10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,591 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 112023

Cruze

  • miles
First incident. 4 hours into 8 hour road trip. Flashing check engine light. Stabilitrack failure. Misfire codes. Took it to 4 different shops in Las Vegas Nevada. Non would complete repair. Took it to dealer in Utah hour and 45 minutes away, jerking missfires loss of power and power steering, dealer offered to do repair for 1800$ :/. Repair completed. Drove 150 miles, codes popped back up to it into mechanic, reported coolant leak and misfires, replaced ign coil. Replaced spark plugs, fixed leaks. 1400$ 6 weeks later turbo seized, misfires shaking and in ability to drive faster than 35mph loss of power steering. Excessive coolant leak, repair 1170$ 3 weeks later misfire codes, loss of stabilitrack, and tc, replaced spark plugs, car is currently all over the road, pulls left then pulls right, car vibrates terribly when 55mph+ suspension in rear is almost completely defective, I can lift the car 3-€ with my bare hands-€¦ over active abs. 35mph no snow or ice, new brake pads 120 miles ago. Radio will turn on and off whenever it wants while driving. Car consistory idles between 750-1300* rpm. Car clearly has no sway bars. Horrible ticking and rattling noises. Chevy please buy back my car. I am concerned about my safety on a daily. Reach out to -€œCarvana for invoices, and contact me for the personal repairs cost-€

- Boise, ID, USA

problem #6

Dec 272017

Cruze

  • miles
Driving and when I hit a bum the car started to go slowly

- Vernon, CT, USA

problem #5

Oct 122016

Cruze

  • 112,000 miles
Just bought the vehicle and was driving and kept hearing a clunking noise in the front end and noticed the from rotors was indicating replacement so took backto dealer and they also found that the front stabilizer link on drivers side was snapped in half causing outer tie rod needing replacement and could of caused a crash as you would lose control of vehicle once outer tir rod disconnected.

- Lockport, NY, USA

problem #4

Mar 142015

Cruze

  • miles
Vehicle began with squeaking noise as I drove home and when having it checked out, I was told I needed new struts and the tires had worn out due to struts. The vehicle is a 2013 Chevrolet Cruze lt with good driving and 37,000-40,000 highway miles. Never had struts wear out on a vehicle this early.

- Yorktown, IN, USA

problem #3

Nov 032014

Cruze

  • 36,000 miles
I was stopped at a stop sign getting ready to cross over hwy to go North bound. A truck came out of nowhere and hit my driver side front end. My air bags didn't deploy. I googled it and saw there is a recall on my vehicle for air bag. I just bought the car 2 weeks ago. Shouldn't the dealer be responsible for fixing recalls before selling the car even it is used.

- Richland, MS, USA

problem #2

Oct 202014

Cruze

  • 24,140 miles
On June 28, 2014, I brought my Chevy Cruze to the dealership for a safety recall inspection (N140079) to inspect the front axle right half shaft. I was told my vehicle did not have a faulty axle and no further action was required. Then on October 20, 2014, as I was exiting a highway off ramp and merging on to a main road (at approximately 10 mph) the vehicle stopped moving forward. The car was towed to the same dealership that performed the safety inspection on June 28th. The dealership stated the cv axle was broken and the sway bar link was broken in half. The dealership admitted that this was the same part that was inspected and involved in the recall. The dealership stated that the technician who inspected the axle on June 28th made a mistake. The dealership apologized and assured me that they would call in all other applicable customers to have their axles re-inspected.

- Dracut, MA, USA

problem #1

Jun 152013

Cruze

  • 0 miles
My sister and I rental a car it stop on the interstate, we was stuck from 830pm until 530am, no help from budget.

- Desoto, TX, USA