10.0

really awful
Crashes / Fires:
11 / 1
Injuries / Deaths:
3 / 1
Average Mileage:
77,330 miles

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« Read the previous 20 complaints

problem #195

Dec 092013

Malibu 4-cyl

  • 150,000 miles
I was driving down interstate 85 and applied the brakes because the traffic had slowed and the ignition shut off causing the power steering to go out and the brakes stopped functioning. This has happens almost every single time you apply the brakes and it has been an ongoing issues since December of 2013. After almost being in 3 accidents I stopped driving the car for fear of my family's safety. This car should be a part of the GM ignition and power steering recalls but everytime I call GM/Chevrolet I am given conflicting information. In one call my car is a part of the recall and the next call it is not. GM is not being fair or honest in their assessment of which vehicles need to be recalled. The car will not pass inspection because of these issues. I tried driving the car with the single key as I had heard on the news and for the 1 mile that I drove the car in that instance I had no problems but I was afraid to chance it any further. The ignition switch recall needs to be expanded to include more vehicles.

- Gastonia, NC, USA

problem #194

May 012014

Malibu 4-cyl

  • 24,800 miles
I was entering a gas station, I heard bells, steering was affected, was very difficult to steer, caught me by complete surprise. I am 75 years old, I drive a car with less than 25M miles, always maintained by the dealership. Never have had a speeding ticket, one accident (my fault) in almost 60 years of driving, and I almost wiped out, as a gas pump was in my way. Called my dealership, and they said get it to them right away and refrain from driving my car. I did, and then the story begins. Turns out it way my power steering motor, and something to do with the steering column., both needing replacement. As there are recalls on this specific problem for my Malibu, seems that my auto does not qualify. It suspends logic, that the very problem GM required me to repair, does not apply to this instance. They did pay almost half of my bill. But would not budge on the remainder. So can one assume only 1/2 was their responsibility, one has to wonder what half that was. I had the help of my dealership, they tried their best, but when paying for the repair, which I thought would be covered, there was a whopping charge, and my car became a hostage, awaiting payment. Little choice at this point. I opened a complaint with GM, . and after 10 calls later, was told to shove it, as my car did not qualify because of my VIN #. help

- Pompano Beacj, FL, USA

problem #193

Feb 252014

Malibu

  • 88,900 miles
The vehicle's power steering assist quit functioning making the vehicle very difficult to steer when my 16 year old was at the gas pump. The GM dealer indicated it need a new steering column and possibly a module. While every model similar, and even vehicles in the same model year are recalled, according to GM mine is not, yet they seemed to know what was wrong before I came into the dealer to get my $90 estimate. I had the vehicle repaired by a third party with a GM part. I am not sure if the new part is any better than the part they took out, because according to GM, there is no recall issue on my vehicle.

- Pinckney, MI, USA

problem #192

Apr 222014

Malibu

  • 70,000 miles
The contact owns a 2008 Chevrolet Malibu. The contact stated that while driving 50 mph, the wheels vibrated excessively and forced the contact to grip the steering wheel very hard in order to control the vehicle. The contact stated that while at a traffic light, the power steering warning light illuminated as the steering wheel vibrated. The contact was notified of a manufacturer's recall that was similar with the failure she experienced however, her vehicle was not included in the recall. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The approximate failure mileage was 70,000.

- Clayton, NJ, USA

problem #191

May 062014

Malibu 4-cyl

  • Automatic transmission
  • 25,000 miles
The contact owns a 2008 Chevrolet Malibu. The contact stated that while driving approximately 50 mph, the steering wheel jerked and shook without warning. Additionally, the failure of the steering caused the vehicle to pull to the right, which became hard for the contact to maneuver. The contact moved to the shoulder where the vehicle was towed to the dealer but was not repaired. The manufacturer advised the contact that the vehicle was not included in NHTSA campaign number 14V153000 (steering). The failure and current mileage was 25,000...updated 06/17/14 updated 8/23/2017

- Spring Hill , FL, USA

problem #190

Apr 182009

Malibu 4-cyl

  • miles
According to witness, my son was stopped at a red light on a two lane main road (on each side). His 2008 Chevy Malibu was on the outer lane when all of a sudden veered to the left as if heading towards a driveway ( when he originally was going straight to pick up a co worker). The car immediately jerked to the right, crashing into a tree, where parts of the vehicle became embedded into the tree. My son passed away instantly. The speedometer registered 66 mph at impact. His original speed was approximately 35mph especially since he was just stopped at the light. The witness was coming from the opposite side and stopped his car when he saw my son's vehicle crossing into his lane towards oncoming traffic.

- Vineland, NJ, USA

problem #189

Feb 232014

Malibu

  • 108,000 miles
Door locks stop working two years ago, noise with steering and power train. Every time I turn it makes a crazy noise.

- Morrow, GA, USA

problem #188

Apr 092014

Malibu 4-cyl

  • 69,800 miles
I was driving and it did what it always does steering wheel shook and came up on information power steering failure but this time it didn't go back to normal steering and could not control. Got car home and afraid to drive again.

- Dublin, OH, USA

problem #187

Apr 182012

Malibu 4-cyl

  • 112,587 miles
My power steering light has been on and is going out.

- Greensboro, NC, USA

problem #186

Jan 012014

Malibu 4-cyl

  • miles
On several occasions I received a message on the console "power steering" and could not turn the wheel. I would be in a parked position or pulling out (in reverse) of a parking spot. I would turn the car off and back on and the message would go away. Also I got a message regarding the passenger side air bag was not working. This would happen each time I would start the car and it would stay on.

- Wilmington, DE, USA

problem #185

Apr 032014

Malibu

  • 159,400 miles
I was just leaving a patient and turned right on to halsted ave at 109th in Chicago, il and my power steering indicator popped on, my vehicle became very sluggish and my speedometer stopped working but the car was moving I quickly pulled into a gas station and called my husband. The steering again was very sluggish and the speedometer was very unsteady. He was able to get it home. I took it to the shop, and found out there is a recall on 2008 Malibu because of this very problem. When I called them they told me my vehicle was not included in this recall and a second letter would be sent out on April 28, 2014. GM is really terrible about this they know this is a problem with there electronic power steering(eps) and yet want me to pay to get it fixed and hope for reimbursement now. Now if I wait for this letter will be in danger of a crash that they're are aware can happen..is there anything else I can do besides this complaint.

- Calumet City, IL, USA

problem #184

Jun 182013

Malibu

  • 92,000 miles
06/18/2013 sudden onset of steering pulling to the rt and popping @ brake pedal & steering wheel. Svc: Rotate & balance * did not fix problem. 06/23-service traction/traction off on dic. Svc: Scanned for codes-told to bring back when display on dic. 07/22 brake light out. Svc: Replaced bulb. 07/23 scanned for codes 3 times, checked battery/alternator. 09/11 brake job, turned rotors, ran scan, pulled BCM (passenger side) checked for fretting corrosion. 09/19 service traction finally on dic- replaced brake light switch, reset codes. 57 miles later warning back on. Scanned for codes-multiple codes. 09/20 ran scan while driving (svc traction not on dic)- multiple codes * recommended contact Chevrolet to be diagnosed - too many codes. Called chev. Customer service- referred to dealer. 10/03 @ dealer: Cs request scan for codes - has stabilitrac-tcontrol on-brake light on but press brakes and lights go off-diag only perf diag test ebcm code C056100 BCM code C0277 00. *replace bpp sensor, clean apply dielectric to BCM conn., relearn bpp sensor and clear codes. $212.23. On same wo: Cs: steering will pull or twitch lft to rt **perform spec. Policy 10183 steering assist. $0. */21@7:30am transporting my 2 disabled children to school, took rt and completely lost steering. Called for tow to dealer**cspower steering light comes on-steering tightens up-won't steer-then light goes off and steering comes back on. Perfdiag test code C0545 diag ps. Replace column & setup position sensor turning & torque sensor $763.08. * not fix steering popping & pulling. Called dealer in Nov. Wanted $65 diag. Fee. 02/02 took to independent shop: Lubed intermediate shaft per tsb did not fix. 02/11 svc traction back on!!! called dealer, told to bring in when on dic to scan for codes - really! wanted another $65.cannot afford to take into dealer. 04/03/14 steering popping and pulling! unsafe car!!!

- Opelika, AL, USA

problem #183

Mar 172014

Malibu 6-cyl

  • 87,000 miles
The contact owns a 2008 Chevrolet Malibu. The contact stated that while driving at various speeds, the power steering assist failed, making the steering wheel very difficult to turn. The contact also indicated that while at a stop light the steering wheel would shake. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no solution was offered. The contact was informed that the vehicle was not included in NHTSA campaign number 14V153000 (steering). The contact stated that the vehicle exhibited the same defect as listed in the recall. The failure mileage was 87,000. Updated 06/10/14 updated 06/13/14

- Mansfield , MA, USA

problem #182

Mar 032014

Malibu 6-cyl

  • Automatic transmission
  • 139,800 miles
The contact owns a 2008 Chevrolet Malibu. The contact stated that the power steering assist failed numerous times with the illumination of the power steering warning light. Additionally, the vehicle would stall sporadically. The contact was able to restart the vehicle each time after each failure but only after several attempts. The contact referenced NHTSA campaign id number: 14V153000 (steering) however, the vehicle was not included in the recall. The vehicle was taken to an authorized dealer, who diagnosed that the power steering column, power steering control module and the intermediate steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139800. Updated 5/21/14 the dealer informed the consumer, the steering column, power steering control module and the intermediate steering shaft, all needed to be replaced. Updated 08/07/14

- New London, WI, USA

problem #181

Mar 242011

Malibu 4-cyl

  • 20,000 miles
The front end makes clunking noises while turning. Dealership "fixed" it. Started doing the same thing a few weeks later. The steering wheel also shakes while driving. At times making it difficult to control. Very unsafe!!

- Warren, OH, USA

problem #180

Mar 112014

Malibu 4-cyl

  • 73,521 miles
When I get into my car and start it the warning signal for power steering comes on the screen and there is no power steering. I shut off the car wait a few minutes and restart then its fine. The dealer says its a torque sensor on the steering column and that this car has electric motor driven power steering. The dealer also said even though there is a recall for this in other models mine is not included. I have read 5 out of 15 complaints about this steering problem on your web page. How do we pressure GM to take responsibility. The repair shop replaced the power steering module and torque sensor.

- Shawano, WI, USA

problem #179

Nov 082012

Malibu 6-cyl

  • 153,780 miles
My 2008 Chevy Malibu ls; has alot of knocking in the steering column that make crunching noises when you turn and hit bumps in the street. The car squeaks on streets with no bumps and getting worse everyday. This happens at all speeds; you can hear the car coming down the street. I had to order the parts then pay to have them put on.

- Charlotte, NC, USA

problem #178

Feb 242014

Malibu

  • 75,000 miles
Clunking noise when accelerating or decelerating; also when turning. Steering column wiggles at the wheel and shakes when moving towards higher speeds. Car pulls to the right when driving.

- Miami, FL, USA

problem #177

Mar 152012

Malibu 4-cyl

  • miles
Steering wheel shakes while driving on highway and streets. Power steering stopped working while trying to make a turn. First time steering started shaking is when I was on the highway, when it just started shaking and made my car go right onto the next lane.

- Bronx, NY, USA

problem #176

Jan 152014

Malibu 6-cyl

  • 117,000 miles
Steering wheel became very hard to turn. Front display shows "power steering" warning sign. Later a local mechanical recognized a recall notice from Chevrolet (bulletin N# 10183A May 23, 2012) which described exactly the same issue I was having. The bulletin also indicated that Chevrolet would fix the car at no charge. However Chevrolet refused to fix my car at no charge claiming that my car's VIN number was not associated to that recall notice in their system.

- Bakersfield, CA, USA

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