really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,421 miles

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« Read the previous 20 complaints

problem #15

Jun 272016


  • 87,000 miles
I was driving on the freeway when the traction control light came on and message came across saying service traction control: Then check engine light started flashing rapidly at the same time. Follow by a very loud knocking noise from the engine. Then speed would not accelerate. Turned on flashers and coasted to the shoulder. Vehicle had troubles restarting and would not move. Steering wheel was hard to turn. Tries to die while idling after you get it to start. This is not the first time this has happened - but never on the freeway which was very scary. I went to the dealership who was already aware of the problem and said without a warranty I could not be helped I could pay $700 to fix it though. They could have caused a death with knowledge of this problem and how quickly you lose power I was lucky this time, but this should be a recall situation, unbelievable.

- Las Vegas, NV, USA

problem #14

Jun 082016


  • 80,000 miles
Takata recall - driver vanity lights no longer come on. Service tire monitor system malfunction and clicking noise when ac is turned on. Clicking noise continue even when car is off.

- Slidell, LA, USA

problem #13

May 272016


  • 78,251 miles
2009 Chevrolet Impala. March 2015 key failed to disengage from the ignition switch. The vehicle was taken to the dealer. The technician diagnosed that the shift park fuse needed to be replaced. The vehicle was repaired. This after the recall for ignition switch. Also on May 27, 2016 car stared having loud clicking sound when air vent is set to air from outside or when off. Comes from passenger side dash board. Upon looking this issue up online many have stated a bad actuator being the cause. This definitely appears to be a manufacturer defect. Continues even when car is off since it switches directly back to that setting. Mileage is 78251

- Fargo, ND, USA

problem #12

Jan 012015


  • 93,000 miles
Loud clicking noise. I think it's somethings to deal with the air conditioner when the button is on the blue area. Actuator? the clicking sound would come and go. When I press the key button on my keychain. Pop the trunk and sometimes it just goes off through the the day when the car is off and park.

- Brattleboro, VT, USA

problem #11

Apr 202016


  • 33,500 miles
Only driver door unlocks with a key. Three other doors (driver and two rear doors) do not unlock electrically half of the time. It makes no difference if using controls on door or remote. This of course refers to being stationary. I believe this is a concern because it requires hopping over the front seats to unlock the rear doors, (which have the manual button at the rear of the door) making it even more difficult to reach. This is absolutely unsafe when there are child seats involved, or when a person must be quickly removed for any reason such as health issue, accident or danger. Climbing over the seat may not be an option if sick or injured people are in the front, but not necessarily removable. What if child locks prevent unlocking from the inside, and remote or door controls are the only way to unlock the rear doors? I have discovered that this is a prevalent and expensive to correct problem. My car (even though it is 9 years old) has less than 35,000 miles on it, and is in very fine shape otherwise, but has three doors with this problem. This is a faulty product! the complaints about this in the on-line community tell me this problem deserves being fixed by the manufacturer. It has happened to me at least 30 times, including today, and I have only had the car for a little over a year.

- Pendleton, IN, USA

problem #10

Jan 152016


  • 126,000 miles
First issue occurred was "service traction control" then at the same time "engine power reduced". this occurred off and on for about two weeks. Had the part suggested replaced which was the throttle. Last weekend I was on the highway and the "starting disabled service throttle" message appeared and I lost all power. It was a dangerous situation because I was passing someone at the time in the left lane and then lost all steering, brakes, power, etc... I have researched this and many people with same car around same miles have experienced same issue. Something you may want to look into. I haven't driven my car since this occurred and I am having it towed to the dealer and they will look at it on Tuesday 1/26/16.

- Enfield, NH, USA

problem #9

Jun 102014


  • 30,000 miles
The locks keeps make this clicking sound as I lock or unlock the door. It starts before I open the door. It seems to be worse in the warmer weather and especially when I used the air conditioner or heat.

- Accokeek, MD, USA

problem #8

May 072015


  • 70,000 miles
The first incident was in January. We had some bad weather and I thought it caused the problem. But recently, the car loss power again and would not accelerate. The losing power and the traction light came on.I mentioned this to the dealer when I went for the first recall for the ignition switch. The rep at chevyland in shreveport, la. Was disinterested. I also mentioned that there was a knocking noise in the dash. He advised all the Impala have that but it is not a safety issue. I now received the recall letter stating the very thing I advised the rep of. Now they are saying they may or may not cover it. This is a safety issue. If I am trying to accelerate and can not I could be hit by an 108-wheeler or anything could happen.

- Shreveport, LA, USA

problem #7

Jun 172015


  • 100,000 miles
Reduced engine power, car cuts off while driving. Chevy is aware of defect and refuses to recall

- Bunnell, FL, USA

problem #6

Feb 042014


  • 78,000 miles
While driving approximately 65 mph, the traction control and engine power reduced warning indicators illuminated. After driving a few miles with these indicators on the disabling throttle warning came on and the vehicle stalled. I managed to coast over to the emergency lane and was able to restart the car after approximately 10 minutes. This had occurred on numerous occasions and have not been able to have it successfully repaired.

- Memphis, TN, USA

problem #5

May 112009


  • 4,700 miles
Going down highway go to adjust ac temp. And this loud tap tap tap tap starts sounding off in dash. Scared me caused me to jump and almost lose control of car. Took to Chevrolet dealer they replaced blend door actuator. I have had this replaced five differ. Times under warranty. 2015 81000 miles and it goes out again. I am now use to the sound and it does not scare me like before. I have talked to other Impala owners and thye have the exact same problem. They said it scared them too when it first happened.

- Mesa, AZ, USA

problem #4

Jun 182013

Impala 6-cyl

  • miles
Mine seems to have the same problems as most people. Traction control. Service airbag, reduced engine power lights come on. Car dies while driving once the lights come on. Doors don't unlock unless it's done manually. Messages flash on my readout over and over again. Tells me to check tire pressure on each tire even though the pressure is fine. Detects passenger in passenger seat when there is nothing in the passenger seat. Ridiculous! I am not ever buying another one!!

- New Haven, KY, USA

problem #3

Oct 112013


  • 106,000 miles
I was at a stop sign and the reduced engine power, check traction control lights came on. The code came up I had it checked it is the accelerator pedal position sensor this can be a very dangerous occurrence.NHTSA please look at these complaints it is a 75 dollar part and labor of 4 hours.im paying for part and doing myself I need some reimbursement or payment of this to shop.

- Millington, TN, USA

problem #2

Sep 272011

Impala 6-cyl

  • miles
Traveling at highway speed on 2 lane road, check engine and traction control lights illuminated then vehicle shut down. Lights and radio worked but vehicle would not turn over. After approximately 15 minutes vehicle cranked and started and was drivable. Took to Chevrolet dealer who made repairs by replacing 24 terminals. Verbally told me that there was corrosion on wires on this 2 year old vehicle with barely 60,000 miles. Had this happened on a multilane interstate highway shutting down like this could have been very dangerous.

- Jefferson City, MO, USA

problem #1

May 182009

Impala 6-cyl

  • 9,148 miles
Car was purchased in may of 2009; front tires became severely worn as I added miles to it, as well as the vehicle shaking my entire body while driving it. (my passengers also reported to me that their whole seat area was shaking.) had tires rotated and balanced and shaking continued. Now, I am afraid to drive it at high speeds. Checked with my dealership and they said they have had no notices or recalls on this problem. I need help, and soon.

- Pocatello, ID, USA