10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
58,506 miles

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« Read the previous 20 complaints

problem #83

Dec 202013

HHR 4-cyl

  • 51,000 miles
Vehicle ran fine entire day(12-20-2013), I parked to shop with my wife at a local mall. When we were ready to leave the vehicle would turn over and then immediately shut off. This happened at least 10 times, my battery was beginning to drain so I stopped. My wife and I decided to continue our shopping and come back to vehicle later. Once again I started the vehicle and it immediately shut off. I had to call a towing service (aaa) to tow us to a local repair shop. The next day I was told the vehicle started fine and they could not find any problem. The mechanic did tell us that the vehicle had previous error codes from last night pointing to ignition and starter units, but they found no problems. I have received numerous recall notices from GM describing this very thing and have requested a full refund of my towing fees ($95 invoice#73066) and trying to set up my repair since the recall notices went out in April 2014. I have not heard anything since. GM case # [xxx] operator (jim). Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Tarentum, PA, USA

problem #82

Jul 092014

HHR

  • miles
The contact owns a 2009 Chevrolet HHR. The contact stated that the vehicle was included in NHTSA campaign number: 14E021000 (electrical system). The contact stated that he had contacted the dealer and the manufacturer numerous times and were uncertain of when the parts would be available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not notified of the issue.

- Saline, MI, USA

problem #81

Jun 022014

HHR

  • miles
TL * the contact owns a 2009 Chevrolet HHR. The contact received a recall notice for NHTSA campaign numbers: 14V047000 (air bag, electrical system) and 14V171000 (electrical system). The dealer stated that the parts for the repair were unavailable and would not arrive for several months. The manufacturer was not notified. The contact had not experienced a failure.

- East Greenwich, RI, USA

problem #80

Feb 112014

HHR

  • miles
The contact owns a 2009 Chevrolet HHR. The contact attempted to have the vehicle repaired under NHTSA campaign id number: 14V047000 (air bags, electrical system); however, the parts for the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the repair. The vehicle had not experienced a failure.

- Rosebird, OR, USA

problem #79

Jun 072014

HHR 4-cyl

  • miles
Turned the key and started my car and then I couldn't turn it off. I could take the key out but the vehicle would not shut off as the ignition switch appears to be stuck in the on position. Took it to GM dealer in salinas to ask about it but said could not assist me till Wednesday, granted it was Saturday so okay, but could not help me shut off the vehicle. Said it most likely would not be associated with the recall though it seems related.

- Salinas, CA, USA

problem #78

May 062014

HHR

  • miles
The contact owns a 2009 Chevrolet HHR. The contact received a notice for NHTSA campaign number: 14V171000 (electrical system). The contact stated that parts were not available for the recall and that he was concerned for his safety. The contact had not experienced a failure.

- Monroe Township, NJ, USA

problem #77

Mar 122014

HHR

  • miles
The contact owns a 2009 Chevrolet HHR. The contact stated that the parts were not available for NHTSA campaign number: 14V171000 (electrical system). The contact stated that he was concerned for his safety since the parts were not available in order to do the repair. The manufacturer was made aware of the delay. The vehicle had not experience the failure.

- Milford, NH, USA

problem #76

Oct 212013

HHR

  • 51,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that the instrument panel lights would illuminate intermittently. Additionally, the contact was crashed into from the rear by another vehicle, causing the contact to crash into a guard rail. The contact was taken to a hospital for treatment of mild whiplash and bruising to the chest. The vehicle was previously serviced under NHTSA campaign numbers: 14V171000 (electrical system), 14V171000 (electrical system), and 14V047000 (air bags, electrical system) but did not prevent the failures from recurring. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 51,000.

- Forestville , NY, USA

problem #75

May 252014

HHR 4-cyl

  • 58,963 miles
After pulling the vehicle into a parking space, I attempted to switch the ignition to the off position. The switch would not move from the run position to the off position. However; it would move from the run position to the start position. This failure to rotate to the off position left the engine running. Key could not be removed from the ignition.

- Tucson, AZ, USA

problem #74

Apr 172014

HHR

  • miles
The contact owns a 2009 Chevrolet HHR. The contact received notification of NHTSA campaign number 14V047000 (air bags, electrical system) and stated that the part needed to perform the repair was unavailable. The manufacturer was not notified of the delay. The contact had not experienced a failure.

- Statesville, NC, USA

problem #73

Apr 202014

HHR

  • 54,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that the key would become stuck in the ignition and the vehicle could not be shut off. The vehicle was taken to an authorized dealer where it was diagnosed that the ignition module and the ignition switch needed to be replaced.the vehicle was not included in NHTSA campaign id numbers: 14V171000 (electrical system) or 14V047000 (electrical system). The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 54000.

- Parkland, FL, USA

problem #72

Sep 012013

HHR

  • miles
My air bag service indicator light turns on intermittently. At least 5 times in the past year, no accidents, no problem seen with air bags by service dept at dealer. "??".the safety lock on the drivers side controls for all passenger windows does not lock the window operation. Braking system problem in the past 6 months. Ive returned to the mechanic 4 times had my brake pads changed, rotors turned, rotors resurfaced, only to have the same problem.....steering wheel shuddering bad when applying the brake. The rotors overheat and warp, but I will drive only 2 blocks and it happens. Don't think that is enough to overheat the rotors.

- Valencia, CA, USA

problem #71

Feb 122013

HHR 4-cyl

  • 25,027 miles
Air bag needs service warning light came on intermittently over several months! scan diagnosed a problem with a connector (part# 013580234) was defective. Cost to repair $231.01 06/14/2013

- Minden, NV, USA

problem #70

Nov 112013

HHR

  • 147,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that while driving approximately 35 mph, the vehicle stalled with the illumination of the check engine warning light. The vehicle was not able to be restarted and was towed to the contact's residence. The vehicle was not taken to a dealer for inspection or repairs. The manufacturer was not notified of the problem. The approximate failure mileage was 147,000.

- Bronzwick, GA, USA

problem #69

Mar 142014

HHR 4-cyl

  • 107,750 miles
Taken the car to dealer multiple times, for power steering failure as well as the car stalling.. was told there was nothing that could be done about the car... was side swiped on road on 03/14/2014... car barely tapped us and we lost control of the car due to power steering issue... ran into the guardrail.. car was totaled while the other car (a 2005 Toyota prius) drove home... driver had head injuries while passenger had contusions to his right hand from airbags. This car is a death trap waiting to happen..

- Candler, NC, USA

problem #68

Aug 102013

HHR 8-cyl

  • 52,000 miles
While driving in a parking lot I heard a ding, looked down at the dash and saw that a power steering warning light was on. I tried pulling into a parking space and noticed that I had no power steering assist and had to muscle the car over. I turned off the engine, restarted it and everything seemed ok. This issue started happening every few days after that, sometimes at highway speed. This is a very dangerous situation, had this been a less strong person like my wife or an elderly person she would not have had the strength to steer the car! after doing extensive research I was shocked at what I found. The HHR is built on a Chevy cobalt chassis, and the cobalt has a recall for this same exact issue but Chevy had not had a recall on the HHR, not is the us anyway. Canada has forced GM to do a recall on the HHR for this same exact issue but to date it has not been done in the us. The defective steering motor part number recalled on the cobalt was the same exact part number as the HHR, so why has this not been addressed on the HHR" if you'll read some of the HHR forums you'll learn that mine was not as isolated occurrence, it is very common and seems to start happening when the cars get around 50,000 miles. Had this happened to an elder person at highway speeds chances are they would not have been able to control the vehicle, this disables the steering! I had this repaired at an astronomical cost of over $800. My car was still under warranty, but surprise surprise GM said this is not covered under the chassis warranty? what, the steering is not a component of the chassis" this issue needs to be addressed, im surprised someone's life has not already been lost over this issue. Please force GM to recall this issue and refund ones like me that have had to pay out of our pockets to have this repaired.

- Ooltewah, TN, USA

problem #67

Jun 202013

HHR 4-cyl

  • 65,000 miles
Headlights will go out suddenly while driving down the highway. Have replaced the headlights numerous times! this could cause a crash! something needs to be done!

- Richland, MO, USA

problem #66

Jun 022013

HHR

  • 40,000 miles
The contact owns a 2009 Chevrolet HHR. The contact stated that the engine stalled numerous times while driving at various speeds. The vehicle was taken to the mechanic, who performed a diagnostic and located the failure at the ignition switch. The ignition switch was replaced. The manufacturer advised the contact that the vehicle was not included in NHTSA campaign number 14V047000 (electrical system). The VIN was not available. The approximate failure mileage was 40,000 and the approximate current mileage was 50,000.

- Plainwell , MI, USA

problem #65

Mar 182013

HHR

  • 120,000 miles
When I pulled into my driveway I could not shut my car off. It would not turn and I could not get the key out. I had to drive it to the dealer, thankfully they were still open for the day, to have it fixed. I ended up paying about $100 to have the ignition cylinder re-keyed.

- Independence, IA, USA

problem #64

Nov 262013

HHR 4-cyl

  • 82,000 miles
When I parked my car in the driveway my keys got stuck in the ignition and I couldn't turn my car off.I had to get it towed to a dealers who replaced the ignition. The next day my security light went on so I took it back to the dealers they we're very busy so they checked to see if my keys were programmed then the light went off so we thought it was ok. I left the dealers and within 200ft my HHR stalled and doors locked with me inside the vehicle. I called them back with my cellphone from inside the car then the doors suddenly unlocked and I was able to drive back to the dealers.they gave me a car to use. I left my HHR there so they could hook it up to the computer to see what was wrong. Alot of codes came up they said but they cleared them and said they reprogrammed my keys. The only code left was a icp code but they said I didn't need a icp panel so I took my car back. When I came out of work at 1am I unlocked my car and started my HHR up. It stalled immeditatly.with the keys stuck in the start position I tried it again after about 10 min and it started up and I drove home. I called the dealer again and they said bring it Monday again but they cant lend me a car until its fixed or promise that they can fix it. I tried to start it now and I can but I really am afraid to drive it but I have too to bring it back to the dealers. Very scary and bothersome thing. I increased my insurance and will be only taking sideroads until someone figures this out.

- Wolcott, CT, USA

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