10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
30,209 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Aug 022016

Impala

  • miles
It's a recall on the key infnition I have to play with my key to get my car to start.

- Detroit, MI, USA

problem #11

Oct 112015

Impala

  • 154,000 miles
The intake manifold inside of my vehicle, blew up on day out of no where. I turned on my vehicle, and a huge pop noise came from my engine and it smoked.

- Davis, IL, USA

problem #10

Feb 262013

Impala 6-cyl

  • 184,261 miles
My battery was dead, so I put a battery charger on the battery, then went to start the car. I turned the key for about three revolutions and then the car exploded! I wasn't sure what happened because I was sitting inside the car and there was snow on the windshield. I got out and there was plastic parts all around the car, and there were flames coming from the motor!

- North Pole, AK, USA

problem #9

Nov 052004

(reported on)

Impala

  • miles
The consumer request a complaint form to address safety concerns.

- Gardner, MA, USA

problem #8

Mar 152003

Impala

  • 24,243 miles
A/C emits foul odors (mold/mildew). Brakes pulsate, warning & ABS lights come on. Check engine lights come on, stalled once, uncontrolled acceleration from start up twice. Steering: Intermediate shaft replaced at 42,618 miles; rack & pinion leaking at 65,307 popping & muffled explosion sound in cold weather start ups, paint peeled off front & bumper of car. Weather stripping adhesive liquifies on door posts in hot weather. Airbag warning light comes

- Norman, OK, USA

problem #7

Mar 312004

Impala 6-cyl

  • Automatic transmission
  • miles
I am having a motor problem with my moon roof. I was informed by a GM service tech. That this problem looks similar to a problem that Chevy had with model yr 2000-2002 Chevy Blazer SUV. The problem is that the motor has to be replaced and that is what happened to the SUV's. for those, Chevy did a recall and replaced at own cost. When I contacted GM, they claimed not to know about any problems with 2000 Impala's but when I asked about the Blazer recall they claim that without a VIN nbr they could not look it up in their system.

- Naperville, IL, USA

problem #6

Jul 062003

Impala 6-cyl

  • Automatic transmission
  • miles
My 2000 Impala has a severe clunking when I make both left and right hand turns. Took it to dee's Chevrolet in biloxi, ms and had no success in getting my problems corrected. They said they had to duplicate the problem so they didn't fix it. Complaint number two, is the heater and air conditioning controls get very, very hot when taking short to long road trips. It has gotten so bad the ac will not work properly all the time. It will have to cool down, then it will work. And they still wouldn't fix it. Again, they wanted to duplicate the problem to fix it. You just can't drive it around town to make it happen.

- Ocan Springs, MS, USA

problem #5

Aug 282002

Impala

  • miles
We would like to know if there were any types of recalls on this particular type or style car, made by G.M., after this car was made. The dealer never told us, nor offered us any information, in regards to any or all saftey related recalls.

- Kennebunk, ME, USA

problem #4

Apr 242000

Impala

  • Automatic transmission
  • miles
Paint, molding too many to list

- Bush, LA, USA

problem #3

Mar 132001

(reported on)

Impala

  • miles
Engine check light comes on intermittently. Dealer reports egr valve is bad, but can not get part for several weeks. When driving vehicle over bumps, turning corners or stopping, occupants can hear fuel in fuel tank "sloshing/splashing" from inside passenger compartment.

- Bellevue, NE, USA

problem #2

May 112000

Impala

  • miles
Engine failure - sputters, stalls, battery light / engine check light blinks, RPM rev, etc. On 9 separate instances - no solution from dealership.

- Springboro, OH, USA

problem #1

Jun 272000

Impala

  • miles
When vehicle encountered slight vibration is common highway roads surfaces, the vehicle will jump, jerk and wander from side to side, favoring the right side. The rear of the vehicle without warning will brake away and try and begin to spin first left and then right.. when road conditions are wet from mist or rain, the vehicle will constantly try to begin a right rear sliding action as if the rear of the vehicle is try to come to come around and get in front of you while in a forward motion. Speeds at which this accurs is 45 to 70 miles an hour. Loss of forward, directional control will accure, vehicle wanders back and forth. Vehicle will fishtail on wet road conditions. Very sever corner to corner tire wear. Rear tires conpletely bald. Constant tire rotation proves worthless. Vehicle will pull to right front when brakes applied. Front to rear alighnment problems. No specs available from dealership for alighnment. Set rear camber, both sides by eye. An uncontroled highway spin resulted in sever vehicle damage. Engine stalls at upon acceleration, slow speeds, street lights, stop sighns., etc. Vehicle will roll forward while in a reverse action such as; backing out of a parking lot, drive way.,ect. Purchase dealership refuses to scknowledge complaints of vehicle failures, facts, conditions. Was told by general service manager that the problems and issues surrounding this vehicle and it's accident, " its a legal issue of libality, that we no longer can not and will not have anything further to do with you or this vehicle." Was told by service technician that in regards to the facts or conddtions surrounding this vehicles problems causing the sever tire wear conditions that, " I was screwed"...( dot number: 1089ms tire size: P255/60R16 )

- Panhandle, TX, USA