7.8

pretty bad
Typical Repair Cost:
$200
Average Mileage:
55,400 miles
Total Complaints:
10 complaints

Most common solutions:

  1. paid to have the rotors fixed (4 reports)
  2. not sure (3 reports)
  3. dealer replaced rotors (2 reports)
  4. replaced the rotors and pads myself (1 reports)
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This problem may be covered under warranty. Ask your Chevrolet dealer.

problem #10

Jun 252010

Impala LX 3.5L

  • Automatic transmission
  • 55,000 miles

After I replaced the rotors, they warped again in about 3,000 miles. I am easy on brakes and drive my cars to 200,000 with w/o ever having to replace rotors before on my '87 Plymouth Reliant or Olds Cutlass Sierra. My neighbor also has a 2007 Chevy Impala and has the same problem. She calls her car "Thumper"

- maehlmann, French Camp, MS, US

problem #9

May 112008

Impala LT 3.5L V.6

  • Automatic transmission
  • 12,000 miles

Went to the dealer with the complaint and they told me to down shift to 2nd when slowing down. I drive a truck for a living and was a little pissed on what was said. With 4 wheel disk this should not be an issue, now I have 60,000 miles on the car and it is still a issue. Never went back to the dealer after this issue.

I will replace the rotors when the pads wear down. kind of a bad way to feel of the dealer you buy the car from

- knoffsinger, Twin Lakes, WI, US

problem #8

Oct 172011

Impala

  • Automatic transmission
  • 112,000 miles

This car has been nothing but problems since I bought it, do not buy a Impala!!!!!

- judywi, fort myers, fl, US

problem #7

Sep 212011

Impala LTZ 3.9L

  • Automatic transmission
  • 60,000 miles

It seems like ever since we bought this car we have had problems with the rotors constantly warping. The brake pads have held up nicely. The dealership fixed the rotors when we first got it, now I have replaced all four myself with new brake pads and things were running smoothly. I torqued the wheels properly and everything is great. Now I am getting a slight vibration again. Luckily the rotors have a two year warranty from the auto parts place, but why does this car eat rotors?

- love2woodwork, Christiansburg, VA, US

problem #6

May 012010

Impala LT 3.5L V6

  • Automatic transmission
  • 32,000 miles

I have owned this vehicle for just over 2yrs, I bought is used with around 30,000 miles. At the time of purchase it had a pulsing when applying the brakes. The dealer replaced the rotors saying that they were warped. I have had to replace rotors for the same issue about five times in 2yrs. The problem continues to happen sometimes in just a few thousand miles and has cost me thousands of dollars. The dealer tells me that I brake too hard and that is causing the problem. I have owned several cars in my life and have never had anything like this happen. The car that I owned before this I had for 7yrs and only replaced the rotors once in that time. I filed a complaint with Cheverolet on their web site and never got a response and the dealership is no help in solving this problem. This is a safety issue and I have talked to other Impala owners and it seems to be common with this vehicle, yet Chevy chooses to ignor the complaints.

- jdean68, Brewer, ME, US

problem #5

May 102009

Impala LT 3.5L

  • Automatic transmission
  • 12,000 miles

Breaks chatter going down any hill. Dealer says down shift to 2nd. I drive for a living never hade a problem like this. Love the car but this is bad cheve dosn't care.

- knoffsingerca, Riverside, CA, US

problem #4

Sep 012009

Impala 2LT 3.5L V6

  • Automatic transmission
  • 17,498 miles

Well, The Shake when braking was starting to affect my driving because it was getting pretty violent. The Dealer Turned my rotors to try to straighten them out and they went below spec, so I have 2 brand new rotors on my vehicle, and no more shake when braking.

- impalagrlny, Binghamton, NY, US

problem #3

May 052009

Impala LS 3.5L V6

  • Automatic transmission
  • 10,823 miles

Dealer stated that there were 'hot spots' on the front rotors. sasid that is caused by 'riding the breaks' Came back from VEgas last week end thru the Cajone Pass. One long steep hill. Never have this problem in any other car or van that I have owned and driven over the pall in the last 14 years. Not a happy camper.

- Eric R., Fullerton, CA, US

problem #2

Nov 072008

Impala XLT 3.9L

  • Automatic transmission
  • 223,220 miles

This condition could have had grave results under heavy breaking at high speeds with a wet surface. The car shimmed extremely violent to the point that steering parts could have broke and lost control. This is my wife's car and since she drive it and not me she said it has been going on all of the time and thought it was the road.

I would suggest all owners get on a straight road and brake hard from 65 mph to a stop if there is no shimmy your ok but if you feel the wheel shimmy and car shimmy as well you have a problem and it will only get worse and dangerous. GM really needs to look into this and do a possible upgrade to something more heavy duty, this is a real safety issue and drivers may not know what is going on like my wife.

- George K., Alexander City, AL, US

problem #1

Feb 252008

Impala

  • Automatic transmission
  • 19,000 miles

The car only has 19000 miles and the rotors are warped. When I asked how that can be I was told due to quick or sudden stops. SORRY - I don't do that. I'm not a tailgater so I don't have that problem. Is there something going on with the quality of the rotors?

- Diane L., Myersville, MD, US