10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 53,624 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was driving down a hill on kalamazoost in lansing mich. My power steering and power brakes stopped working. I pulled on the steering wheel to turn the car into a hedge of bushed on the side of the road. It stopped before I hit them.
- Warren, MI, USA
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving 25 mph, there was an abnormal noise coming from the brakes, which failed to respond. The contact also stated there was a abnormal odor. The failure occurred on numerous occasions. The vehicle was taken to the dealer where it was repaired but the repairs were unknown. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
- Osceola Mills, PA, USA
The contact owns a 2012 Chevrolet Impala. The contact stated that while driving 55 mph, he applied the brakes the vehicle shook vigorously. The vehicle was taken to the dealer, who diagnosed that the caliper failed and the technician replaced the caliper on the rear drivers brake. The manufacturer was made aware of the failure. The approximate failure mileage was 44,073. Updated 09/02/14 updated 09/23/15
- Clatskanie, OR, USA
On June 28,2014 while driving down houston tx beltway. I was involved in an accident where my car hit a cement guard rail and brakes fail as well as no airbags deployed.
- Houston , TX, USA
While driving my car highway speed was 65mph, at that rate of speed my vehicle was picking up speed and when I went to press on my brakes, it was if I was driving on ice and my car was skidding. Two days later I stopped for gas and my car wouldn't start, after my 3rd attempt, it stuttered hard time turning over. Once it did I turned it off but the car was still running. I did this several times. Very scared to drive my car back home because I'm out of town. My lights says I have low right tire pressure but I don't, it's back left tire for some odd reason.
- Eastpointe, MI, USA
I was driving and after making a left turn, my service traction control, service brake assist, and ABS light all popped on. It went on and off for many days as I would stop and then re-start the car. I finally took it to a Chevy dealership and was told they tested the front ABS connector and adjusted the timing. Lights and codes went off for about two weeks then popped back on upon making a left turn. In addition to the lights and codes, the car now make a loud grinding noise and the car stalls. I have been at a light in the middle of making a turn when the car will stall and not let me take off- the traction control symbol will come on and I will be stuck trying to accelerate. This is very dangerous as I have almost been hit from behind a few times due to not being able to accelerate in a timely fashion. I have gone on Chevy Impala forums looking for other drivers who may have experienced this are there are a good number of them. It seems to be an electrical problem.
- Hobart, IN, USA
The contact owns a 2012 Chevrolet Impala. The contact stated that the brake pedal had to be applied more than once in order to stop the vehicle. The brake pedal could also be abnormally depressed to the floorboard. The vehicle was taken to the dealer where the brakes were bled however, the failure was not corrected. The contact also stated that the air conditioning unit would exhibit a loud noise. The pulley and belt tensioner was replaced in an attempt to correct the air conditioning failure but to no avail. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 4,500 and the current mileage was 12,746.
- Eluess , TX, USA
Same incident twice. I am driving either at low speeds (5 to 10 mph) or at 30 mph. The light service stabilitrak and brakes comes on. After I turn off the car, the warning lights and the message go off. I took car to dealership but they said they could not help because the warning message is off. I have seen messages across the internet posts that other Impala (2012) are doing the same thing.
- Columbia, SC, USA
Brakes have what I feel is excessive amount of fade especially after just a few stops seems to occur more at speeds over 50 mph.
- Stewartstown, PA, USA
When stopped at a red light the peddle would slowly drift towards floor. The car began to roll as if the brakes were releasing. I applied more pressure to the pedal halting the vehicle. I took the car to a dealership and was told it was due to the location of the master cylinder and GM was aware of it. My concern is that this may cause loss of brakeing when in motion.
- Mount Holly, NC, USA
- Los Angeles, CA, USA