10.0

really awful
Crashes / Fires:
4 / 11
Injuries / Deaths:
7 / 0
Average Mileage:
89,520 miles

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« Read the previous 20 complaints

problem #10

Dec 012001

Impala 6-cyl

  • 34,000 miles
When the vehicle was started, there was an explosion and the engine caught on fire. The ignition components in the firewall area overloaded or shorted out rapidly which caused the plastic cover and parts around it to incinerate. Possible fuel leak, hoses, or seals damaged by explosion igniting fuel. General Motors offered to replace vehicle. Instead settled claim. Replaced new Impala.

- Decatur, IL, USA

problem #9

Jan 252002

Impala 6-cyl

  • Automatic transmission
  • 24,115 miles
Secondary air pump keeps shorting and having to be replaced. This has happened three times and is scheduled for a fourth time.

- Mount Holly, NJ, USA

problem #8

Oct 062002

Impala

  • miles
Consumer states while driving on highway at approximately 70mph, the car's speed suddenly decreased and the electrical system failed resulting in loss of power functions. Problem occurs intermittenly. Car checked by dealer who is not able to determine cause.

- Imperial Beach, CA, USA

problem #7

Apr 242000

Impala

  • Automatic transmission
  • miles
Paint, molding too many to list

- Bush, LA, USA

problem #6

Jul 082002

(reported on)

Impala

  • miles
Consumer states soon after purchase, the vehicle began experiencing horn problems, after replacing the fuse several times, it was finally determined that there was an electrical problem, also the battery failed after 1 year of owning the vehicle.

- San Antonio, TX, USA

problem #5

Aug 092000

Impala

  • miles
While vehicle was in park and idling, a fire started unexpectedly on dashboard near cigarette lighter. Consumer was able to extinguish the fire before any injury occurred. Dealership examined vehicle and could not determine cause of the fire because there were no malfunctions with cigarette lighter, and there were no other electrical systems near the area where fire started. Please provide any additional information / documentation / photographs.

- Phoenix, AZ, USA

problem #4

Aug 141999

Impala

  • Manual transmission
  • miles
Engine will cut off or stall without warning while traveling at any speed. Dealership has examined vehicle numerous times and has been unable to effectively remedy the problem. Armrest cup holder broke. Blower motor whistling, belt making noise. When applying brakes car shimmies, front rotors are out of round. When using A/C vehicle fills up with fuel smell, fan motor bearing worn, dealer replaced. Dashlights illuminated. Vehicle experiences hard start condition, dealer replaced wiring harness. Consumer has to give gas inorder to stay running, fuel pump presure low, dealer replaced fuel pump assembly.

- Ashland, MA, USA

problem #3

Jul 262001

(reported on)

Impala

  • Automatic transmission
  • miles
The vehicles security alarm never worked after the auto start was installed, the auto start was installed incorrectly and does not work properly, the car would not start and the security light was illuminated. Nlm

- Modena, NY, USA

problem #2

Dec 011999

Impala

  • Automatic transmission
  • miles
Electrical failure, steering rack and pinion failure, lower ball joint/lower control arm/lower ball joints/long shaft sleeve failure

- Broken Arrow, OK, USA

problem #1

Oct 241999

Impala

  • miles
Impala control computer - upon traction control activation (wheel slip), control computer activates security system which kills engine and prevents it from being restarted. Myself and my three children were almost killed by a passing truck when we had to leave vehicle to seek assistance. Dealer replaced computer, however, firmware release is likely problem.

- Brookfield, CT, USA