10.0

really awful
Crashes / Fires:
26 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
61,145 miles

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« Read the previous 20 complaints

problem #153

Jun 142013

Impala

  • 126,000 miles
The contact owns a 2009 Chevrolet Impala. While driving on the highway, the vehicle experienced reduced engine power and stalled. The check engine warning indicator illuminated. The contact also mentioned that the air bag warning indicator illuminated. The vehicle was towed to an unknown dealer where it was diagnosed that the ignition switch was defective and needed to be replaced. The vehicle was repaired. The contact experienced a similar failure three years ago. The vehicle was taken to mcdermott Chevrolet where it was diagnosed that the failure was attributed to NHTSA campaign number: 14V355000 (electrical system). The vehicle was repaired, but the failure recurred. The contact also took the vehicle to the same dealer because the air bag warning indicator illuminated. The contact believed that the indicator was illuminated due to NHTSA campaign number: 16V507000 (air bags, electrical system). The technician informed the contact that the failure was not due to the recall and refused to pay for the repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

- Hamden, CT, USA

problem #152

Jan 302017

Impala

  • 148,000 miles
When starting, it states service air bag, this will then clear but a few days week or month it comes back on[service air bag] it runs fine and has 148000 miles, I see their was a recall because of wire not connecting well " was this recalled" if so I never received the recall, thank you gerald L kern

- Faribault, MN, USA

problem #151

Feb 082017

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer writes in regards to passenger side air bag warning light malfunction. The consumer stated the passenger air bag was recalled. The driver's side air bag began to experience the same failure but, there was no recall for it. Updated 11/07/2017

- Merrill, MI, USA

problem #150

Mar 202017

Impala

  • 125,000 miles
Approx 2 weeks after having a recall repair completed for passenger presence sensor 36110, my airbag light is on. Now the dealer wants to charge me $250 to clean connectors. How would they get dirty? dlr says they have to remove both fronts seats to do this repair. I never had an airbag light prior to the recall repair.

- St Clair Shores, MI, USA

problem #149

Apr 252015

Impala

  • 72,897 miles
The air bag light for the passenger side came on. I took it to river rest auto on 4/27/2015. They replaced the passenger presence system in the seat which is what the code called out for. The cost was $802.05. GM had recall 36110 for this problem in 08/2016. They are only willing to pay $115.96. I think they owe me the total amount. I have called them numerous times and have got no where. My case number is 8-2766201672. The car was moving when the air bag light came on. Another light also told us the passenger air bag was not working so we had it fixed right away.

- Mukwonago, WI, USA

problem #148

Sep 272016

Impala

  • 143,000 miles
The airbag light comes on intermittently. Was in a collision and the airbag did not deploy. The car was repaired but airbag light still comes on. Also the horn does not work when I press on the steering wheel. The cruise control does not work either. The lights on the cruise control buttons do not light up.

- Weslaco, TX, USA

problem #147

Dec 012015

Impala

  • 89,000 miles
The contact owns a 2009 Chevrolet Impala. While driving approximately 45 mph, the contact's vehicle crashed into a deer and sustained significant front end damage. The air bags failed to deploy. A police report was filed. The driver sustained a neck injury. In addition, while driving various speeds, the traction control sensor illuminated prior to the stalling. The failure occurred on multiple occasions. The cause of the failure was not diagnosed. The vehicle was towed and not repaired. The failure mileage was 89,000.

- Ruffin, SC, USA

problem #146

Nov 012016

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer requests reimbursement for front passenger seat frame recall notice repairs. The consumer received a recall notice three days after paying a $99 service charge. The dealer informed the consumer, the $99 was not part of the recall.

- Bowdoinham, ME, USA

problem #145

Jan 012016

Impala 6-cyl

  • 150,000 miles
Air bag light appears sometimes and then goes away. Have been told by mechanic that it may be a wiring problem in he steering wheel. The warning light comes and goes. No one thing that makes it come on. Could be driving vehicle and it will come on. Sometimes it will come on at start up. Then it will go away for a week or two. Sometimes it will stay on for a week or two.

- Flint, MI, USA

problem #144

Oct 042016

Impala

  • miles
Takata recall. The contact owns a 2009 Chevrolet Impala. The contact received notification of NHTSA campaign number: 16V507000 (air bags, electrical system). The vehicle was repaired, but afterwards, the air bag indicator remained illuminated. The vehicle was taken back to the dealer, but was not repaired. The failure mileage was unknown. Parts distribution disconnect.

- Villa Park, IL, USA

problem #143

Sep 232016

Impala

  • 159,000 miles
This problem includes more items than your form allows me to check. It stated out about 7 months ago when you would be driving down the road and the service stable tract and service traction control light would come on causing the engine power to be reduced which is an annoence but is also a safety issue is you are passing someone on a two lane road when it happens and you can not complete the pass due to reduced power. If you pulled off to the side of the road and shut the car off the service lights would go away and may not come on again for weeks. This problem went away after a couple of months and then the car started a new one with a no crank, no start problem which when this would happen you would get up to three warning lights, (service table trac, service traction control, and service air bags) with time the no crank, no start problem kept coming and going and the only light that came on when it wouldn't crank or start was the service air bag light. If you kept trying to start it after 3 to 30 times it would start and run fine and may not act up again for 1 day or even up to a week. A couple of weeks ago I had my wife switch cars with me as this was the car she drove to work daily and I didn't want her to get stranded. I am so glad I did that as the very first day I drove it to work on my way home while driving down the highway the car shut off for no reason and the service air bag light came on, I lost my power steering and power brakes and again I could have been in very big trouble if this would have happened when I was trying to pass another car and I don't think the air bags will deploy with the service air bag light on. I reported the to Chevrolet and they told me trying to fix it would be at my cost since it is out of warranty. The local dealer and found that they have been trying for 3 days to find a no crank, no start on a corvet with no luck.

- St. Marys, OH, USA

problem #142

Sep 282016

Impala

  • 100,200 miles
My car went into the shop on 9/20/2016 for the airbag recall. A little over a week later and the "service airbag" light is still coming on and off. The recall did nothing to fix the problem. Reading up I am not the only one who is still having issue. Please issue a recall that will fully solve this problem instead of just a week long bandaid

- Ishpeming, MI, USA

problem #141

Sep 302016

Impala

  • 99,000 miles
The contact owns a 2009 Chevrolet Impala. After the vehicle was serviced per NHTSA campaign number: 16V507000 (air bags, electrical system), the air bag warning indicator illuminated continuously. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,000.

- Ilion, NY, USA

problem #140

Jan 012016

Impala

  • 114,000 miles
The contact owns a 2009 Chevrolet Impala. When the passenger seat was moved, the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was remedied per NHTSA campaign number: 16V507000 (air bags, electrical system); however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

- Cincinnati, OH, USA

problem #139

Sep 012016

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer writes in regards to vehicle airbag warning light illuminates after dealership repaired front passenger seat frame recall notice.

- Flanders, NJ, USA

problem #138

Aug 242016

Impala

  • 70,912 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning indicator illuminated. The vehicle was previously repaired per NHTSA campaign number: 16V507000 (air bags, electrical system); however, the vehicle experienced the failure referenced in the recall. The manufacturer was notified of the failure, but offered no assistance to repair the vehicle. The approximate failure mileage was 70,912.

- Byron, NY, USA

problem #137

Jun 012016

Impala

  • 110,000 miles
Takata recall - not sure if this is the type in my car but the air bag on the passenger side has failed. I constantly have a service air bag light that comes on and off. I have researched and this seems to have happened in several of this year and model, even some recalls but not yet to my VIN

- Wetumpka, AL, USA

problem #136

Jul 012016

Impala

  • miles
Takata recall. The contact owns a 2009 Chevrolet Impala. The contact stated that the service air bag warning indicator illuminated. The contact later received notification of an unknown manufacturer recall for the air bags. The dealer repaired the vehicle; however, days later, the air bag warning indicator illuminated again. The vehicle was taken back to the dealer twice, but they could not replicate the failure. The vehicle was taken back again with the service air bag warning indicator still lit. The dealer indicated that the wire harness was faulty and needed to be replaced under the front passenger side seat. The manufacturer was not notified. The failure mileage was not available.

- South Weymouth, MA, USA

problem #135

Sep 102016

Impala

  • 78,782 miles
We brought vehicle in for recall for wiring harness repair back in August because airbag light was on. Dealership wrapped the wires. 3 weeks later airbag light was on again. Brought back to dealership and they told us wires were damaged and wiring connector need to be replaced which was not part of recall. Paid $329. When I read recall online, it clearly states the wires should be inspected before applying the tape and if not wiring should be replaced for no charge. I filed complaint with GM and they contacted dealership who still says wires are not part of recall. Advised word for word of recall and no have to go to dealership with paperwork. My child is driving this car and was told by the dealership this is not a safety issue and we could have left it as is. Really?

- Rochdale, MA, USA

problem #134

Dec 282009

Impala

  • 1,000 miles
We have owned this car since it was new and the airbag light never stay off after so many repairs we see no hope of it being repair. Chevrolet is doing another cover up just like the ignition switch. We have spent over 700 on repairs only to still have the airbag light on.

- Blissfield, MI, USA

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