10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
9 / 1
Average Mileage:
43,450 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2000 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

problem #47

Apr 012012

Impala

  • miles
The contact owned a 2000 Chevrolet Impala. While driving 25 mph, the contact's front passenger side wheel was struck by another vehicle that ran a stop sign. The air bags did not deploy. A police report was filed. The vehicle was towed to an unknown location. The contact's wife sustained neck and back injuries, which required medical attention. The vehicle was destroyed. The vehicle was not diagnosed. The manufacturer and dealer were not notified of the failure. The VIN and failure mileage were unknown.

- Garyville, LA, USA

problem #46

Dec 272017

Impala

  • 180,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that when entering and starting the vehicle, the driver side air bag inadvertently deployed. There were no warning lights. The contact did not sustain any injuries. The vehicle was then driven O the contact residence. A dealer was not contacted and the vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in a recall. The failure mileage was approximately 180,000.

- Spartansburg, SC, USA

problem #45

Jan 012006

Impala 4-cyl

  • Automatic transmission
  • 134,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the driver side seat leather was separating where the air bag was located. As a result, the air bag was visible. The vehicle was taken to the dealer where the technician informed the contact that the seat could not be repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000. Updated 05/18/16 updated 11/30/2017

- Arnold, MO, USA

problem #44

Mar 122016

Impala

  • 157,000 miles
The contact owns a 2000 Chevrolet Impala. When the ignition was turned to the on position, the passenger side air bag warning indicator illuminated continuously. The failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 14V400000 (electrical system). The failure mileage was approximately 157,000.

- Garner, NC, USA

problem #43

Nov 042015

Impala

  • 100,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the vehicle accelerated rapidly without warning and caused a crash. The air bags did not deploy. There were injuries sustained and medical attention was required. A police report was filed. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 100,000.

- Houston, TX, USA

problem #42

May 122015

Impala

  • miles
Air bag did not deploy.

- Prosperity, SC, USA

problem #41

Oct 312014

Impala

  • miles
The contact owns a 2000 Chevrolet Impala. The contact stated that while making a left turn, the vehicle stalled without warning causing another vehicle to crash into the driver's side of the contact's vehicle and the air bags failed to deploy. The rear driver's seat passenger sustained a head injury and bleeding from the mouth which required medical attention. The vehicle was destroyed. The vehicle was included in NHTSA campaign number: 14V400000 (electrical system). The vehicle had not been repaired. The manufacturer was not notified. The failure mileage was unavailable.

- Harrogate, TN, USA

problem #40

Oct 012014

Impala

  • miles
2000 Chevrolet Impala. Consumer writes in regards to GM recall #14350.* ld the consumer stated prior to receiving the recall, she experienced several problems with the vehicle, such as: The gas needle stopped working, a loud thumping noise was heard, every time she attempted to start the vehicle. Also, the engine light illuminated, and it wouldn't go off. The repair shop was unable to determine the problem. The consumer was involved in an accident and the air bag did not deploy.

- Roxboro, NC, USA

problem #39

Aug 012013

Impala

  • 100,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the air bag warning light illuminated on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Jacksonville, FL, USA

problem #38

Sep 082011

Impala

  • miles
2000 Chevrolet Impala. Consumer states vehicle accelerates by itself. The consumer was involved in an accident, during a rain storm. The vehicle hydroplaned/fish-tailed in the road. The consumer struck a tree and flipped over. The air bags never deployed. The consumer suffered minor injuries.

- Lewisburg, PA, USA

problem #37

Oct 012012

Impala 6-cyl

  • 100,000 miles
Hit a pot hole on the highway. Key fell out of the ignition, was able to retrieve the key off the floor and restart the car while driving. I think that my knee may have hit the key knocking it into the accessories position resulting in the key falling out of the ignition. I just left moran Chevrolet in clinton township, mi to have the ignition key recall fix. I notice the key can still be removed in the accessories position. In my opinion all the fix did for GM recall 14350 was add more weight to my key by putting a larger, heavier head on my key. NHTSA campaign number: 14V400000.

- Roseville, MI, USA

problem #36

Aug 012013

Impala

  • 100,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that while waiting at an intersection, another vehicle crashed into the rear end of the vehicle and the air bags failed deploy. A police report was filed. The contact sustained back, neck and shoulder injuries which required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Newark, NJ, USA

problem #35

Mar 102014

Impala

  • 140,000 miles
I was on my way to work and my car just shut off out of no where at a intersection, I was scared I didn't know what to do. The car behind me almost hit me because of it. I tried starting my car back up and it wouldn't roll over or make a sound and my brakes were like locked up. But all my dash lights were on and my air bag light kept blinking and my radio was working. After about 6 times trying to start my car it finally started up and the air bag light went off for like 2 minutes and came back on and my turn signal stopped working and started making a buzzing sound. Til this day if that air bag light is on my car wont start and sometimes I can put it in neutral and it will start. Every once in a while my car will accelerate on its own and when I put it in park it sounds like my car is just going to blow up because it sounds like my foot is on the gas. I took my car to advanced auto and got a free testing on it and my starter is good and so is my battery I recently got a new one. So I don't know what it could be. But I have noticed that alot of older Impala have this same problem because I have googled and searched online.

- Owensboro, KY, USA

problem #34

Apr 082008

Impala 6-cyl

  • 60,000 miles
As I was driving home from work I accidentally went through a red light and T-boned the other car. Although no one was hurt, there was extensive damage to both cars. My concern is the airbags never went off. I have always thought this was strange. Now that I'm hearing about the Impala recall due to faulty airbags it raises more concerns, because now this is my sons car. My understanding is the 2000 Impala's are not part of the recall but maybe they should be. There is absolutely no reason those airbags should not have deployed. Now I'm am concerned if my son is ever in an accident he will not have the airbags as a safety net. Should the 2000 Impala's be part of the recall also?

- Sheridan , WY, USA

problem #33

Jan 232013

Impala

  • 145,000 miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the air bag warning light was illuminated. The failure recurred several times. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 145,000.

- Lake Milton, OH, USA

problem #32

Sep 012010

Impala

  • miles
The contact owns a 2000 Chevrolet Impala. The contact stated that the air bag light was constantly illuminated on the instrument panel. The vehicle was taken to an independent repair shop, where the air bag light was cleared from the system. Approximately one year later, the failure recurred. The vehicle was not taken back to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown and the current mileage was 21,000. The VIN was unavailable.

- Fallon, NV, USA

problem #31

Feb 142009

Impala

  • 120,000 miles
Side air bag/heated seat, closed the drivers side door and the air bag deployed on its own causing a really big bruise on my daughters side.contacted the G.M. dealership about it and was told that they would look into it and to not contact anyone else. Never heard anything back from them.then about a month later the passenger side seat started burning and it ruined the center console, seat, and carpet. No sense in contacting G.M. again because they are not going to do anything about it.someone will have to die before anything gets done to solve these problems that everyone is having and that G.M. will not solve!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

- Akron, OH, USA

problem #30

Dec 232008

Impala

  • 42,000 miles
The contact owns a 2000 Chevrolet Impala. While driving 30 mph the air bag warning light illuminated. The owners manual stated: Not to drive the vehicle with the air bag light on because it would be dangerous in the event of a crash. Within a few days the air bag light shut off, then turned on and currently remained illuminated. The vehicle is being diagnosed by the dealer. They also advised her that she would be responsible for the cost to diagnose the failure whether they find a remedy or not. The failure mileage is 42,000.

- Falls Church, VA, USA

problem #29

Jan 012001

Impala

  • 20,000 miles
My air bag light comes on intermittently. Had a fender bender in July of 2006, air bags did not deploy. I asked mechanic at auto collision shop if bags looked ok and he replied that he noted no defects. Light has been coming on for years now.

- Florissant, MO, USA

problem #28

Mar 272008

Impala

  • 45,000 miles
Air bag light stays on have had checked by Chevy dealer and no one can figure out why light stay on system not reading air bag. Also dealer can not get low tire pressure light to turn off. Will not turn off by turning light on and off three times and has no reset button in fuse box and can not turn off in radio settings.

- Sarver, PA, USA

Read the next 20 complaints »