10.0

really awful
Crashes / Fires:
4 / 11
Injuries / Deaths:
7 / 0
Average Mileage:
89,520 miles

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problem #50

Aug 172009

Impala

  • 142,000 miles
Passlock 2 system fails. Vehicle shuts off and can not be restarted for 15 minutes. This can happen when you are driving or parked. If it keeps happening when driving, it will cause a serious, if not fatal, accident. This theft deterrent system fails 2-3 times per week. The only solution is to replace the lock cylinder, which is about $500 and only available through the dealer. This solution does not always work though. I have had mine replaced twice within a year and it needs it again. GM should be responsible for this and recall it and fix it right. If you search for "pass lock system failure" on the internet, you will see thousands of people having the same problems.

- Wallingford, CT, USA

problem #49

Aug 012009

Impala

  • 160,000 miles
2000 Chevy Impala 3.8L passlock security light issue. My car will not start B/C it thinks it's being stolen and it disables the car from starting.

- Tarpon Springs , FL, USA

problem #48

Jul 282009

Impala

  • 140,000 miles
I currently drive a 2000 Chevy Impala. My car fails to start because of the passlock feature. It has happen 4 times in the past 2 months. The most recent time occurred while I was actually driving my vehicle on the road. Luckily I was on a residential street blocks away from my home and not on the highway in the middle of nowhere.

- Missouri City, TX, USA

problem #47

Jul 262000

Impala

  • 70,000 miles
Car won't start sometimes and then after 5-10mins it will start.

- Grovetown , GA, USA

problem #46

Jun 152009

Impala

  • 93,103 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the security light illuminated in the vehicle. She believes that this caused the vehicle to stall at times or not crank at all. The vehicle would completely shut off and fail to restart. The following day, the vehicle still would not restart after several attempts. The failure occurred almost every other day and only the security light was illuminating constantly. The dealer and manufacturer have not been notified. The current mileage was 95,908 and failure mileage was 93,103.

- Mobile, AL, USA

problem #45

Jul 182009

Impala

  • 93,390 miles
While driving, for no reason at all, my 2000 Chevy Impala just dies on me. It locks up and won't restart for 30 minutes. This happens 3 or 4 times per week. This is extremely dangerous because it has happened at different speeds and road conditions. It has been occurring for the last 30 days. I researched online and found a blog where at least 30 other owners were having the same problem.

- West Haven, UT, USA

problem #44

Jul 112006

Impala

  • 86,000 miles
The contact owns a 2000 Chevrolet Impala. When the contact attempted to start the vehicle, the security light illuminated and prevented the vehicle from starting. Prior to the failure, the failure occurred randomly, but now it occurs very frequently. The vehicle has not been diagnosed by the dealer. The current mileage was 93,000 and failure mileage was 86,000.

- Newport, KY, USA

problem #43

Jul 122006

Impala 6-cyl

  • Automatic transmission
  • 86,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the vehicle would not start and the security warning light illuminated on the instrument panel. The manufacturer referred him to a dealer. The vehicle has not been diagnosed due to the $400 diagnostic fee. The failure mileage was 86,000 and current mileage was 91,000. Updated 8/7/09 the consumer stated the vehicle would not start on several occasions. Updated 08/11/09.

- Newport, KY, USA

problem #42

May 102009

Impala

  • 60,000 miles
The contact owns a 2000 Chevrolet Impala. The contact replaced the computer chips for the turn signal and another unspecified component and was charged $268 for the repairs. He stated that his vehicle only had 60,000 miles. The failure mileage was 60,000.

- Pisgah, AL, USA

problem #41

Apr 222009

Impala

  • miles
My faulty passlock system causes car not to recognize the key and disables the engine for anywhere from 10minutes to several hours. Sometimes the "security" light will appear in the message center while I'm driving, but most times it happens without warning. I will put in the key, but when I turn it, the engine is disabled and the "security" light blinks. I have to wait 10minutes for it to restart, and more often than not, it just trips itself continually and I'll be stuck for 30minutes or more. I have been left stranded countless times in the heat, and dread even stopping for gas for fear that my car won't start again. It is a constant problem when I travel out of town, as I fear that if I stop in a small town, I'll be completely stranded if my car doesn't start back up. Two weeks ago I drove out of town and went 6 hours one way without stopping because the security light was on. This is a huge problem, and a hazard to people's health. It's also dangerous if I get a flat tire on the highway and it won't start back up, then I am in danger for no reason. I've also worried about parking in a scarier part of town, and not being able to just drive away safely if I see some shady people lurking around. There is no fix for this, as the dealer will charge $600 and not correct the issue. My 2000 Impala should be recalled, as this obviously faulty passlock system poses a threat to human health and safety. I will never buy a Chevy, GM, or Dodge car again because of this issue that Chevy has continued to ignore. Thousands complain on Chevy forums but nothing has been done about it. Big big problem here.

- Dallas, TX, USA

problem #40

Apr 022003

Impala

  • miles
2000 Impala intermittently will not start. Suggestion by dealership to wait with key one 5 -20 minutes for the security module to clear then try to start again. Also happening with 2004 Impala.

- Storm Lake, IA, USA

problem #39

Nov 282008

Impala

  • 121,667 miles
I have what I am calling the "classic GM passlock problem" with my 2000 Chevy Impala. It started about 2 years ago very randomly not starting. On November 28, 2008 I reported a vehicle problem to the local General Motors dealership. My 2000 Chevy Impala anti-theft warning light was occasionally coming on and vehicle would not start at times. the dealership charged me $812 to replace faulty passlock module, new ignition switch and cylinder. IM concern about all the work being done as stated and charged for factory defects, many vehicle owners have had the same problem with their GM auto. In addition, I did not receive a new recoded key. Second, the replacement part for the faulty passlock module was not listed on the invoice as an itemized part ordered and replaced as appear other items. Thirdly, if the part not listed on the invoice, how is the warranty covered? I later learned that the door, trunk and ignition should be operated by one key. And if procedure requires ignition switch lock cylinder to be replaced, new ignition switch lock cylinder should be recoded to old key. Also, passlock sensor was an integral part of ignition switch assembly, but I still paid too much; I am seeking a full refund.

- Richmond, CA, USA

problem #38

Mar 152008

Impala

  • miles
I bought a used 2000 Chevy Impala for my 75 year old mother in law. The car has a problem with starting and the security module. You can drive the car to the store or where-ever but when you get back into the car it won't start again. You usually have to wait 10 to 40 minutes with key in ignition for car to start again. There are a lot of people out there on the internet with the same problem. We already paid over $700 for a new starter and a new security module but that did not fix the problem. Other people claim they have spent thousands replacing all sorts of items at recommendation of Chevy dealerships to no avail. It seems that GM/Chevrolet should institute a recall on this vehicle. It is also a problem in the 2002 and 2003 models of the Chevy Impala.

- San Jose, CA, USA

problem #37

Jul 102008

Impala

  • 86,000 miles
Veh: 200 Chevy Impala ls yr:2000 fault: In the past few weeks this vech. Has been experiencing faulty turn signals. Sometimes they work and sometimes they stop, and then after cycling the hazard switch they return. I have researched the internet seeking information and I found that GM has done a recall on certain models in the same class year. I also contact the dealer and they said Impala was not part of the recall even if the switch was the same used in the Malibu. (recalled) NHTSA recall number 03V327. I am now unable to purchase a switch in the market because of the recall and the supply has been depleted. (told that from the dealer). In my mind GM should be conducting another recall before someone has an accident.

- Algonquin, IL, USA

problem #36

Jul 222008

Impala

  • 98,000 miles
Passlock system intermittently stalls my car & interferes with the dashboard lights. I have a 2000 Chevy Impala.

- Cleveland, OH, USA

problem #35

Jul 132008

Impala

  • 183,000 miles
I have a 2000 Impala that does not have traction control. It has a no start problem. It won't turn over and I have to sit there anywhere from 10 to 30 mins waiting for this piece of crap to start. I think somebody needs to make GM recall these cars to fix them. Its time to put the consumer first and not these money hungry corporations like General Motors!!!

- Upper Sandusky, OH, USA

problem #34

Jun 302008

Impala

  • 92,000 miles
Like everyone else w/ a 2000 Impala I have faulty, non-working turn signals all the way to the major problems of the intake gasket problem to the most severe - the problem of the car stalling while driving or sitting at a light. And no one can pin pointe the actual problem. My car used to just stall out at least once or twice a day while driving. Now the car has given up and I'm about to too. It starts when it wants... I wish life worked that way but it doesn't. today I decided to research recalls on the car and found out everyone has the problems I do but Chevy has not taken care of anyone. Please take note this is serious.

- Cincinnati, OH, USA

problem #33

Sep 042007

Impala

  • 68,000 miles
Car quits running for no reason. Number of occurrences = 4. usually happens between 35 to 45 miles per hour. Noting done yet to repair. Onboard computer does not show any problems. Our concern is that if car quits running it could put us in a dangerous position.

- Loveland, OH, USA

problem #32

Nov 102007

Impala

  • miles
My problem started back in November of 2006. I had to leave work to go pick up a sick child. When I got in my car it would not crank. I tried jumping it off but it still wouldn't start. I borrowed a car from a coworker and when I came back later it started without a problem. I took it to the dealership and they told me it was a fuel issue. But after reading all the complaints I realized it was indeed a passlock problem. It will happen about every 7 to 10 days, in fact today with the day. When out to my car at lunch and nothing happened. I do not want to spent $500 to get the problem fixed if it's not going to fix the problem. From everything I've read they are willing to take you money but not fix the problem.

- Ellisville, MS, USA

problem #31

Nov 282007

Impala 6-cyl

  • Automatic transmission
  • 75,000 miles
Car went out of control after driver put the car into gear to move it from a parked, idling position, after noticing a burning like odor. It was noted by the driver at that time that the temperature gauge was in the red zone. When the driver attempted to move the car to a safer parking area only a few feet in distance, she heard a sharp snapping sound and also felt a vibration in the steering wheel/column area. The car suddenly lurched forward, the head lights and dash lighting went completely out as the car began accelerating out of control. In addition, there was no steering or brake control. No work has been done yet to correct these problems because an insurance company is involved.

- Frederick, MD, USA

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