10.0

really awful
Crashes / Fires:
7 / 4
Injuries / Deaths:
6 / 0
Average Mileage:
73,878 miles

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« Read the previous 20 complaints

problem #204

Feb 022015

Impala

  • miles
2002 Chevrolet Impala. Consumer writes in regards to recall notice issues. The consumer stated because GM did not address the issue in a timely manner, the work on his vehicle had to be performed prior to the recall announcement. Recall # 14V40000

- Haslett, MI, USA

problem #203

Jun 012005

Impala

  • 20,000 miles
The contact owns a 2002 Chevrolet Impala. While driving 35 mph, the key dislodged from the ignition without cause and the vehicle continued to operate. The failure recurred three times. The vehicle was taken to an independent mechanic, but there was no known diagnosis. The contact received a notice for NHTSA campaign number: 14V400000 (electrical system) and the keys were replaced. The contact stated that the replacement keys were difficult to operate. The vehicle was returned to the dealer, but the contact was not able to provide the details of the diagnosis. The manufacturer was notified of the failure. The approximate failure mileage was 20,000. The VIN was not available.

- Fayetville, NC, USA

problem #202

Jan 142015

Impala

  • 34,600 miles
The car ignition suddenly shut off and the power steering and brakes failed on a steep grade. (the ignition recall had previously been performed on the vehicle, and the key fob had been reworked so it shouldn't have been a ignition issue). The transmission was shifted into neutral and the car restarted (while still coasting down the hill) to regain control, this was repeated numerous times until a safe place to pull off was reached. This grade was extremely steep, the road had switchbacks, cliffs, and no guardrail, it was a miracle no one was injured or killed. This same vehicle had just had a duplicate problem and was repaired at the dealership in July, less that 1000 miles prior to this current event. The dealer in July replaced the mas sensor and the battery as they said the mas was corroded and needed to be replaced. This current event was caused by the map sensor and the main computer according to the dealer.

- Kihei, HI, USA

problem #201

Dec 012014

Impala

  • 184,471 miles
The contact owns a 2002 Chevrolet Impala. While driving 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 184,471.

- Milledgeville, GA, USA

problem #200

Jan 012015

Impala 6-cyl

  • miles
2002 Chevrolet Impala. Consumer states car was totaled in an accident and no longer owns the car. Requests no more recall notices.

- Sheboygan, WI, USA

problem #199

May 302014

Impala

  • 90,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that while driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle by unplugging the computer system and removing and re inserting the key into the ignition. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 14V4000 (electrical system). The failure mileage was 90,000.

- Mcewen , TN, USA

problem #198

Dec 182014

Impala 6-cyl

  • 100,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the VIN was included in NHTSA campaign number: 14V400000 (electrical system) and was repaired. While driving approximately 55 mph, the vehicle stalled without warning and was rear ended by the vehicle in the rear. The contact stated that the instrument cluster on the dash panel also failed after the recall repair, which prevented him from seeing if any warning indicators were illuminated. The contact sustained minor injuries, but did not seek medical attention. A police report was not filed. The vehicle restarted after several attempts. The vehicle was not taken to the dealer or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. Updated 02/24/15 updated 9/12/2017

- Victoria, TX, USA

problem #197

Aug 072014

Impala 6-cyl

  • Automatic transmission
  • miles
2002 Chevrolet Impala. Problems with ignition turning on and off. According to the invoice, the security light illuminated at times. The technician found no communication with the BCM. The BCM was replaced.

- Louisville, KY, USA

problem #196

Dec 152014

Impala

  • 88,764 miles
My mass airflow sensor and alternator is causing my engine to shut off on me on streets and interstates. A accident has not happened yet but im trying to diffuse this situation by getting it fixed. My name is [xxx]. I just bought the car 12/7/14 with 88,624 miles on it. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Stone Mountain, GA, USA

problem #195

Dec 172014

Impala 6-cyl

  • 32,345 miles
The security passlock system is defective.the security light comes on intermittently after the car is started. The car was taken to the dealer for repair in July 2014, the dealer indicated a low battery was the issue, replaced the battery with a new battery(the battery replaced was a year or so old).this did not fix the problem. The security light still comes on and stalls the vehicle. If the light displays and the car ignition is turned off it will not restart for 1/2 hour.

- Kihei, HI, USA

problem #194

Dec 182014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact stated that after starting the vehicle, the key released from the ignition switch without warning. The contact mentioned that the failure occurred after the vehicle was serviced under NHTSA campaign number: 14V400000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Columbus, NE, USA

problem #193

Oct 012014

Impala

  • miles
2002 Chevrolet Impala. Vehicle is having problems with a faulty ignition switch that has a tendency to shut off the engine in the event of having an accident or even hitting a bump in the road. The consumer stated his daughter was driving when she hit a bump in the road and the vehicle stalled. The consumer stated GM's fix was not adequate. The consumer was forced to pay $300 to replace the ignition.

- Bayside, NY, USA

problem #192

Dec 012014

Impala 6-cyl

  • miles
2002 Chevrolet Impala. The key switch broke along with the icm module and the crank and cam shaft censors and the computer.

- Christiansburg, VA, USA

problem #191

Nov 172012

Impala 6-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 2002 Chevrolet Impala. The contact stated that the key failed to turn and prevented the vehicle from starting. The contact mentioned that the vehicle was repaired under NHTSA campaign number: 14V400000 (electrical system). In addition, while driving various speeds, the vehicle would stall. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000. Updated 1/7/15 the consumer stated the vehicle would not start when the key was in the ignition. Updated 03/03/15

- Stillwater , OK, USA

problem #190

Sep 202014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V400000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was made aware of the issue. The contact had not experienced a failure.

- Daytona Beach, FL, USA

problem #189

Oct 272014

Impala 6-cyl

  • 145,220 miles
The GM ignition switch recall repair was performed today, and the key still switches itself off of the "on" position by itself. Also the key can be pulled out of the switch very easily with the engine running. The only thing repaired was the plastic top, which was changed, so that it has to be on its own key ring.

- Lemoyne, PA, USA

problem #188

Oct 172014

Impala

  • 120,000 miles
Turn signals work intermittently. And just in the middle of the way you see that your turn signals do not work and sometimes they work!

- Potsdam, NY, USA

problem #187

Sep 052014

Impala 6-cyl

  • miles
2002 Chevrolet Impala. Consumer writes in regards to recall # 14350. * ld the consumer is seeking reimbursement, for the starter he had replaced.

- Barryville, NY, USA

problem #186

Feb 022014

Impala

  • miles
I have had 1 turn signal switch replaced due to a wire that fried and started smoking causing white smoke to come out near the steering wheel. The high beam head lights were stuck on the on position killing the battery. That was last year. These switches cost about $500 bc they are dealer parts. Now, 10/21/14 I was driving down the road at night and lost my low beam headlights. Mechanics tell me same problem. I need another turn signal switch replaced. I've been driving on only high beams now until I can afford another 500 bucks. To expensive for me to keep replacing.

- Imperial, PA, USA

problem #185

Oct 152014

Impala

  • miles
The contact owns a 2002 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V400000 (electrical system). However, the parts needed were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was not notified of the delay. The contact had not experienced the failure.

- Athens, GA, USA

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