really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
54,691 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Chevrolet Impala:

Unsubscribe any time. We don't sell/share your email.

problem #17

Oct 022018


  • 91,000 miles
Cleaned interior of ca while sitting still in driveway. Service seat belt warning appeared in information center display. Had the code read at mechanic. Seat belt pretensioner was found to be the issue.

- Grand Blanc, MI, USA

problem #16

Jun 152017


  • 65,000 miles
Car running down road dash instruments go out, warning lights flicker off and on. All may come back on and then go out again, pulling passenger seat belt seems to affect this

- Henderson, MP, USA

problem #15

Mar 242016


  • 190,700 miles
The contact owns a 2009 Chevrolet Impala. While driving at low speeds, the front driver's side seat belt detached from the base connected to the seat. The contact observed that the seat belt pretensioner detached. The vehicle was taken to a dealer where it was confirmed that the front passenger side seat belt pretensioner failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 190,700.

- Saint Johns, MI, USA

problem #14

Jun 012015


  • 88,949 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the seat belt warning indicator was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 88,949.

- Saint Louis , MO, USA

problem #13

Oct 172014


  • miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the key was difficult to turn over into the on position. The contact received a notification for recall NHTSA campaign number: 14V355000 (electrical system) and NHTSA campaign number: 10V480000 (seat belts); however, the parts needed were not available. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The failure mileage was unknown.

- Champaign, IL, USA

problem #12

Sep 262014


  • 71,000 miles
Service airbag warning light is on for no reason. I see today that there is an electrical short in the 2014 air bag warning system. I think the problem is bigger.

- Postville, IA, USA

problem #11

Aug 062013

Impala 6-cyl

  • 56,000 miles
During normal conditions warning lights flash "service traction control" along with ABS light. There is a grinding noise in the front left side wheel. Also seat belts light flash. Already replaced accelerator pedal sensor.

- Brawley, CA, USA

problem #10

May 022014


  • 20,032 miles
Air bag light came on in May 2, 2014, and an email was received by the owner (me) that they should have a oil change- they did that and at the same time they told the person in the autonations garage that the air bag light comes on and they came back with a check up and said it was the sensor for the air bag rubbing on the seat belt and ruined it. Causing possible injuries to person/persons in the moving vehicle if an accident ever occurred. This was then taken care of by autonations garage with "[xxx] asm" & the tech was "[xxx]" ! amount for replacement $445.07 vehicle had just run out of warranty! oil change along with tire alignment and other check ups that day came to $ $735.63. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mesa, AZ, USA

problem #9

May 282014

Impala 6-cyl

  • 144,171 miles
We own the car listed above and have for over two years. We bought it at a dealership in East Tennessee. The car was previously used as a rent a car for enterprise. Not even a year after we bought the vehicle we had to replace the transmission. The biggest problem is the fact I have drove this car and all issues stated for a recall we have had a problem with. The most recent is the vehicle shutting off while driving it on highways. It's is saying service engine light mad than will say service traction control, than it will shutoff I been going 70 down an interstate and it shutoff mad about kill us. We had the vehicle checked and the accelerator pedal sensor or something like that is the problem by what technician say. I am just now starting to research the issues we have and found numerous recalls on this vehicle in which we have the problems listed above and more. Mainly the airbag steering control arm and vehicle just shutting off. I guess the best way to sum it up is they sold us a lemon perhaps but after looking at the recall list our vehicle meets the requirements for sure. Too many problems for a new vehicle. Just looking to take care of the problem before the car injures us or someone else on the highways. Hope this doesn't take long to get resolved because deaths could occur. Thanks for your time hope to speak with someone soon before it's too late. I mean I thought something major was wrong but the automd website really assured what we been thinking. Thanks for your time.

- Wartburg, TN, USA

problem #8

May 182012

Impala 8-cyl

  • 27,000 miles
I was knocked unconscious and have no recollection until gaining awareness in the hospital. The wreck happened in robinson township, pa and I was driving home. The airbag did not deploy as it should have. Thankfully, I was wearing my invisalign, which significantly minimized the sharpness of my teeth or else I would have lost half my tongue. It was still severely damaged and you can see the scar. A mri showed the concussion. I had to spend $6,000 on my car to be fixed. It took me almost a month to be able to walk on conrete due to the damage to my body. I have been through physical therapies and still have neck and nerve damage.

- Bethel Park, PA, USA

problem #7

Mar 272014

Impala 6-cyl

  • miles
2009 Chevrolet Impala. Consumer writes in regards to the seat belt recall notice. The consumer stated the warning light for the readiness air bag for the driver seat belt as well as the air bag light illuminated. The dealer informed the consumer, only the anchor was apart of the recall, and it would cost$400 to replace the sensor.

- Canton, GA, USA

problem #6

Jan 012009


  • 40,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated that the air bag warning light remained illuminated. The vehicle was taken to the dealer where a diagnostic was performed, which located the failure as the air bag sensor needing to be recalibrated. The manufacturer was made aware of the failure. The contact also stated that the driver's side seat belt buckle failed to secure into the belt clip. The vehicle was not repaired. The failure mileage was 40,000 and the current mileage was 117,000.

- Tampa , FL, USA

problem #5

Jul 102013

Impala 6-cyl

  • 37,000 miles
The airbag needs servicing light comes on as soon as I start the engine and the seatbelt light for the passenger seat goes on even if there is noone in the seat and it stays on when there is a passenger. The car was never in an accident or any kind of collision. This is just going to be another unnecessary expense.

- Henderson, CO, USA

problem #4

Nov 072011

Impala 6-cyl

  • 6,900 miles
I was driving to work on the freeway then I noticed that my car's RPM started bouncing up and down from two and a half to two and back and forth and then my check engine light turns on and says engine power is reduced and as well as the service traction light turns on. I see that I have to press on the gas pedal a lot more further down for my car to stay at 60 mph and after 2 minutes of this my car's RPM drops to 0. my car turns off with the car reading starter disabled and service throttle. I had to pull to the shoulder. This incident had made me late for work and this incident happens a lot now. This can happen from once every two or three weeks to twice a week. Just recently my car's seat belts will become undone without anyone clicking the button for it to release. Also recently my service airbags light has came on.

- Fort Worth, TX, USA

problem #3

Oct 232010


  • 40,000 miles
The contact owned a 2009 Chevrolet Impala. The contact stated that the vehicle was involved in a crash and the front driver's seat failed to retain the driver. The vehicle was destroyed. The contact received the recall associated with NHTSA campaign id number 10V480000 (seat belts:front:anchorage) after the failure occurred. The contact suffered injuries to the head during the crash. The failure and current mileages were 40,000.

- Warrior , AL, USA

problem #2

Oct 142011

Impala 6-cyl

  • 40,000 miles
The air bag light illuminated. We took the vehicle to GMC -Buick dealer who said there was a problem with seatbelt anchor assembly and has had a recall. They said the car had been in for the recall id # 89931 and had been checked. We did not own the vehicle at that time. We bought the vehicle on 8/ 31/11 from a different dealership. We had owned the vehicle only 6 weeks when the problem arose. We don't know if problem was ever solved or if the trouble was just cleared. The light was off when we left the dealership this time. We believe if problem was properly repaired on the recall there would not be a problem at this time. This dealer (young- Buick GMC) of owosso, mi said the cost of the repair is $190.79. We don't think that we should have to pay for this repair because it was a recall and the problem still exist. Evidently the problem still exists it must of not been fixed properly.

- Corunna, MI, USA

problem #1

Apr 302009


  • 12,000 miles
The contact rented a 2009 Chevrolet Impala. While driving approximately 45 mph another vehicle crashed into her and none of the air bags deployed. The seat belts also did not securely hold any of the passengers. The police appeared on the scene and 4 major injuries were reported. All 4 passengers were taken to the hospital to have their injuries treated. The vehicle was destroyed and towed to an independent repair shop. She was not sure if the vehicle was ever examined for the cause of failure. The failure and current mileages were 12,000.

- Madisonville, KY, USA