definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,533 miles

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« Read the previous 20 complaints

problem #12

May 152010


  • 11,500 miles
The contact owns a 2009 Chevrolet Impala. The contact was driving approximately 60 mph when the steering wheel began to vibrate excessively as he engaged the brakes. In addition, the contact stated that the engine would roar extremely louder than usual. The vehicle was taken to an authorized dealer and the dealer advised the contact that when the rotors were heated, they would become warped as it was a normal occurrence. The dealer took the vehicle for a test drive while the engine was cold and the vehicle performed normally. The contact stated that the failure occurred twice and only hap when driving long distances. The vehicle was not repaired. The failure mileage was 11,500 and the current mileage was 16,900.

- Erie, PA, USA

problem #11

Jun 162010


  • 2,600 miles
In June 2010 I was driving on the interstate 90 West toward denver co. The terrain was steep and winding and due to heavy traffic the pace was fast. The traffic ahead of me began slowing and I began to slow by steady light pressure on the brake pedal. My brakes heated up fast and I found myself without breaks for a short period of time due to the rotors feeling as though they were warped and the front end started vibrating. I down shifted to 3rd. Gear but that was not enough to slow me enough so I downshifted to 2nd and this still was not enough to maintain a downhill speed to keep from having to use the brakes. Finally I shifted to !St gear to maintain the safe speed that I needed. The problem seems to be that the car freewheels so excellent that even on lower grades as experienced in the carolinas in October when we were there the car is almost impossible to gear down so as not to overheat the brakes when trying to maintain posted speeds in mountainous country. I discussed this with solomon Chevrolet in dothan where I get the car serviced and the dealer from whom I purchased the car. They had no suggestions but assured me there was nothing they could do dealership wise to help me. I feel it is a very dangerous situation which does not surface unless you drive in the mountains.

- Dothan, AL, USA

problem #10

Nov 242010


  • 47,000 miles
Driving down a steep hill heading from the California coast back to Arizona, upon braking car started shuttering and shaking badly almost causing me to lose control. Later found out after searching this site and many others that there appears to be a warped rotar problem. After all the complaints on this one item that I have seen online, why is this company not being put to the fire to fix this. My car is now out of warranty so I am going to have to pay out of pocket close to 1K for a fix that might last 20,000 miles? I wonder how many people have lost control or worse their lives because of their new Chevy and didn't even know about this. Oh, by the way your welcome for the money. At least Toyota is fixing their problems!!!

- Tucson, AZ, USA

problem #9

Nov 242010

Impala 6-cyl

  • 33,000 miles
Brake rotor warp on 2009 Impala lt with 30K miles. Car violently shakes between 25mph - 35 mph. Happens when slowing down from speeds 65mph and above. At the dealer now but they are trying to say the cause is driver habit related.

- Howell, NJ, USA

problem #8

Oct 102010


  • 7,000 miles
Driving a rented Chevy Impala with 7,000 miles on the odometer in reno, nv, I was on a moderate downward slope at 65 miles an hour when I used the brakes to slow the car. There was an immediate shaking in the front end and steering wheel, enough to believe that I had a flat in a front tire, or had some other substantial mechanical problem. Releasing the brakes, the shaking stopped. This shaking occurred several more times on the hill as I slowed the car. I immediately returned the car to the rental company and reported the problem. I was told that this commonly occurs with Impala and was due to the poor brakes installed on the car. The shaking was severe enough to, in my opinion, cause drivers to lose control of the car in a situation where they were required to brake and maneuver simultaneously. I won't be renting any more Impala.

- Irvine, CA, USA

problem #7

Aug 132010


  • 12,305 miles
Brakes began pulsating rapidly while going down steep decline. This resulted in extreme difficulty to control car. Car was taken to dealership and rotors were turned down. The car began doing the same thing 2 months later. Dealership said there was nothing they could do and handed me papers stating to just gear car down when driving down mountains. Unfortunately, this doesn't correct the problem.

- South Charleston, WV, USA

problem #6

Aug 152010

Impala 6-cyl

  • 11,000 miles
The contact owns a 2009 Chevy Impala. The contact was driving 20 mph around a curve when the steering wheel began to shake and the front brakes overheated. The vehicle was taken to the dealer for inspection. The dealer refused to inspect the vehicle and referred the contact to the manufacturer. The manufacturer was contacted and advised that they had not received any similar complaints and provided no further assistance. The vehicle was not repaired. The failure mileage was 11,000. Updated 01/06/11 the consumer stated after the brakes cooled down the shaking of the steering wheel did stop. Updated 01/24/11

- Cohasset, MN, USA

problem #5

Sep 092009


  • miles
I purchased a 2009 Chevy Impala from a local dealership on 05/12/10 the car was sold as new 32 mi. On 05/20/10 car was taken back to dealership for driveability problems, a rear sway bar was installed at first oil change I was alerted by service attendant that car had severe rust and corrosion problems on underside of car I had another independent mechanic inspect car, he said brake lines and other parts were so eaten away by corrosion that he considered this to be a safety issue I returned car to dealership for inspection dealership refused to inspect problem, was told car has lots of warranty left and if brake failure occurs they will look at it then I then took car to another independent mechanic and we made video ---dvd--- of underside of car and got a statement from mechanic to verify problem I am taking car to another car dealership in rockingham nc to get another opinion and verify I can furnish you with a copy of dvd and statements from mechanics to verify please let me know where to mail summary--- I thought that I was getting a good car from a reputable manufacture and dealership---what I got was a bucket of rust and corrosion and potential safety concerns to worry about----this is a new car 3611 mi. On odometer now---have you had any other similar complaints on new 2009 Chevy Impala?---rust and corrosion in all on under carriage from bumper to bumper------------------thank you

- Cheraw, SC, USA

problem #4

Jun 282010

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer states extreme vibration, severe steering difficulties and brake unresponsiveness the consumer stated the brakes were frozen in one position. The dealer machined the front rotors and sanded the pads. The engine shut down and the consumer had to drive in 3rd gear.

- Sun City West, AZ, USA

problem #3

Jul 032010


  • 24,430 miles
We were driving through the mountains in our 2009 Chevy Impala when we came upon a steep grade. I applied the brakes to prevent from accelerating too fast downhill. About halfway down the front end of vehicle violently shook as I applied the brakes. The longer I applied them, the worse the vibration. If I were in an emergency braking situation, I know that my stopping distance would be severely affected. Luckily, I wasn't put in that situation this time, but next time I might not be that fortunate. This problem is nothing new for Chevy - I had the exact same problem with a 1995 Chevy cavalier I owned some years ago. It appears Chevy has done nothing to fix the problem on its vehicles. Why did my tax dollars go to this car company"!"

- Chanitlly, VA, USA

problem #2

Mar 192010


  • 8,143 miles
The contact owns a 2009 Chevrolet Impala. The contact stated he had experienced brake failure since the date of purchase. When the brakes were applied, the pedal would pulsate abnormally. The brakes would also make an abnormal noise similar to scraping metal when applied. The dealer replaced the rear rotors and brake pads three times but to no avail. In addition, the contact also stated when the gear shifter was placed in park; the vehicle was able to drift forward and backwards. The vehicle was not diagnosed for the failure and there were no further repairs made to the vehicle. The failure mileage was 8,143 and the current mileage was 17,009.

- Beaver Falls, PA, USA

problem #1

Oct 122009


  • 12,000 miles
Lose control of vehicle on wet roads. Brake rotors needed replacement at 12,000, 22,000 & 33,000 miles. Tires also replaced 3 times because of excessive wear on inside of back tires. Car out of alignment causing rearend to "push" car in wet weather. Dealer can't get car aligned properly. Vehicle sits at dealer because it is unsafe for my family to drive dealer cut rotors 1st time replaced 2nd and cut 3rd time. Each time they replaced the brake pads. At 12,000 dealer replaced tires after complaints that vehicle almost killed our entire family going 35 mph on interstate 80 in rain. GM recalled police Impala for same issue but refuse to recall consumer Impala please help before more innocent people are killed.

- Hurley, NY, USA