10.0

really awful
Crashes / Fires:
3 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
5,214 miles

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problem #62

Jun 202022

Equinox

  • miles
There was a recall back in 2019 for this same issue the charge air cooler is still disconnecting from the throttle body. I bought this car in 2021 supposedly the issue was fixed back in 2020 after the recall was issued. The same thing is happening. When I accelerate the air hose connecting to throttle body is disconnecting from and causing the engine warning of reduced engine power to show up. This is very concerning because when driving on the freeway with my family this is happening and this could get someone killed. The fixes back in 2020 are not up to standard or the replacement parts are faulty or the repair was not completed successfully. This has been happening since last year summer

- Lansing, MI, USA

problem #61

Mar 162023

Equinox

  • miles
This vehicle has started to lose power was taken to firsteam Norfolk Va where purchased took for oil change and tire rotation also loss of engine power at speeds of 20-32 mph and 50-62 mph. Dealership at Norfolk Va sent to firstteam Hampton VA Chevrolet for diagnosis and came back no engine light and small misfire 3/4 sparkplugs needed changed $177. After plugs were changed still had misfire then they felt it was number 4 injector $500 but never did work. I took it to national shop for recommended injector and when plugs were pulled mechanic found no new plugs. Injector was replaced with gm part and still misfiring. Norfolk firstteam towed vehicle back to Hampton Va firstteam and they are now giving me the run around. They want a blank check to replace parts till they find the problem. Unexceptable to even ask. Service writer has been very disrespectful and hung up on national shop and myself. When asked questions regarding work done service writer would just talk over us and speak to us disrespectful and then hung up. We have requested service manager at Hampton firstteam Chevrolet contact us and we were told she would tell him later. I have contacted Aston Lewis Jr owner of all firstteam dealerships here in Va requesting help three times and still no response. We need this reported so someone can fix the misfire and power loss the dealership does not know how to fix. Car is under power train warranty. Any help would be nice.

- Norfolk, VA, USA

problem #60

Oct 042022

Equinox

  • miles
The vehicle is operating on reduced power and shuts of almost immediately. After plugging a scan tool in and reading the codes, it said the crankshaft timing was over advanced and the sensor needed to be changed. I've changed all four sensors (both crank and cam sensors). The engine shows no codes, but when I crank it, it immediately reduces power, shuts off, then shows the same codes. After trying a few times, it says the ECM, MAP sensor, and heat sensors are bad. When I disconnect, then reconnect the battery, it only shows the crank sensor code. The check engine light goes off, but comes on again right before the engine shuts off each time. As a result, the vehicle has been sitting since 10/4/22 due to it shutting off suddenly in traffic. I've had to change the battery twice during this time due to the battery completely dying and a jump start doesn't work.

- Sunrise, FL, USA

problem #59

Oct 042022

Equinox

  • miles
The vehicle is operating on reduced power and shuts of almost immediately. After plugging a scan tool in and reading the codes, it said the crankshaft timing was over advanced and the sensor needed to be changed. I've changed all four sensors (both crank and cam sensors). The engine shows no codes, but when I crank it, it immediately reduces power, shuts off, then shows the same codes. After trying a few times, it says the ECM, MAP sensor, and heat sensors are bad. When I disconnect, then reconnect the battery, it only shows the crank sensor code. The check engine light goes off, but comes on again right before the engine shuts off each time. As a result, the vehicle has been sitting since 10/4/22 due to it shutting off suddenly in traffic. I've had to change the battery twice during this time due to the battery completely dying and a jump start doesn't work.

- Sunrise, FL, USA

problem #58

Dec 292022

Equinox

  • miles
Purchased 2019 Sept 2021 engine light appeared fixed mass air flow by Reedman Chevy Sept 2022 engine reappears they fixed oxygen sensor Dec 19 2022 engine light reappears. Taken to Reedman 12/28/22 states orifice sensor or tube discover GM is aware of issue bullentin no.:20-NA-047 Reedman refused to honor repairs. States service will be $2,000 after contacting GM Protection Plan stated they give a $300 good will offer toward repair however the part is not covered under warranty(confused).

- Folcroft, PA, USA

problem #57

Dec 292022

Equinox 4-cyl

  • miles
I purchased the crossover 2019in or around Sept 2021 the engine light appeared, it was taken to Reedman Toll Chevy of Springfield and they replaced the mass air flow sensor or oxygen sensor. Sept 2022 the engine light appeared again they replaced the oxygen sensor, Dec 19,2022 the engine light appeared again the vehical was taken to Reedman were it remains and I am being told it's th orifice tube(PVC tube). They stated this part is not covered under warranty after research GM bulletin No.: 20-NA-047 states this part is in fact covered. Reedman states the coverage of the service is $2,000 I contacted GM warranty dept (Irene) case#9-8392615536 who stated the part is covered also. Reedman refuses to follow the order given under the bulletin and GM.

- Folcroft, PA, USA

problem #56

Sep 232022

Equinox

  • miles
Check engine lite want go off low acceleration and. reduce Engine power light came on today.Just got the car in March. Low engine power light came on was on eway and had to pull over. And someone almost hit my kids and I

- Bellwood , IL, USA

problem #55

Sep 232022

Equinox

  • miles
I've taken my car to the Springfield chevy dealership at 840 Baltimore Pike, Springfield, PA 19064 several time. The time the replaced mass airflow sensor had to be replaced or the oxygen sensor last year. I received a message from Onstar An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Which was the same message for berfore,  Wayne the techn stated it the battery which is incorrect I informed him of the Onstar message and told him how the car would shut-off and wouldn't start. I had two battery test perform and was told the battery, starter and charging system all passed. He stated we have to change the battery as a starting point and work from there which is ridiculous. I stated if this is so why wasn't this mention in the Onstar Diagnostic Alert. My car was there for six hour and no one call I had to contact them around 4pm and they close at 4:30pm no customer service.

- Folcroft, PA, USA

problem #54

Jul 082022

Equinox

  • miles
Winter 2021, vehicle went into reduced engine mode as I was going up a hill. There was no one behind me and I made it 100 ft to a driveway. I was able to turn around and get car home. Towed to Sonju, dealer where it was leased from. Fixed by them and returned to regular use. 06/28/22, while driving on a Hwy 53, 45 mph zone, with no notice, engine went into reduced power mode. I was almost hit due to the proximity of the car behind me and the sudden loss in power. I managed to hit my hazards, pull into middle turn lane until traffic passed. I then was able to get into a business parking lot. I shut car off. I made some phone calls. Turned car back on, all was fine. Back on the road. No call to dealer. 07/08/22, engine in reduced power mode while I was only.5 miles from my house. Made it to a turnaround point where I was able to turn vehicle off. Called dealer to make appt for service. Limped vehicle home. Vehicle towed to Sonju for fix. 07/18/22, after fixed at dealership, it was picked up. We made it 22 miles. I was in a urban part of Duluth, MN-speed limit 30, heavy traffic. As I turned to go up hill, engine again went into reduced power mode. There is no shoulder for me to go to and I'm almost hit from behind as the car jerked and slowed. I was able to pull off. Shut car off. When I started it up, it was still in reduced power mode. As it had been 30 mins, traffic had subsided, I went another mile to my work, where car would be safe to sit. Made arrangements for tow back to dealer. 07/19/22-towed to dealer after hours. When I moved it for better position for tow truck, the check engine light was on, but engine reduced power mode message never came on. 07/22/22-Per dealer, there is no explanation and thus far they can't figure it out. They continue to drive it to recreate the issue, but no end in sight of when I will get this vehicle back. 07/26/22-no word from dealer-vehicle is still there. I stopped bugging them!

- Esko, MN, USA

problem #53

Dec 292021

Equinox

  • miles
The Charge Ari Cooler Duct Disconnected from the Throttle Body. When this happens my car immediately goes into lower power mode. This is a safety concern, when going 70 MPH, it will immediately drop down to 50 MPH. This sudden decrease in speed can cause other drivers to wreck into me and my family. This problem has been confirmed by a dealer. This has not been inspected directly by the manufacturer, however it was inspected by a dealer. There were no warning signs prior to failure, only a warning after the incident occurs. The check engine light comes on.

- Lake Wales, FL, USA

problem #52

Apr 052019

Equinox

  • miles
The car was purchased February of 2019. The car has been stalling, car has shut completely down, and the car decrease speed sometimes while on the expressway which can be life-threatening. Not to mention that the radio freezes and the windows also gets stuck sometimes. It was reported to the car lot where the car was purchased as well as GM. the car was taken into Homewood Chevrolet where they stated that it was only a spark plug which is not true. I know that the car is having intermittent problems. They were suppose to an extensive check and I am positive that it was NOT done. There is an electrical and transit engine related issue that is not being addressed

- Blue Island, IL, USA

problem #51

Jul 142021

Equinox 4-cyl

  • Automatic transmission
  • miles
I was out driving on a normal errand when my car suddenly seemed to lose all ability to accelerate. When I pressed on the accelerator nothing happened and I could only advance in the car at less than 5 MPH. Fortunately I was just leaving my neighborhood and on a residential street where the speed limit was only 35 MPH anyways, but I shudder to think about what could have happened if I lost the ability to accelerate when I was on a highway or interstate, or even making a turn in front of oncoming traffic on a normal road. As any driver knows, you estimate your ability to safely turn in front of oncoming traffic based on your car's accelerator working. If I had made that judgment, attempted to turn, and not been able to accelerate and instead been left in the middle of oncoming traffic, I could have been hit and seriously injured or worse. There were no warning lights or anything that appeared prior to the incident. After losing the ability to accelerate, I received an email from Chevrolet within 10 minutes stating "An issue with the emissions system in your 2019 Chevrolet Equinox has been detected. Please service your vehicle within 7 days. Please disregard this message if your vehicle is already in for service. Inaccurate notifications can be generated during service." My car ended up being towed to the dealer for service where they confirmed and reproduced the problem. They said something about the emissions system valve(s) had to be replaced, and that this was a relatively common problem they had seen in other Chevrolet Equinoxes too, but were not aware of any recall being issued yet.

- Johnston, IA, USA

problem #50

Jul 022021

Equinox

  • miles
same errors codes i received less than 30 days ago when my car stopped while driving. This past 7/2/2021 my car stopped while in the mist of making a right turn.

- Taylor, TX, USA

problem #49

Jun 072021

Equinox 4-cyl

  • Automatic transmission
  • miles
Automatic engine shutoff did not restart at a busy stop light. Car shut down. Had to tow my car to auto repair. Computer code error U0284, B2575. Engine Stalls. Fixed the problem and 10 days later, I am driving and the car stops in the middle of the road again. Diagnosis is the same reason that the computer is not communicating with the car to start the engine.

- Taylor, TX, USA

problem #48

Mar 302021

Equinox

  • 32,800 miles
I was sitting at a stop light. When the light turned green I took my foot off the brake and applied the gas pedal. The car did not respond to the gas pedal at first and just sat there. After a few seconds I was able to start moving. This situation almost caused me to be rear ended. This is the second time this has happened and had the vehicle in for service a few weeks ago for same issue.

- Joliet, IL, USA

problem #47

Mar 212021

Equinox

  • 32,000 miles
I was in the driveway at my home getting ready to leave for church, I was pulling forward before I backed up thinking I might be too close to the gates. When I moved forward with my foot on the brake to just creep along, the engine revved up to an astromical speed. I was head toward my son's truck. I steered away but caught the bumper of an F350. My car is totally destroyed. I knocked the truck over two feet from where it was sitting and pushed it within one or two inches of going through my house where my son was asleep in the recliner. Before I hit the brick post holding up one end of my car port, I was able to move the car into park and stop it. The hill assist light was on when I got out of the car. I was going down a slight incline and not up a hill. My drive is only about 20-25 feet and the car was going at an alarming rate. Fortunately, I was just bruised and sore from the impact.

- Walnut Gtrove, MS, USA

problem #46

May 202019

Equinox

  • 10,000 miles
This 2019 Equinox is 1.6L diesel engine. I bought it brand new. I have been to the service 5 times with a problem message "engine power is reduced". when this happens, the vehicle cannot run over 15mph. Every time this happens, I am on a freeway and all of a sudden the vehicle slows down and I cannot get it to run over 15mph. Very dangerous and big safety issue because in most case this happened, I semi truck is behind me running at freeway speed limit, honking at me to get out of the way and I am nervously trying to find an emergency lane to stop. When I am on the fast lane, it is difficult to find an emergency quickly. Now that I read this accident story, https://www.msn.com/en-us/news/crime/young-father-killed-in-suspected-duii-crash-on-highway-26-in-boring/ar-bb1dfxou?ocid=hplocalnews, I am very scared to drive my Equinox. Today is January 31, 2021. My Equinox is at ron tonkin Chevrolet service department for the same problem "engine power is reduced" "cleaning exshaust filter, continue driving". how can I continue driving when it is not safe as it won't run over 15mph. The first time this happened, they told me the deisel engine has to go to a regeneration process. They said they had to manually do it. Then it happened again, this time they said there is a programming issue update. It happened again twice, this time the engine light comes on. They replaced an sop part. It happened again. This is the same issue why it's at the dealership department today. This a big safety issue. Please help! note: I am gathering the service records. The date it first happened may not be accurate. I will provided copies later.

- Clackamas, OR, USA

problem #45

Jan 012019

Equinox

  • 10,300 miles
The contact owns a 2019 Chevrolet Equinox. The contact stated that the headlights, the engine, and the electrical system failed to operate as designed. The contact stated that the low beam and high beam headlights were aimed incorrectly. The failure to illuminate the roadway properly caused a driving hazard while driving in low light conditions. The contact was also concerned that after starting the vehicle and walking away with the keyfob, the vehicle shut-off independently. The vhicle was taken to dyer Chevrolet (4200 South us highway 1 fort pierce, Florida, 34982, (772)-461-4800) to be diagnosed. The contact was informed that the headlights were not adjustable. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the vehicle operated as designed. The failure mileage was 10,300.

- Port Saint Lucie, FL, USA

problem #44

Sep 152020

Equinox

  • 36,000 miles
While vehicle is coming to a hard stop or occasionally while making a right turn, there is a loud noise heard from the engine area. Service center indicated this is a known issue with the vehicle but it was not covered under warranty. The condition has existed since I purchased the vehicle. Service center indicated the noise heard is due to the turbo unit hitting the radiator and special tape could be applied to damped or eliminate the noise. The repair was $550. Bulletin 19-na-098 was referenced from Chevy.

- Watertown, WI, USA

problem #43

Sep 222020

Equinox

  • 21,180 miles
Once I have warmed the car and put it in motion whether in reverse or forward as I slow down to come to a stop light or yield the car either starts to die or dies completely. I can try to push the drivers pedal and sometimes it will crank back up and continue in motion and sometimes, in the middle of traffic I might have to put on the brake, put it in park and start it all over again. This is very scary, very dangerous!!! doesn't matter the type of road I am on. I was told this is a normal thing for this vehicle, but this is hard for me to believe that a car is made to go dead at a moments notice in traffic.

- Rome, GA, USA

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