10.0

really awful
Crashes / Fires:
26 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
61,637 miles

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« Read the previous 20 complaints

problem #37

Jul 242014

Impala 6-cyl

  • 160,175 miles
Air bag alarm light turned on and was alarming for more than one week, electrical connector issues were diagnosed by the dealership, dealership identified fretting failures. Chevrolet dealership acknowledged that my vehicle is a target for ignition switch update however they informed me that no resolution to the ignition switch for my vehicle would be honored for my car. Neither was there any further explanation for resolution nor was there any recommended safe resolution for me to execute.

- Dighton, MA, USA

problem #36

May 152014

Impala

  • 45,698 miles
Check airbag warning came on. The right front seat belt tensioner kit was installed. Checked codes had code B001B. Replacement at the cost of $270.97.

- Janesville, WI, USA

problem #35

May 022014

Impala

  • 20,032 miles
Air bag light came on in May 2, 2014, and an email was received by the owner (me) that they should have a oil change- they did that and at the same time they told the person in the autonations garage that the air bag light comes on and they came back with a check up and said it was the sensor for the air bag rubbing on the seat belt and ruined it. Causing possible injuries to person/persons in the moving vehicle if an accident ever occurred. This was then taken care of by autonations garage with "[xxx] asm" & the tech was "[xxx]" ! amount for replacement $445.07 vehicle had just run out of warranty! oil change along with tire alignment and other check ups that day came to $ $735.63. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mesa, AZ, USA

problem #34

Jan 022012

Impala 6-cyl

  • 50,000 miles
At about 50000 miles the rear door actuator began to work intermittently. Within months it did not work at all. The dealer said it was expensive to fix. At about 66000 miles the service air bag warning light began to come on intermittently. At 68000 miles I took it to the dealer who diagnosed the problem as an actuator. I replaced it at a cost of $400. He said I could replace the rear door actuator for another $400 which I elected not to do. When I saw a news article about an elderly, disabled man trapped in his Chevrolet Impala because of a defective door lock actuator, I realized that this might be a frequent problem to be addressed.

- Des Moines, IA, USA

problem #33

Mar 032011

Impala 6-cyl

  • 30,000 miles
Airbag light remains on -will go out and then reappear. Never know when it will go out. Remains on most of the time regardless of conditions. Senior and cannot afford a major repair bill, auto company's should be liable for repairs of federal mandated safety equipment. Our government has failed us again. Car has never been damaged or abused. Now has 67000 miles. If a accident occurs, will the airbags I paid for work? if not, contact my lawyer!

- Red Bank , TN, USA

problem #32

Jun 292014

Impala

  • miles
The vehicle is displaying "service air bag" with a picture on the dash board. I drove it to work today and it's still displaying the same thing. Can anyone tell me why and is this part of GM recall.I'm scared that if something happen while I'm driving or have my kids in the vehicle will this protect us or hurt us.

- Crowley, TX, USA

problem #31

Jan 302010

Impala 6-cyl

  • 2,000 miles
2009 Chevy Impala 2lt the air bag warning light has illuminated on numerous occasions since buying the car new in January 2010. Currently the light has been on for 2 weeks straight with yet another dealer visit scheduled. This warning light when illuminated renders the rest of the electronic display useless since the "service airbag" display never goes off. The dealer service department has failed to fix the problem satisfactorily for the past 4 years despite the multiple times we have had it in for the air bag warning light issue. The problem always returns and the light will stay on from several minutes to weeks. Some of the explanations for returning the car to us without correcting the problem have been downright ridiculous. We have great concern about the safety of driving a vehicle with an ongoing airbag warning light issue. The vehicle only has 31,000 miles on it and has never been in an accident.

- Livonia, MI, USA

problem #30

Apr 172014

Impala 6-cyl

  • miles
The vehicle displays a "service air bag" label and also a icon associated with the written warning. My 2009 Chevrolet Impala lt is not included in the recall, according to the my VIN number. Can you explain why this vehicle is displaying service air bag. This vehicle has not been in any accidents. I have never had a car display such a warning. I am very afraid to drive this vehicle.

- Mansfield, OH, USA

problem #29

May 282014

Impala 6-cyl

  • 144,171 miles
We own the car listed above and have for over two years. We bought it at a dealership in East Tennessee. The car was previously used as a rent a car for enterprise. Not even a year after we bought the vehicle we had to replace the transmission. The biggest problem is the fact I have drove this car and all issues stated for a recall we have had a problem with. The most recent is the vehicle shutting off while driving it on highways. It's is saying service engine light mad than will say service traction control, than it will shutoff I been going 70 down an interstate and it shutoff mad about kill us. We had the vehicle checked and the accelerator pedal sensor or something like that is the problem by what technician say. I am just now starting to research the issues we have and found numerous recalls on this vehicle in which we have the problems listed above and more. Mainly the airbag steering control arm and vehicle just shutting off. I guess the best way to sum it up is they sold us a lemon perhaps but after looking at the recall list our vehicle meets the requirements for sure. Too many problems for a new vehicle. Just looking to take care of the problem before the car injures us or someone else on the highways. Hope this doesn't take long to get resolved because deaths could occur. Thanks for your time hope to speak with someone soon before it's too late. I mean I thought something major was wrong but the automd website really assured what we been thinking. Thanks for your time.

- Wartburg, TN, USA

problem #28

Feb 032014

Impala

  • 92,000 miles
I have owned the car since 9/2013. Shortly after purchasing the airbag sensor light started illuminating on and off. I took it back to the dealer and it was serviced. Shortly after that it came on again. Then back in February the car started making a very annoying and embarrassing clicking sound that comes from the ac/heating unit. I was told that it was common in the Impala and that it is the actuator. It has gotten so bad that it clicks even when the car is not running and is locked. I know at least 7 people here locally that has the same problems as listed above with the same year and model car. Please take a survey or do something because this is definitely a manufacturing issue.

- Phenix City, AL, USA

problem #27

Mar 012014

Impala 6-cyl

  • Automatic transmission
  • 31,000 miles
The contact owns a 2009 Chevrolet Impala. The contact started the vehicle and the air bag warning light illuminated. Additionaly, the service air bag soon warning message illuminated. The failure recurred multiple times. The manufacturer was notified, but did not offer a remedy. The failure mileage was 31,000...updated 08/11/14 updated 08/19/2014

- Highland, MI, USA

problem #26

Oct 132011

Impala

  • 70,628 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning light illuminated and that there was an abnormal sound coming from the front passenger side of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,628 and the current mileage was 74,378.

- Commerce, CA, USA

problem #25

May 182012

Impala 8-cyl

  • 27,000 miles
I was knocked unconscious and have no recollection until gaining awareness in the hospital. The wreck happened in robinson township, pa and I was driving home. The airbag did not deploy as it should have. Thankfully, I was wearing my invisalign, which significantly minimized the sharpness of my teeth or else I would have lost half my tongue. It was still severely damaged and you can see the scar. A mri showed the concussion. I had to spend $6,000 on my car to be fixed. It took me almost a month to be able to walk on conrete due to the damage to my body. I have been through physical therapies and still have neck and nerve damage.

- Bethel Park, PA, USA

problem #24

Mar 272014

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer writes in regards to the seat belt recall notice. The consumer stated the warning light for the readiness air bag for the driver seat belt as well as the air bag light illuminated. The dealer informed the consumer, only the anchor was apart of the recall, and it would cost$400 to replace the sensor.

- Canton, GA, USA

problem #23

Apr 142014

Impala

  • 41,253 miles
TL-the contact owns a 2009 Chevrolet Impala. The contact stated that the passenger air bag light illuminated that the air bag was off when a passenger was in the front seat. The vehicle was taken to the dealer who indicated that the air bag control module needed to be replaced to repair the vehicle. The vehicle has not been repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 41,253.

- Saint Peters, MO, USA

problem #22

Apr 232014

Impala 6-cyl

  • 46,000 miles
When I make a right or left turn my service airbag light comes on.. when I get in the car to start it up its a loud tapping noise.

- Hattiesburg, MS, USA

problem #21

Nov 012013

Impala

  • 60,000 miles
Air bag warning light on. Dealer says the seat belt needs to be replaced due to a bad sensor in it. I was told they see this problem a lot on this model. I have also been told the bags won't deploy in an accident unless this is fixed. I simply cannot afford it and the car is out of warranty.

- Jacksonville, FL, USA

problem #20

Feb 122014

Impala 6-cyl

  • 135,000 miles
Air bag light appears on dash. Told it was a weight sensor in passenger seat. Very expensive to fix. Also have another Chevy same thing is happening.

- Miller Place, NY, USA

problem #19

Oct 122013

Impala 6-cyl

  • 62,963 miles
I have had numerous problems with my 2009 Impala. From the very beginning with only 100+ miles on it and the problems continue today. The dash will say reduced engine power and as I was going down the road at 55 miles an hour my car just shut off. I was able to get it to the side of the road and just sat there wondering what was going on. It wouldn't do anything, it was just completely off. I was about to call for aaa and tried one more time and it started. This happened again in November of 2013 as well and I was going 45 on a country rd. Again I was able to pull to the side and sat there and waited again. When this happens the car will do nothing. I have problems with my traction control, making a strange grinding type noise and bogs the car down from moving when I am trying to accelerate from a stop or trying to turn either left or right. I have had problems with my air bag lights coming on and telling me to service my air bags. It comes on and goes off and comes on and goes off. The dash light will come on and tell me to shut engine off now for low oil pressure, this has happened for 4 years, the car is 5 years old. This car was never a good car from the very day it came off the lot.

- New Castle, PA, USA

problem #18

Feb 092014

Impala 6-cyl

  • 72,370 miles
Stopped at the top of a snow covered hill. Put the transmission in 2nd gear and proceeded down the hill. The vehicle got up to about 15 mph then lost all power; engine quit, no brakes, and the steering wheel locked in place. Because the brakes were not working the vehicle gained significant speed going downhill. Not being able to steer the vehicle because the steering wheel was locked it went off the road and hit a tree. Upon impact the air bags did not deploy. As a result the driver and passenger were seriously injured. The consumer stated after owning the vehicle for a few months, the vehicle began to loose power and several messages appeared on the dashboard. All the power shut off and the consumer had to aaa to have the vehicle towed to where she purchased it. An inspection revealed the throttle body needed to be replaced. Updated 07/10/14

- North East., PA, USA

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