really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
34,795 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2000 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #9

Mar 242003

(reported on)


  • miles
The lights on the dash board were too bright, which blinded the consumer when driving at night. Also the engine light illuminated. The consumer stated the steering system on the vehicle required high effort to turn the steering wheel when cornering, vehicle course corrections, and holding the steering wheel in one position, which caused injuries. The rear side view mirrors, block the consumer's view of the oncoming lane and felt that the sensor should be at eye level, the A/C ports on the dash blow on the operator's fingers and or shoulders and caused serious distractions, the horn is hard to find (specifically for the elderly), there was a wind noise in the back doors, a rattle in the front strut, and a rumbling noise had come from the heater blower. Scc

- Gagetown , MI, USA

problem #8

Feb 122003

Impala Diesel

  • 16,000 miles
The engine stalled without warning.

- Andover, NJ, USA

problem #7

Jan 202003

Impala 6-cyl

  • Automatic transmission
  • 47,200 miles
Plastic upper intake manifold warped, allowing coolant to leak (supposedly not into engine). I believe a recall exists for the 3.8 liter "generation II" engine in other applications, but not in the 2000 (and later) Chevrolet Impala. Repair was made at my expense (outside warranty period), but I believe this vehicle should be included in GM's recall.

- Little Rock, AR, USA

problem #6

Nov 102002

Impala 6-cyl

  • Automatic transmission
  • 44,438 miles
Vehicle starts one time daily as owners manual states on starting vehicle. There after it requires two to four efforts to start the car with multiple cranks of the engine. Sometimes the vehicle will start the first time, after the car has first been started, but more often it will not. Vehicle taken to dealer who could not find any engine codes but advised me that the negative battery cable was loose and therefore not communicating to the computer properly. Vehicle driven from dealership, stopped, and thirty minutes later in trying to start, it took two cranks of the ignition. Went back to dealer who then advised that this problem was happening in other Chevrolet models. Advised that they would contact GM to see of a fix and advise me. After several days on no response from the dealer, went back and was told this time that GM would have to figure out a fix or something. But keep checking with them. I can hardly wait to get my questionaire about customer satisfaction of repairs.

- Mesa, AZ, USA

problem #5

Sep 032002

Impala 6-cyl

  • miles
While in motion or at a complete stop the vehicle stalled without warning. The dealership serviced the vehicle several times for this problem and change several different parts, but the problem still exist.

- West Bloomfield, MI, USA

problem #4

Sep 012002


  • miles
While traveling on the highway the steering wheel make loud knocking noise. Due to a crack inside of the engine. Please provide additional information. Dealer is aware of the problem.

- Lerna, IL, USA

problem #3

Sep 112002


  • miles
Consumer states that while driving at any speed the engine light comes. There is a loud noise coming from the engine. Dealer notified.

- Axford, NC, USA

problem #2

Oct 012001


  • miles
While traveling on highway vehicle will stall and shutdown. Dealership is aware of problem.

- Palmdale, CA, USA

problem #1

Jul 012002


  • Automatic transmission
  • miles
Low coolant light came on while traveling. Vehicle was checked by dealer who determined that gasket around intake manifold was leaking. Vehicle was out of warranty. Consumer insisted that problem was occurring before warranty expired. Jlg

- Schenectady, NY, USA