10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
45,771 miles

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« Read the previous 20 complaints

problem #62

May 012020

Impala 6-cyl

  • 57,804 miles
Noticed a smell of mold in the trunk. Noted water in the spare tire area and mold. Took to the dealer and found the rear taillight seals leaking. Noticed there is tsb G-191495 and NHTSA 10092869 regarding the issue. Its costing over $400 to fix and that does not include drying out the carpets etc. The moisture extended up into the passenger compartment up to the front floor wells.

- Conshohocken, PA, USA

problem #61

Mar 272020

Impala

  • 99,600 miles
Water leaking into truck mold is growing I know there's been a lot of cases this problem need to get fixed my car smells really bad like mold this is a health issue.

- Kansas City, KS, USA

problem #60

Mar 122020

Impala

  • miles
To brake my steering wheel turns to the right. I found mold in my trunk

- Spartanburg, SC, USA

problem #59

Feb 282020

Impala

  • 92,000 miles
Side sensor fuse was blown and with message on vehicle display. Replaced with the correct type of fuse. Went into house and 15 minutes later could smell smoke. Went to garage and saw smoke coming from the vehicle bumper area, no fire was present.

- Mount Horeb, WI, USA

problem #58

Feb 242020

Impala

  • 110,000 miles
Hello, I have a general question about vehicle safety as it relates to automobile recalls/safety bulletins for Chevrolet. I own a Chevrolet vehicle and have found out that there are 2 issues with my car, one of them directly related to airbags and them deploying correctly. Chevrolet has only issued a safety bulletin, and has set ridiculous limits to what they are required to cover. I want to know how the dot has not required them to issue a recall to fix the issue on their cost. With this being related to safety I would have thought this was a very important matter. I would be happy to speak further on this. Feel free to email me back, and if someone would be willing to speak on that as well. Thanks

- Fredonia, WI, USA

problem #57

Feb 122020

Impala

  • miles
Service stilbilitrak... my car would not accelerate or shift gears right

- Lansdowne, PA, USA

problem #56

Oct 152019

Impala

  • 48,000 miles
The check engine light in the vehicle came on and the vehicle began to lose power and then regain power while accelerating and also while still in motion even while not currently accelerating. The problem was diagnosed by the Chevy dealership and it was determined that a rocker arm needed to be replaced. The part (#12633613) is not available and there is no estimated time per GM when it will be available again. My vehicle has not been safe to drive and sitting at the dealership since October 15th 2019, it is currently January 8th 2020. This part is an issue for all 2014 and 2015 Impala and Malibu vehicles with the engine type in the 2014 Impala ls. The dealership has referred to the GM part as being defective yet GM has not issued a recall. GM refuses to provide any information regarding the part and will not even confirm if it will ever be produced again. This issue is effecting thousands of vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM needs to issue a recall or manufacture more of the part if it is simply a production issue (which they will not confirm or deny).

- Indianapolis, IN, USA

problem #55

Oct 202019

Impala

  • miles
Water leak forming mold throughout car. Dealer refused to check vehicle. Health hazard. Various complaints of the same issue on make of car. Standing water in trunk.

- Reedsport, OR, USA

problem #54

Oct 212018

Impala

  • miles
My car won't work at all half of the time. Mostly all electricity stops in the vehicle. The battery is 2 years old. Sometimes electric will work and still won't start. I have been told there's some kind of electrical problem in my car and that there is a recall on that but for whatever reason it says that it's not for my VIN number. I think my electrical has a problem it's been going on for well over a year now and I have to jump my car a lot.

- Bloomington, IL, USA

problem #53

Nov 132019

Impala

  • 65,000 miles
While opening the sunroof the sunshade dislodged from slider causing the copper metal retractable piece to snap loudly and hit me in the head aside from scaring me near death as I was driving down the highway. The sunshade now sags blocking the visibility of the rearview mirror as well the sunroof will not work as the sunshade can't open.

- Nixa, MO, USA

problem #52

Oct 122019

Impala 6-cyl

  • 20,000 miles
I was traveling forward going about 25 mph on a residential street when suddenly, after going over a dip, the vehicle seemed to drop on the front right hand side. Simultaneously, the side airbags (both front and back) deployed. I completely lost control of the vehicle, but luckily was able to come to a stop on the side of the road. The vehicle was unable to be driven away from the accident. When I looked at my front tires they were no longer turned the same direction but there was no noticeable damage to the front end, tires, or rims at all. The only symptom that comes to mind before this incident happening was the front right low pressure tire light would turn on. I would put air in it, and figured I must have ran over a nail and had a slow leak. Due to how violent the accident felt going only 25 mph, it makes me wonder if this has happened before to other people. If I'd been going 50 mph or more it would have most definitely rolled, damaging the vehicle to the point of not being able to really identify the root cause. Please look into this. It is very disturbing.

- Riverside, CA, USA

problem #51

Apr 012018

Impala

  • 67,000 miles
We bought our 2014 Chevy Impala ltz March 2018. The back trunk area where spare tire is has filled with water multiple times leading to mold we have breathed in. We have to keep cleaning and emptying water out to try and kill the mold. This is awful. We are not the only ones many complaints with bad tail light gaskets. This should be a recall!!! GM should have to replace at no cost to the consumer. Mold is dangerous and can be deadly.

- Cumberland, WI, USA

problem #50

Aug 272019

Impala

  • 66,000 miles
"service side detection" comes on the dash everytime the car is started. Recently I tried to enter my vehicle and the fob did not unlock the doors after several attempts. Once it did, the car would not start. After several attempts of starting the vehicle it finally worked, but the gauges kept turning on and off even while the car was in motion as well as the door locks. This is the first time this has happened, but it was quite concerning while driving.

- Fonda, NY, USA

problem #49

Apr 072019

Impala

  • 120,000 miles
When starting the vehicle 5E 'service stabilitrack' light will turn on; the gear will be on manual instead of int he park position - and I am unable to switch the gear. I am not able to put it in drive. I have to turn it off and on a couple of times before it will start on park. The car has also switched to the manual position when I'm driving and making a left turn. This happens more frequently after it's rained the service engine light comes on, but after a few days it turns off. The problem of going from park to manual or from being in drive to manual has happened both while the car is in motion or when it is stationary- it's also happened on a busy highway or in town at low speed.

- Labelle, FL, USA

problem #48

Aug 082017

Impala

  • 45,000 miles
The trunk fills up with water every time it rains. Up to a gallon of water collects in the spare tire area with all of the carpeted area becoming wet.

- Spotsylvania, VA, USA

problem #47

May 062019

Impala

  • miles
I have a leak in the trunk that Chevy sent out customer action on but they left my car out of this recall. The tail lamp gasket was not installed properly and the dealer are to fix this per letter. The letter expired in 2016 but I was never informed. I started getting water in the trunk took it in and they wanted to charge me telling me its a very common occurence on this vehicle.

- Green Cove Springs, FL, USA

problem #46

Jun 102019

Impala

  • 129,900 miles
In my 2014 Chevy Impala lt I have noticed that when it rains or when washing the car water seems to leak into the car in the trunk and into the area where the spare tire sits. However it's not noticeable as the carpet in the trunk does not appear to be bet untill you lift it up. Another thing I noticed with this was that my locks on the doors were locking and unlocking by themselves and at one point the vehicle did not respond to the unlock request from the transponder. I then used onstars remote unlock after trying every button on the transponder to gain entry to the vehicle. Short time after that experience I have noticed my parking break to activate it's self after being parked and the car being shut off I would come back and see that the parking light would be on and I'd have to press the break to unlock the parking break. When the cars parking break goes on the car is parked on a flat surface. I want the car to repeat the issues so they may be recorded on video however I don't want to damage my vehicle as I take pride in the product that I have purchased.

- Phoenix, AZ, USA

problem #45

May 272019

Impala

  • 111,927 miles
Service blind detection system. This warning came on after 1 day of purchasing my 2014 Impala so I took car back and the dealer took it to Chevy to fix the recall but I was told that they're to many miles on my vehicle. This issue needs to be fixed because I'm within my 15days if used vehicle warranty and if this issue continues this could cause other issues as I have read due to reviews on this issue. Because now it becomes a bigger issue and could cause lawsuits due to being not covered and with being out of the mileage coverage period could really destroy a company because it's just not safe. I would like more information and how this could be fixed because this is a new purchase and I haven't even had the vehicle 5 days and if this vehicle starts a electrical fire/ problem it becomes a bigger issue can you please fix my issue and make exceptions to this recall mess.

- Ford Heights, IL, USA

problem #44

May 042019

Impala

  • 89,000 miles
Mileage: 89000 customer received a letter from GM stating an extended warranty is now available regarding the side blind zone detection system error that displays over the entire dash display panel. The warranty was extended to 6 years from the date vehicle was placed in service and 80,000 miles. Many of the vehicles affected by this are experiencing this issue at just over 80,000 miles or have gone past 80,000 miles due to GM's lack of a timely response to this issue that has affected several people. The service side detection message appears upon starting the vehicle and remains to block the digital info center until it is dismissed by the driver who has to move the thumb to press the button. This message also re-appears after driving for several miles causing the driver to look away from the road to acknowledge the alert. The rear side detection modules were placed behind the rear wheels and collect water, dust, dirt, and debris causing failure. GM should redesign this housing to better protect the modules in the future

- Plover, WI, USA

problem #43

May 042019

Impala

  • 87,500 miles
Side detection system sensors are located on the inside of the rear bumper panel on either side, they detect cars in the blind spot. The sensors are located in a poor location to begin with, they are in direct line of fire with road and tire debris, salt water, gravel, sand, snow, mud, etc. Over time, the natural elements seep into the cracks of these sensors and/or their wiring harnesses at the connections, and cause malfunctioning of this system. Minimally, the problem can be resolved by replacing the sensors and/or harnesses for brand new ones. At the worst, these malfunctioned sensors cause other electrical malfunctions and subsequently increased road hazards and driving conditions by the way that it can lead to the driver info center going black, the radio cutting out, all the interior and gauge cluster lights going out while on the road. If left unresolved because many customers and drivers would much rather wait for an official recall and continue driving, many will be at risk.

- Maplewood, MN, USA

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