8.0

pretty bad
Typical Repair Cost:
$2,490
Average Mileage:
98,050 miles
Total Complaints:
27 complaints

Most common solutions:

  1. had transmission replaced by local mechanic (14 reports)
  2. not sure (5 reports)
  3. new transmission from AAMCO (4 reports)
  4. replace transmission (2 reports)
  5. rebuild transmission (1 reports)
  6. went to astro transmission in Canada (1 reports)
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This problem may be covered under warranty. Ask your Chevrolet dealer.

« Read the previous 20 complaints

problem #7

Feb 252007

(reported on)

Impala LS 3.4

  • Automatic transmission
  • 112,000 miles

Before you take any impala to the shop get the service book on the transmisson and the engine to learn about if the impala is worth the attention. This car just like other american cars require lots of attention with repair if not serviced correctly. The chevy impala requires on schedule service like transmisson oil changes based on the consumers daily driving habbits. If you require to drive for hours at a time for long distances then check into the service book on that vehicle for schedule maintenance. On these newer cars always chevy transmisson fluid and give transmisson tune-up first. It's the only one you got and if you have more than 3000 miles of driving then you're way past due. By leaving the old oil in the transmisson the consumer can kill a transmisson very easy.

- David S., Houston, TX, US

problem #6

Feb 252007

(reported on)

Impala LS 3.4

  • Automatic transmission
  • 112,000 miles

I feel that most american cars are not high standards like the honda, toyota, lexus, but I recently bought a impala from an autoshop that was impounded for$1500 dollars. The 2000 chevy, being repair at my schools autoshop. Some of the information that comes with the car like the owners book shows how tought this car is and how to service it. Agreed that some impalas are made out of bullshit but as a technician I can rebuild anything with heavyduty parts. Before going to any repair shop invest in a shop manual on your vehicle so you can know where each sensor is and what it does. You don't what to find out after spending hundreds of dollars what the problem is. Some sensors dont show up on a diagnosic.

- David S., Houston, TX, US

problem #5

Aug 072005

(reported on)

Impala

  • 75,000 miles

I travel a lot for my job and for years my Impala gave me nothing but good service. I took care of it with regular oil changes and maintenance.

As the owners manual suggested at 50,000 miles or so I took my car to a Chevy dealership to have the transmission fluid changed and to have the transmission fluid filter changed. I paid for the services and moved on. This occurred in Illinois, not where I am from.

While driving to Louisiana the car began to lose speed in cruise control when on a level highway. I had to keep bumping up the speed and then backing it down to keep the car going where I wanted it. It started struggling up hills as well with funny shifting patterns.

I made it to Memphis, TN and that is where the transmission died. I had no gears at all except for neutral (All gears R, D,3,2,1 were like being in neutral). I was able to coast into a gas station off of the road. This occurred on a Sunday which meant there was no one open to help me.

I had to stay there overnight and the next day had my car towed to a transmission repair shop recommended by some locals. The mechanic called me in and stated that the nuts holding the transmission pan on had never been moved since the vehicle left the factory. This means that the Chevy dealership in Illinois did not do what I had asked them. The mechanic in Tennessee found a lot of metal particles in the transmission and they had clogged the solenoids that operate the transmission.

Everything had gotten overheated during the drive and so clogged up that the transmission was not salvageable and I had to have it replaced at at cost of $2,000.00. Since then my car has been great but I must say that its a shame that if you don't change your fluid the damn trasnmissoin dies. This only seems to be a problem with 2000 and early 2001 Impalas as Chevy changed some of the tranny material and parts for late 2001 models.

I am currently involved in a lawsuit against the Illinois Chevy dealership in order to recoup my $2,000.00 cost for a new transmission.

- wgjh, Verona, PA, US

problem #4

Nov 092006

(reported on)

Impala LS

  • Automatic transmission
  • 37,000 miles

This happened a year back for the Gold Impala. This car was only 5 years old and the transmission went out right when the standard warranty expired. The car wasn't driven that much, but to actually have the transmission go out at only 37,000 miles is ridiculous. I went to the dealership to have it looked at and repaired, of course at the time, I was hot about it. I have a newer car that is barely 5 years old and the transmission is already gone!!! What the . Anyway, of course up front, they told me that this would cost about $3400.00 to fix. OK! what can I do? I need the car to get to work. So I agreed to the pricing. But after the car was fixed, I talked to the service manager to ask him to reduce the price. I can't afford that amount, and even thought the warranty has expired, I'll only pay half. I can live with that. So after about an hour of complaining. He conceded. Now the reason for this story is that I own two of these things. This was the Gold one, which is my spouses, and mine is the black one that is in the shop today, November 8, 2006 with the same problem. Of course I have 85,000, but it's the same problem that went wrong with the Gold one. What is going on here? Is Chevy making engine transmission with problems? I have taken good care of both of these cars and now I have the same problem with my Black Impala. And what got me concerned here again is that the Gold one now has a high reving sound that sound like the transmission is going out again.

- fexster, Aurora, CO, US

problem #3

Jul 102006

(reported on)

Impala 3.4L

  • 70,000 miles

tranmission completly cashed out! 70,000 mls the car is in great condition other than some other problem we're having with the wiring in the dash board somewhere. I' ve owned chevy cars and only chevy's and have never had the overwhelming problems with any other car as I've had with this car. This was an expensive car and I strongly believe I bought a piece of SH*T! I have done some research and strongly believe they had a real problem with the 2000 model. and as a buyer of their vehicles I WILL NEVER BUY ANOTHER OF THEIR CARS. which really sucks ass because I really loved my Impala

- Dale G., Adrian, MI, US

problem #2

Apr 272005

(reported on)

Impala LS

  • 60,000 miles

The car just stopped after going through, thank goodness, a very busy intersection. Had my car towed to my garage by CAA. They could not find a mechanical problem but because it would not go forward or reverse called Astro Transmission. Talked to the GM dealer before any work done to see if they would look at it but because I did not deal with them directly they flat out told me it would not be under any warranty. I bought the car after it came of a lease arrangement through an outsider who used to work for a GM dealership. Doesn't surprise me GM wouldn't look at it. I bought another car from a GM dealer in 1980, which was a standard transmission and at 17,000 km. the clutch was shot. Again GM refused to fix under warranty. They want your business but not your problems. I took them to the BBB and did get back the cost of that repair plus 15% interest on my money over the 15 months it took me to resolve this problem with them. So for the next 13 years I drove a Honde Prelude and put over 400,000 km on the car with not problems other than regular maintenance. My next car I had over 300,000km. No problems. This will be my last north american car. And the big three wonder why they are losing market share. Stand behind your product and at least be interested when something unusal happens like a transmission going out at only 100,000km or 60,000 miles. Thanks for letting me rant. I expect my bill to be around $2200.00Cnd. I will be sending GM my final thoughts and will let anyone that will listen know how disgusted I am with their total lack of concern.

- Andrea Y., Niagara Falls, Ontario, Canada

problem #1

Sep 092004

(reported on)

Impala LS

  • 41,915 miles

On Thanksgiving our Impala broke down while we were visiting my parents. The transmission went out, only had 3rd gear. We had to leave the car 235 miles from home and rent a car to get home. We took the car to the Chevy dealership in Salem for diagnosis, they quoted us $3000 for a new transmission. Limped it back to my parents house and parked it until we could talk to the dealer here. We were told "Sorry, but it was out of warranty." Then contacted the corporate customer service who apparently talked to the dealership we bought the car from because now they were willing to "look at the car and see if it was caused by our neglect, misuse, etc., or by a defect before deciding what to do from there." We decided that it had a new chevy transmission when we bought the car and THAT certainly didn't last very long, so why should we tow the car home only to have the dealership run us through the wringer and tell us they wouldn't pay much, if any towards our service. We towed the car home and took it to AAMCO who has a good reputation here.

- bjaye42, Klamath Falls, OR, US