary driving basis for 1 year.

- Morristown, NJ, USA

problem #15

Feb 032017

Cruze

  • miles
My first oil change after buying my car there was a problem taking the oil plug out. I took it to lake Chevrolet in devils lake nd they put in a new plug. Now when I had a oil change they detected a hairline crack I have a appointment today to fix this.

- Leeds, ND, USA

problem #14

Dec 142016

Cruze

  • 86,000 miles
The car was parked. I started it and 2 minutes later I got 3 messages "engine power is reduced" "service traction control" "service stabili trak" and the engine light came on, it wouldn't go more than 5mph. So then I parked again, thank god I didn't even leave the parking lot of that building. So then I turned it off and let it rest for about 10 minutes and then started it back on and the messages disappeared and it was running "fine" the gas pedal felt a little hard when trying to accelerate. Next day same thing but this time while I was on the high way, I use I-88 to go to work every day and this is very dangerous, going from 65-70 mph to 10 mph and if someone would've been behind me they could've hit me. This is very scary and sometimes I work late shifts and with this cold weather having to turn the engine off for it to "run" again is horrible. I was freezing to death. I have read hundreds of comments from people who have had the same problem and same codes, and I think GM should have a recall for this, because it's a manufacturer problem and they should fix it. Today I am taking it to a Chevy dealer and see what happens. Hopefully this helps to have enough proof of this issue.

- Montgomery, IL, USA

problem #13

May 042015

Cruze

  • 5 miles
Takata recall smoking in motion.alternator and generator and turning.

- Valdosta, GA, USA

problem #12

Sep 052016

Cruze

  • miles
Owner drives the vehicle for 10 miles or greater and after parking for several minutes the vehicle has a burning smell inside. It remains for days at a time even if the vehicle has not been driven. This has occurred since ownership. Second problem; brakes lock up after the car is washed and parked for a few minutes. Remedy is to step on the accelerator with the vehicle in gear (drive or reverse) and prepare to brake immediately. It took 1000 RPM's to get the brakes released this time. It happens each time the car is washed in a stationary position. Mileage is 27,000.

- Albany, OR, USA

problem #11

Aug 222016

Cruze

  • 79,000 miles
I noticed my car was "sputtering". after multiple attempts trying to find out what was wrong with no attempts all it did was get worse. It felt like my car was suffocating. It got to the point where it was chugging the whole way home from my employment. Opened the hood while it was running and it appeared a spark plug was arching. After removing the coil pack to get to the spark plugs one of the boots completely fell apart while trying to remove it. It was then the coils were looked at, 3 out of 4 were corrosion and so we're there casings. The whole section now needs to be replaced on a car with less than 80,000 miles.

- Mora, MN, USA

problem #10

Aug 152016

Cruze

  • 22,000 miles
Less than 2 months after the warranty expired the window regulator center piece on the drivers side broke when using the power window control to roll the window back up. This vehicle has no circumstances that would cause this part to fail besides it being a faulty part. The window is stuck in the down position and the part has to be ordered from out of state. The repair cost is in excess of $300 which I should be reimbursed for. The vehicle was stationary at a drive through window at the time of failure.

- Cartersville, GA, USA

problem #9

Aug 012016

Cruze

  • miles
The turbo started giving problems at under 40,000 miles light came on on the highway

- El Paso, TX, USA

problem #8

May 012013

Cruze

  • 4,000 miles
When starting my car from any stationary position, 0 mph (flat parking, on a hill or at an angle) the starter will engage and continue to run and run without starting the engine. In order to start the car, I have to turn off the ignition and try again. The second time the car will start (so far). Also, when I use the air conditioner (car in motion, any speed 0-65mph, on city streets and on highways) there is a coolant smell that comes out or the vents. It is a strong smell and I cannot figure out a pattern for when it happens. It happens when I have the car running, sometimes when I first turn on the air conditioner and them it will happen randomly as I am driving and the air conditioner has been on for a while. I have never tried to see if it happens when I don't have the engine running (don't know if the air conditioner can run without the engine running).

- Goleta, CA, USA

problem #7

Jul 162016

Cruze

  • 21,000 miles
About a year after buying my 2013 Chevy Cruze the driver side window fell down and out of the track. We took it to the dealer and they repaired it under warrannty. Now my Cruze is 3 years and 2 months old with 21,000 miles on it and the passenger window has done the same thing. My warranty ran out 2 months ago even thought there are only 21,000 miles on it I have to pay for the repair. Both times this happened we were getting in the vehicle and closed the door, rolled down the window and the window fell to the bottom of the door and wont go up.

- Bakersfield, CA, USA

problem #6

Mar 012016

Cruze

  • 45,000 miles
2013 cevy Cruze receiving "service side detection system" message when taken to dealership was informed that due to faulty module design water gets into module ans side detection system will no longer worked due to the fact car was just out of warranty was quoted $700+ to fix.

- St Paul, MN, USA

problem #5

Dec 242015

Cruze

  • 36,200 miles
The computer system goes on and off at random, which causes malfunctions in other areas, particularly the power steering and security system. My power steering has gone out multiples times, causing near accidents. The security system also locked up due to the computer, and it took 15 minutes to get it started in the Arizona heat. The power steering issue is incredibly dangerous.

- Phoenix, AZ, USA

problem #4

Oct 012015

Cruze

  • miles
Very strong odor of coolant inside the car, brought it in to the dealer and they have replaced the water pump, heater core, did a pressure test on the coolant system and did a scab job of running a hose from my reservoir tank to under the car. I'm still getting coolant vapors into the car. Dex-cool has a safety warning about breathing antifreeze vapors. Inhalation: Avoid breathing vapors or mists. Higher temperatures may generate vapor levels sufficient to cause adverse effects.

- Tower, MN, USA

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