The contact owns 2005 Chevrolet Impala. On May 24, 2010, a routine oil change was being performed on the vehicle the contact noticed that there something wrong with the brakes and was told that they were functioning properly. When the contact attempted to have the vehicle inspected he was told that the brake pads were cracked and had cut into the rotors. The front brake pads were broken into three pieces. The vehicle was repaired. The failure mileage was 27647. Updated 10/26/10. Updated 10/26/10

- Scottsaille, NY, USA

The contact owns a 2005 Chevrolet Impala. The contact stated the transmission, speed odometer and antilock brake is faulty. Contact stated she had to replace the rotor, pads four times and the transmission is jerking. The vehicle was taken to the dealer and contact the was told she has to pay the expenses for these repairs. There are no recalls or warranties on the vehicle. The VIN number is unknown. The failure mileage was 85,000.

- Poughkeepsie, NY, USA

I have a 2005 Chevy Impala, currently with 22,320 miles. At my oil change and tire rotation, (~20,500) I was informed by repair place that they would not perform the tire rotation as I would be needing to replace the tires soon. I asked why they were wearing so fast- I was told, they noticed it on many Impala- premature tire wear between 18,000-25,000 miles. ~ 15 months ago, with only about 13,000 miles, when I had an oil change done I was informed me the engine was leaking oil from the rear of the engine, I should take it to the dealer for repair. The dealer had to replace (under warranty) several seals/gaskets- oil pan, drain plug, oil filter, plus replace the drain plug. The car is sometimes hard to start and have to hold the key in the start position, and/or lightly press the gas pedal to start it. About two weeks ago, I grinded the starter. Sometimes the car will start roughly and immediately stall, or will stall the first few seconds as I am backing out the drive way. Dealer about this they told me I was using cheap gas and to use a better brand, but I always use "brand" gas, I even use fuel injector cleaner dealer later told me I needed to have the fuel injection "flushed" with their system for $199, plus tax and charges, hearing it was not good for the vehicle, I declined. I have also noticed a "clunking/bumping/banging" noise when turning, especially hard turns. My brakes need to be replaced, the front brakes are starting to make a thump when braking, and yesterday when braking hard, I heard a squeal noise, (rear?). fuel gauge sometimes rapidly fluctuates, when driving, and at times when accelerating, (though not concurrent) I hear a "swoosh/gargling" sound. I was accelerating too hard. The fuel gauge will swing as much as a 1/4 tank when driving before recovering to the correct position. Gauge shows low fuel level, low fuel light comes on, I only needed 10-12 gals to fill it (~16 gals).

- North Brunswick, NJ, USA

The contact owns a 2005 Chevrolet Impala. While driving 50 mph, the contact heard a bumping sound when she depressed the brake pedal. She was able to continue driving the vehicle at the time. The dealer resurfaced the rear disc brakes and rotors and removed and installed the front and rear disc pads updated 01/24/08. The current mileage was 16,000 and failure mileage was 14,297. The consumer is requesting to be reimbursed $444.90 the cost of the part to repair the vehicle. Updated 01/24/08

- Sayville, NY, USA

Brakes needed to be replaced with only 14,297 miles claiming it was environmental not worn brakes.

- Sayville, NY, USA