10.0

really awful
Crashes / Fires:
7 / 3
Injuries / Deaths:
6 / 0
Average Mileage:
74,324 miles

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« Read the previous 20 complaints

problem #189

Oct 272014

Impala 6-cyl

  • 145,220 miles
The GM ignition switch recall repair was performed today, and the key still switches itself off of the "on" position by itself. Also the key can be pulled out of the switch very easily with the engine running. The only thing repaired was the plastic top, which was changed, so that it has to be on its own key ring.

- Lemoyne, PA, USA

problem #188

Oct 172014

Impala

  • 120,000 miles
Turn signals work intermittently. And just in the middle of the way you see that your turn signals do not work and sometimes they work!

- Potsdam, NY, USA

problem #187

Sep 052014

Impala 6-cyl

  • miles
2002 Chevrolet Impala. Consumer writes in regards to recall # 14350. * ld the consumer is seeking reimbursement, for the starter he had replaced.

- Barryville, NY, USA

problem #186

Feb 022014

Impala

  • miles
I have had 1 turn signal switch replaced due to a wire that fried and started smoking causing white smoke to come out near the steering wheel. The high beam head lights were stuck on the on position killing the battery. That was last year. These switches cost about $500 bc they are dealer parts. Now, 10/21/14 I was driving down the road at night and lost my low beam headlights. Mechanics tell me same problem. I need another turn signal switch replaced. I've been driving on only high beams now until I can afford another 500 bucks. To expensive for me to keep replacing.

- Imperial, PA, USA

problem #185

Oct 152014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V400000 (electrical system). However, the parts needed were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified of the delay. The contact had not experienced the failure.

- Athens, GA, USA

problem #184

Oct 122014

Impala 6-cyl

  • 211,365 miles
Traveling on a straight residential street after car had been driven about 10 miles and was at operating temperature, I heard a short "chirp" sound from the front passenger side of the car at which time the engine stopped running. Steering became very difficult and the brake pedal required substantial force to stop the car. I was able to bring the car to a stop and put the car in park. The engine restarted immediately with no problem. I was not moving or touching the key at the time that the engine turned off. I have owned the car since it was new in November 2001 and this is the first time that I have experienced this problem. I have driven the car about 20 miles since this incident and it has not recurred as of yet.

- Cartersville, GA, USA

problem #183

Oct 012013

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. While driving various speeds, the vehicle stalled without warning and the power steering failed. The contact had to shift into neutral in order to restart the vehicle. The failure occurred on numerous occasions. The vehicle was taken to an independent mechanic. The technician was unable to diagnose the cause of the failure. The vehicle was included in NHTSA campaign number: 14V400000 (electrical system). The manufacturer was not notified. The failure mileage was unavailable.

- Findlay, OH, USA

problem #182

Oct 092014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a notification for recall NHTSA campaign number: 14V400000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Saginaw, MI, USA

problem #181

Sep 022013

Impala

  • 138,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle failed to start. The vehicle would only start after turning the key on and off numerous times. The vehicle was not diagnosed or repaired. The contact received a recall notification for NHTSA campaign number: 14V400000 (electrical system). The parts were unavailable to perform the repair. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

- New Haven, IL, USA

problem #180

Sep 122005

Impala

  • 6,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle stalled and there was an abnormal noise without warning. The vehicle was taken to the dealer for diagnostic testing, who stated that the entire electrical wiring needed to be tested. The vehicle was repaired under NHTSA campaign id number: 14V400000 (electrical system) however the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000.

- Canyon Lake, CA, USA

problem #179

Apr 092012

Impala 6-cyl

  • 130,000 miles
The contact owned a 2002 Chevrolet Impala. The contact's daughter was driving approximately 25 mph, when the vehicle stalled without warning. She lost control of the vehicle and crashed it into a tree. The vehicle landed on its roof. A police report was filed and there were no injuries. The vehicle was destroyed. The contact received a recall notice for NHTSA campaign number: 14V400000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 130,000. Updated 11/04/14

- Janesville , WI, USA

problem #178

Apr 012014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the vehicle would hesitate to start occasionally and the radio failed to operate. An independent mechanic stated that the computer needed to be reprogrammed. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 14V400000 (electrical system). The manufacturer was not notified. The failure mileage was unavailable.

- Rochelle, GA, USA

problem #177

Oct 012003

Impala

  • 4,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the lights failed to illuminate on the gear box preventing the contact from seeing which gear the vehicle was in. The vehicle was taken to an authorized dealer who was not able to diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.

- Monroe, MI, USA

problem #176

Nov 122013

Impala 6-cyl

  • 116,319 miles
I was driving on main street in rio vista and my vehicle just simple shut off. The car rolled and hit a planter in front of the store as I tried steering it out of the street. When I tried to start it again, the ignition switch would not operate. I called the amica roadside assistance and was towed to abel Chevrolet. They informed me that this problem was typical to this year vehicle and that the ignition switch would need to be replaced. They replaced it at a cost of approximately $509.11 since my ignition has already been replaced, do I need to take it back in" also will I be compensated for the cost of the replacement"

- Rio Vista, CA, USA

problem #175

Sep 132014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V400000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact was in disagreement with the remedy listed in the recall notice. The manufacturer was notified. The contact had not experienced a failure.

- Lucasville , OH, USA

problem #174

Sep 152014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V400000 (electrical system). The contact believed that the vehicle was unsafe to drive per the safety risk listed in the recall notice. The dealer stated that they were waiting for the documentation on how to remedy the recall. The manufacturer was not notified. The contact had not experienced a failure.

- Oil City, PA, USA

problem #173

Sep 052014

Impala 6-cyl

  • 86,400 miles
The car was constantly stalling in low speed or starting from a stop in D drive. The transmission was not shifting properly. Car had stalled a few times in traffic, becoming a hazardous situation. Car was overheating. Car had been serviced a week ago at aaa repair center, eatontown, NJ for oil leak from gasket of the manifold.

- Neptune, NJ, USA

problem #172

Aug 072011

Impala 6-cyl

  • 50,000 miles
On numerous times, anti theft system prevents me from starting my car. I have been stuck trying to come home from work, trying to go to work and at many other times. There are numerous complaints on the internet from many consumers about this issue. It is dangerous if you are out late at night and you cant even start your own car. Chevrolet has refused to pay to correct the problem and has offered no help at all.

- Valley Stream, NY, USA

problem #171

Apr 152014

Impala 6-cyl

  • 26,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that security light illuminated intermittently and the vehicle would not start. The vehicle was taken to a dealer where the technician diagnosed the ignition cylinder had a short circuit. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 26,000. Updated 11/12/14 the consumer stated the vehicle would not start on more than one occasion. Updated 01/15/15

- Spring Hill, FL, USA

problem #170

Jul 162014

Impala 6-cyl

  • 152,000 miles
My blinker switch and high beam doesn't work at all you have to mess with the flasher button if you want to single a turn. Other times it works but still no high beams its been worked on lights changed everything still nothing. I was told a factory defect but heard nothing on this. I carry my small children and my wife in this car and I almost got rearended a few times so if its a factory defect they should fix it. I heard other owners with the same complaint so its not just parts wore out it was no good in the beginning then they should pay for it since the fault is at the factory.

- Lockhart, TX, USA

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