10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
86,786 miles

About These NHTSA Complaints:

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problem #14

Apr 152020

Impala 6-cyl

  • 148,000 miles
My vehicle has had the problems of not giving me correct readings from the gauges when my car was running hot it never displayed any indication that it was which caused engine failure in my car throwing a rod I also have experience and still do when I turn on my signals my bright lights come on as well as sometimes when I open the door the lights do not come on but when I close the door they do my motor mounts on my car are not stable this was part of the problem the first time it shifted now not from wear and tear because I had an inspection done on the vehicle prior to purchasing the vehicle and received a clean bill of immaculate care and health of the vehicle in less than 8 months I have been in nothing but one disaster after the next I'm feeling very unsafe and unsure of this vehicle it seems as if it's moving faster than what is on the speedometer because I have often had to apply the brakes in an emergency fashion just to stop I know this is not normal I can forward the bills of the said repairs so that it was support my claim I do not have them with me at this time but my email is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Corona, CA, USA

problem #13

Jan 222017

Impala 6-cyl

  • 103,000 miles
While driving the traction control light came on as well as the check engine light then reduced power so that I was driving at about 5 miles in traffic. Car then stopped and there was no power at all. I put on my hazard lights and turned the car off waited a few minutes and it started and only check engine light remained on. I was fortunate to be almost at a red light when this happened in midtown manhattan so that there was only blaring horns when I couldn't move the car. My mechanic said I need to bring the car in when the lights are on so that he can read the error messages. The check engine light doesn't give him enough information. I haven't driven since as I'm afraid but will drive locally and bring the car to the mechanic as soon as those lights come on again. It has happened before but not when I could bring it to the mechanic.

- College Point, NY, USA

problem #12

Dec 202015

Impala

  • miles
The Chevrolet Impala I own has had major problems about a month after I bought the car.... the whole electrical area in the front has went haywire on me.... I cannot signal, or turn my bright lights on at any time.... plus, it will not start for me when I need it to, I always have to get a jump from someone, & that even takes between 10-20 minutes.... the place that I bought it from, the repairmen cannot fix it right for me, it is not fair to pay all this money for my car, which will not work right... I have not been able to use my signals for a very long time now, it is very, very frustrating to me.... I have been stranded on the streets, the highway, even at work after my shift, it has even stopped on me while taking my kids to & from school....

- Dayton, OH, USA

problem #11

Nov 242016

Impala

  • 174,000 miles
I was driving the car earlier today in the power steering pump was making noise. So I check it it was empty I filled it up with power steering fouled.come to find out its a leak again. For the third time in that the lights been flickering since I bought the car for two days the check battery system light was on. Then one day it cut off on me in traffic. While driving.then after a while I got a jump but the car didn't stay running on its on after the fifth try it stayed running.I was able to drive home now every other week so. I have to messing with cable cord on the battery to get the car to start. Just so happened today my alternator. Was on fire. The fire department had to cut all the wiring off that was connected to the battery just to stop the fire from burning.

- Cedar Rapids, IA, USA

problem #10

May 082016

Impala

  • 0 miles
Takata recall my windows stop working all together my car some time dont go when I push the gas it will jerk real hard and then some times it takes along time to brake and this been a on going thing but when I called the dealer they gave me a hard time about if there where any recalls about

- Norcross, GA, USA

problem #9

Apr 102016

Impala

  • miles
Ongoing issue with error message relating to "service traction control" "reduced engine power" appeared 4/10/2016. Ongoing history and service related to throttle position and sensor (also serviced) codes P2176; P 2135. 8/1/15 I have addressed through replacing of throttle position and sensor; battery cable (dealership svc dept suggested low voltage related to this issue - retested, issue continues) parts store has suggested "throttle actuator control module P 1516' codes also include P0121, PO2135, P2119 found pmc to be faulty -- "repair and replaced" 12/30/2014; throttle body assembly replaced on April 5, 2014. This has been an ongoing issue for two years. Engine power drops and car will only drive at a low speed < 40mph. This is when the car is in motion. Various attempts to resolve the problem have been unsuccessful. This issue began at apx 140K miles and has reoccurred at 166L, 167K, 180K, 193K. Speeds that it has occurred has been at highway speeds of 60-65mpg to residential 25-35mph. Records have services dates are available; too many to upload all.

- Plattsmouth, NE, USA

problem #8

Apr 192015

Impala 6-cyl

  • 168,000 miles
I was turning off of elberton road onto veribest road & I heard the front tire made a knocking sound about 3 times while turning & continued to drive after the car felt okay, then I felt as if the car dropped or the tire was coming off & the steering wheel locked up, traction control light started to blink & the brakes went out & we crash due to me not having control of the vehicle! me & my 3 kids were badly injured!

- Lexington, GA, USA

problem #7

Aug 012014

Impala 6-cyl

  • 122,000 miles
Service traction control light appeared on the dashboard, reducing power to the engine and lowering driving speed on a busy highway nearly causing an accident. Car jerks and power locks turn off and on. Power to steering and braking also reduced. This is unsafe!

- Milan, OH, USA

problem #6

May 042014

Impala

  • 58,000 miles
I was driving 35mph down my road in my Impala. The engine light came on and a traction control/reduced engine power message came on. The car suddenly slowed to 20mpg and I almost got rear ended. I was told by a mechanic that this is a hugely popular issue with this car and Chevy refuses to fix it. This is dangerous as I almost lost control when this happened.

- Hudson, NH, USA

problem #5

Mar 102014

Impala 6-cyl

  • 165,000 miles
Driving 65 speed limit, traction control light and engine light came on. Traction control alternates with engine power reduced. Slowed vehicle to 40 mph. Other cars dangerously close and blowing horns. Pulled off road, opened hood shut off engine. Found nothing wrong. Restarted everything normal except engine light still on but power is available. This cycle repeats every few days. There are many people with this problem. About time GM sheds some light on the problem.

- La Crosse, VA, USA

problem #4

Nov 292013

Impala

  • 100,000 miles
Engine light came on, "reduced traction control" light came on, power was drastically reduced and then "reduced engine power" light came on. Car has a problem that needs to be addressed, but cutting off power and acceleration while I'm making a turn with oncoming traffic or driving 70+ mph is not a safe way of addressing that problem. I can turn off the car and regain power. Nearly any other way of addressing the code would be infinitely better than killing power while driving. It is not safe.

- North Liberty, IA, USA

problem #3

Jun 062011

Impala 6-cyl

  • 32,000 miles
My traction control, ABS and service brake assist light continue to come on despite the fact that I have had the sensors replaced 3 times now. I will hear a growling noise when I put on the brakes or get a foul smell when I turn on the defrost, also when I get that smell the defrost doesn't work properly then later the ABS, traction control and brake assist light will come on. I have had a Chevy dealer and the dealer I bought the car from check the problem and say its fixed 3 times but the problem continues.

- Milwaukee, WI, USA

problem #2

Sep 082011

Impala 6-cyl

  • 140,000 miles
There is a loud tapping noise when you turn the A/C temp knob or try and change the air flow. The noise sounds like it comes from the passenger airbag area. The noise started when we bought the car on March 16,2010 but it only sound when we would change the air flow button. But today on September 8,2011 it started to make a faster louder tapping in the same place but this time in addition to the air flow bottom now its triggered by the A/C temperature knob. The noise is embarrassing as we as annoying!

- Houston, TX, USA

problem #1

Aug 272008

Impala

  • 5,000 miles
I'm a faithful customer of S&J since childhood and my mother purchased her vehicles there. Up to this point I thought I could trust your service department to do honest work on my 2006 Chevy Impala. Indeed this did not happen! my vehicle has returned about 8 times for same or similar problem. Fernado is a great customer attendant, but he does not work on my car, so what I feel is not directed towards him. Here is a list of chain of events that I have inquired since ownership of my "new-used" Chevy in Feb. 2007. I have a new Chevy Impala. Within a year of ownership, the car has been to the dealer 8 times for major repairs (none due to my own fault)!

- Los Angeles, CA, USA