10.0

really awful
Crashes / Fires:
6 / 3
Injuries / Deaths:
6 / 0
Average Mileage:
72,704 miles

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« Read the previous 20 complaints

problem #182

Oct 092014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a notification for recall NHTSA campaign number: 14V400000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Saginaw, MI, USA

problem #181

Sep 022013

Impala

  • 138,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle failed to start. The vehicle would only start after turning the key on and off numerous times. The vehicle was not diagnosed or repaired. The contact received a recall notification for NHTSA campaign number: 14V400000 (electrical system). The parts were unavailable to perform the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

- New Haven, IL, USA

problem #180

Sep 122005

Impala

  • 6,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle stalled and there was an abnormal noise without warning. The vehicle was taken to the dealer for diagnostic testing, who stated that the entire electrical wiring needed to be tested. The vehicle was repaired under NHTSA campaign id number: 14V400000 (electrical system) however the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000.

- Canyon Lake, CA, USA

problem #179

Apr 092012

Impala 6-cyl

  • 130,000 miles
The contact owned a 2002 Chevrolet Impala. The contact's daughter was driving approximately 25 mph, when the vehicle stalled without warning. She lost control of the vehicle and crashed it into a tree. The vehicle landed on its roof. A police report was filed and there were no injuries. The vehicle was destroyed. The contact received a recall notice for NHTSA campaign number: 14V400000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 130,000. Updated 11/04/14

- Janesville , WI, USA

problem #178

Apr 012014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle would hesitate to start occasionally and the radio failed to operate. An independent mechanic stated that the computer needed to be reprogrammed. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 14V400000 (electrical system). The manufacturer was not notified. The failure mileage was unavailable.

- Rochelle, GA, USA

problem #177

Oct 012003

Impala

  • 4,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the lights failed to illuminate on the gear box preventing the contact from seeing which gear the vehicle was in. The vehicle was taken to an authorized dealer who was not able to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.

- Monroe, MI, USA

problem #176

Nov 122013

Impala 6-cyl

  • 116,319 miles
I was driving on main street in rio vista and my vehicle just simple shut off. The car rolled and hit a planter in front of the store as I tried steering it out of the street. When I tried to start it again, the ignition switch would not operate. I called the amica roadside assistance and was towed to abel Chevrolet. They informed me that this problem was typical to this year vehicle and that the ignition switch would need to be replaced. They replaced it at a cost of approximately $509.11 since my ignition has already been replaced, do I need to take it back in" also will I be compensated for the cost of the replacement"

- Rio Vista, CA, USA

problem #175

Sep 132014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V400000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact was in disagreement with the remedy listed in the recall notice. The manufacturer was notified. The contact had not experienced a failure.

- Lucasville , OH, USA

problem #174

Sep 152014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V400000 (electrical system). The contact believed that the vehicle was unsafe to drive per the safety risk listed in the recall notice. The dealer stated that they were waiting for the documentation on how to remedy the recall. The manufacturer was not notified. The contact had not experienced a failure.

- Oil City, PA, USA

problem #173

Sep 052014

Impala 6-cyl

  • 86,400 miles
The car was constantly stalling in low speed or starting from a stop in D drive. The transmission was not shifting properly. Car had stalled a few times in traffic, becoming a hazardous situation. Car was overheating. Car had been serviced a week ago at aaa repair center, eatontown, NJ for oil leak from gasket of the manifold.

- Neptune, NJ, USA

problem #172

Aug 072011

Impala 6-cyl

  • 50,000 miles
On numerous times, anti theft system prevents me from starting my car. I have been stuck trying to come home from work, trying to go to work and at many other times. There are numerous complaints on the internet from many consumers about this issue. It is dangerous if you are out late at night and you cant even start your own car. Chevrolet has refused to pay to correct the problem and has offered no help at all.

- Valley Stream, NY, USA

problem #171

Apr 152014

Impala 6-cyl

  • 26,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that security light illuminated intermittently and the vehicle would not start. The vehicle was taken to a dealer where the technician diagnosed the ignition cylinder had a short circuit. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 26,000. Updated 11/12/14 the consumer stated the vehicle would not start on more than one occasion. Updated 01/15/15

- Spring Hill, FL, USA

problem #170

Jul 162014

Impala 6-cyl

  • 152,000 miles
My blinker switch and high beam doesn't work at all you have to mess with the flasher button if you want to single a turn. Other times it works but still no high beams its been worked on lights changed everything still nothing. I was told a factory defect but heard nothing on this. I carry my small children and my wife in this car and I almost got rearended a few times so if its a factory defect they should fix it. I heard other owners with the same complaint so its not just parts wore out it was no good in the beginning then they should pay for it since the fault is at the factory.

- Lockhart, TX, USA

problem #169

Jul 212014

Impala

  • 150,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the ignition switch was unable to turn as a result the contact was unable to start the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the VIN was not included in was NHTSA campaign number: 14V400000 (electrical system). The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

- Bellwood, IL, USA

problem #168

Jul 072014

Impala 6-cyl

  • 100,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle intermittently failed. In addition, the contact was driving approximately 35 mph when the service engine soon warning light illuminated and the A/C system failed to activate. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic where the cause of the failure was unable to be determined. The approximate failure mileage was 100,000. Updated 08/27/14 updated 09/18/2014

- Macon, MS, USA

problem #167

Jul 052012

Impala 6-cyl

  • 160,000 miles
Ignition switch fails at times and I need to keep turning it on numerous times and then it finally starts! it is on the news this is a recall and I have called the dealership, GM and both failed to help me with the issue at all!

- Aberdeen, OH, USA

problem #166

Jun 022014

Impala 6-cyl

  • 162,000 miles
This car was one-owner and very well taken care of and serviced routinely. I was driving home from work on the interstate and my car just lost power. I had no control of the car. It slammed into the concrete medium wall on drivers side, then spun around and lodged underneath the trailer of a semi-tractor. The semi hit the brakes and it projected me back across upon the top of the concrete medium where my car just rode to a stop. The air bags did not deploy. My beautiful car was totaled but, by the grace of god and seat belts I am alive. I have a concussion, sprained ankle, cuts, and bruises, but I am here to tell about it. Hopefully, the NHTSA will investigate and save someone else from injury or death. My car is available to inspect.

- Chesapeake, WV, USA

problem #165

Jun 182002

Impala 6-cyl

  • miles
Shortly after purchasing this vehicle, I parked and when I tried to start it would not start. After waiting about 20 minutes it did start. I took it to the dealer and was told it was a sensor which they replaced. Did not stop the problem, continues to do it today. Now at about 8500 miles a message comes up to service tract system. Am told it is a sensor in the hub and the entire hub will have to be replaced at a cost of about $750 per hub for the front and slightly more if it is the rear hub. After reading on the internet of this same problem people are having, I realize I am not the only one having this problem and it seems all these fixes do not stop the problem. I purchase the car new and love the ride and performance I get from this car but am not able at the time to pay for expenses of this magnitude. Have considered trading but do not want to saddle someone else with this problem. Would not mind the repairs if it was going to fix the problem, but seems as if this is a problem that cannot be fixed. Help

- Cumming, GA, USA

problem #164

Jan 072014

Impala

  • 96,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that while driving at an unknown speed, the warning lights on the instrument panel illuminated. The contact mentioned that the automatic locks and air conditioner became inoperable. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 96,000 and the current mileage was 98,000.

- Hubbard, OH, USA

problem #163

Nov 272013

Impala 6-cyl

  • 229,325 miles
Issues with the BCM (body control module). The ignition switch which the car would not start with the key in the ignition at all. According to the penske Chevy, the BCM is bad due to the ignition switch.

- Indianapolis , IN, USA

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