10.0

really awful
Crashes / Fires:
7 / 4
Injuries / Deaths:
7 / 0
Average Mileage:
66,039 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #89

Oct 102014

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact received a recall notice for NHTSA campaign number: 14V355000 (electrical system) and stated that the part was unavailable. The manufacturer was not notified of the delay. The contact had not experienced a failure.

- Springfield, VA, USA

problem #88

Oct 102014

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.

- Riverview, MI, USA

problem #87

Oct 022014

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact received a notification for recall NHTSA campaign number: 14V355000 (electrical). However, the parts needed were not available. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.

- Auburndale, FL, USA

problem #86

Sep 112014

Impala

  • 86,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that while driving 60 mph, the vehicle decelerated and stalled. The contact stated that prior to the vehicle stalling all the lights on the instrument panel illuminated and the passenger side air bag light. The vehicle was taken to the dealer. The technician diagnosed that the modules in the communication circuit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.

- Washington, DC, USA

problem #85

Aug 132014

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact received a recall notice for NHTSA campaign number: 14V355000 (electrical system), but the parts were not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

- Veneta , OR, USA

problem #84

Oct 062014

Impala

  • 92,600 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the vehicle was not able to change gears from park to reverse. The vehicle was towed to an authorized dealer who diagnosed that the wires and cable needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,600.

- Macon, GA, USA

problem #83

Oct 072014

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact received a notification for NHTSA campaign number: 14V355000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Franklin Square, NY, USA

problem #82

Sep 062014

Impala

  • 102,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the vehicle stalled several times. The vehicle was taken to an authorized dealer where the ignition switch needed to be replaced but could not be repaired becuase the part was not available to repair the vehicle. The dealer did not provide an estimated timeframe of when the part would become available so the contact was unaware of when the vehicle would be repaired and continued to experience the failure intermittently. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.

- Waco, TX, USA

problem #81

Feb 012014

Impala 6-cyl

  • 98,000 miles
We purchased a used 2009 Chevy Impala around February 2014. Within a week of driving it we started hearing a loud clicking noise anytime we unlocked the doors or cut on the heat but everything seemed to be working fine so we just dealt with noise. I did look online only to find tons of people with the same problem and I also had multiple friends who said nearly every Impala like mine they had been in made that same noise, wow! seriously? but me being the Chevy lover, I just saw it as a minor issue maybe missed in production but not really a safety hazard. Then a couple of months later that seems to have went away but now it takes about 2 minutes to get the ac to switch from defrost to blowing out of the dash vents. You can still hear it on, but it doesn't actually start blowing for about 2 minutes. Still, not a big deal. Then I was driving about 15mph(near a school) when a low oil pressure power off engine light came on and went off quickly, I pulled over and cut the car off and back on, no more issues. A few days later my service air bag light started coming on randomly, hmm, so if that light is on will my air bags deploy if needed? not sure... then I get alarms that someone in the passenger seat was not buckled in, but there was no one in the passenger seat. Then my car starts cutting off randomly while I'm driving. This morning I backed out of my driveway and it just cut off leaving me in the middle of the street for a few minutes with no way for other cars to get around me.... it would have been terrible if I was pulling out and another car sped around the corner. Then there is a recall notice sent to me stating I should remove everything from my key due to ignition failure recall. I saw on cbs you could request a free loaner vehicle until parts came in but the dealer only offered me a rental at 300/wk.wow, thanks GM for caring about our safety.

- Rossville, GA, USA

problem #80

Oct 222013

Impala 6-cyl

  • 90 miles
While driving I keep getting message stating reduce engine power and the car will start sking and lowering speed. There also is electrical problems all the time with a any reason and then they will start working again. I even got pulled over once over this issue.

- Baltimroe, MD, USA

problem #79

Oct 012014

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The dealer stated that the parts should arrive at the end of October. The manufacturer was not notified. The contact had not experienced a failure.

- Waterbury, CT, USA

problem #78

Sep 012014

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer states he is having trouble with the door lock activator. The consumer stated he had to manually lock and unlock the rear doors.

- Rutherfordton, NC, USA

problem #77

Jun 302014

Impala 6-cyl

  • 89,000 miles
The contact owns a 2009 Chevrolet Impala. While attempting to exit the vehicle, the doors failed to unlock automatically after the vehicle was shifted into park and turned off. The contact and the passengers had to manually unlock their doors to exit the vehicle. The failure persisted for three months. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,000. Updated 11/20/14 the consumer stated the repair would cost approximately $300 per door. Updated 5/5/2015

- Shenectady, NY, USA

problem #76

Sep 032014

Impala 6-cyl

  • 58,500 miles
The vehicle started to beep and gauges didn't work then work. The gauges went back and forth. The locks locked and unlocked. I started to drive and didn't know how fast I was going because the speedometer didn't work. The engine seemed to work harder to reach highway speed. When I turned the car off, the stabilitrak light came off but check engine light came on. I took the car to the dealer and they cleared the codes for the check engine light but couldn't find what caused the stabilitrak light to come on. They took the electrical harness off and put electrical grease on to keep moisture out. That didn't solve the problem. I still have the stabilitrak light to come on and gauges not to work. Now, it happens when I am driving. I feel that someday this will happen and have no control of my vehicle because one time I felt the power steering to go but come back right away.

- Potter, WI, USA

problem #75

Sep 262014

Impala

  • 71,000 miles
Service airbag warning light is on for no reason. I see today that there is an electrical short in the 2014 air bag warning system. I think the problem is bigger.

- Postville, IA, USA

problem #74

Sep 262014

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.

- Ellenton, FL, USA

problem #73

Oct 162013

Impala 6-cyl

  • miles
I have gotten the blend door / air door actuator changed about 8 or 9 months ago. Once the unlock button is pressed the ticking noise begins to go, off it may go for 3 minutes or longer but it will eventually stop, I thought it was just my car having an issue but when I did some research I discovered that it's alot of Impala on other Impala as well even by word of mouth people hear the noise and some people have stated that their car use to make the same noise.

- Charlotte, NC, USA

problem #72

Jun 012014

Impala

  • 70,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the vehicle failed to start intermittently. An abnormal noise was also heard when the vehicle was started. The contact stated that NHTSA campaign number: 14V355000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was unavailable and, until the contact received a second letter, the vehicle would not be serviced. The manufacturer was made aware of the delay. The vehicle was not repaired. The failure mileage was 70,000.

- Durham, NC, USA

problem #71

Sep 012014

Impala

  • miles
The contact owns a 2009 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.

- Orland Park, IL, USA

problem #70

Feb 032014

Impala

  • 70,000 miles
The contact owns a 2009 Chevrolet Impala. While driving various speeds, the traction control, check engine, and reduce power warning indicators illuminated. In addition, the vehicle stalled. The battery cable needed to be disconnected and reconnected in order for the vehicle to restart. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Sun City, CA, USA

Read the next 20 complaints »