really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
111,391 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Chevrolet Malibu:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #131

Feb 152015


  • 138,000 miles
The contact owns a 2009 Chevrolet Malibu. While driving approximately 55 mph, the power steering failed and the steering wheel became difficult to steer. The vehicle was towed to a dealer. The technician diagnosed that the torque angle sensor failed. The vehicle was not repaired. The contact notified the manufacturer of the failure. The approximate failure mileage was 138,000.

- Rockville, IN, USA

problem #130

Feb 052015

Malibu 4-cyl

  • 180,000 miles
I was driving home with my children in the car and my electrical power steering locked up and nearly caused an accident. Happy that everyone made it home safely, I then tried to find probably causes in to what is the cause and what I can do. I saw nothing but GM recalls for 2008 -2009 Chevy Malibu's that are having this problem. No one can help but the dealership, so I drove down to the dealership on a Saturday, and asked if anyone can take a look at the issue, and the gentleman was short and rude, as if he did not want to help me. I practically had to beg for them to look at my vehicle. So I patiently waited for 3 and a half hours in the lobby. To find out that the power steering module is going bad. That it will cost $480. The guy charged me $95 just for a diagnostic, and I didn't get a warning that this will be a charge, on top of it he wanted to charge me $800 to fix other things on my vehicle, when my main concern was the power steering. I felt taken advantage of, and no one explained to me as to why this took place. I am thinking it must be apart of the recall. So I sent a letter to corporate about this experience. I spoke with an agent and a senior adviser. I cannot wait years later for them to decide that they missed a vehicle. So they did try to give me options to see if they can help with the cost due to the inconvenience I've been through with my children and how I was treated at the terry cullen Chevy dealership in Georgia. Hopefully they can cover half the cost so I can get this fix. I am currently driving dangerously on the road to get to and from work, and I have no other options nor extra money to get this fixed right now. I just do not understand how I can have the same issue in my vehicle and everyone else has a recall on theirs. Is this a normal ware and tare issue.

- Jonesboro, GA, USA

problem #129

Nov 252014


  • 85,000 miles
The contact owns a 2009 Chevrolet Malibu. While making a left turn at approximately 45 mph, the steering wheel seized and the check engine, traction control, and ESC warning lights illuminated. The vehicle was taken to an independent mechanic. The technician stated that the torque angle sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V153000 (steering). The failure mileage was 85,000.

- East Hanover, NJ, USA

problem #128

Feb 012015

Malibu 4-cyl

  • 132,000 miles
While driving, power steering failed, heard a ding and a dash warning came on saying power steering/ESC off. I took it to Chevrolet to have a brake recall performed and they looked at it saying it was the torque sensor. This item is a recall for over 1.5 million Chevrolet but somehow, mine is the exception. I have fought with Chevy over this and they refuse to fix it. Poor service. Poor company.

- Edmond, OK, USA

problem #127

Feb 202014


  • 97,820 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that after igniting the vehicle, the electronic stability control warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was made aware of NHTSA campaign number: 14V153000 (steering) however, the VIN was not included. The failure mileage was 97,820.

- Eaton Rapids, MI, USA

problem #126

Jan 042015


  • 70,000 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that while driving at 70 mph, the steering wheel seized. The failure occurred intermittently. The vehicle was taken to an independent mechanic, who diagnosed that the electrical power assist system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Arlington, TX, USA

problem #125

Feb 152015

Malibu 4-cyl

  • 82,000 miles
Sunday I was driving to work on rte 72 and 25, when electronic message came on that showed "service, ( power steering)", lights came on and steering became increasing difficult when making a turn at intersection. It felt it was unsafe to drive so I ended up trying to park, which I had difficulty when trying to turn into a parking space. When we took it to Chevrolet dealer the next day, we were informed no recall, so they wouldn't look at car for power steering without charging us. So it wasn't checked. Today, when I picked it up it seems to be working, is this something that GM should have notified us about" I have seen recalls for other Chevrolet Malibu for 2004-2006 & 2008-2012 on the internet, for power steering? am I going to have any difficulty again with the power steering" I am concerned for my safety and the other drivers, since this is my only vehicle.

- Carpentersville, IL, USA

problem #124

Nov 192014

Malibu 4-cyl

  • 96,000 miles
Pulled into parking lot and as I was pulling into parking place my steering went out, traction control light came on and service ESC message flashed across the screen. A power steering message also flashed acrossed the screen. This has happened to me alot and I am afraid it will go out when I am on a busy highway and I will be killed. My car has the electric power steering and I have read many other complaints about the same issue and there should be a recall before someone is injured or killed.

- San Diego , CA, USA

problem #123

Feb 132015

Malibu 4-cyl

  • 102,230 miles
I have lost and not had power steering in my vehicle since 2/13/15. The first 2 times it has gone out were on the highway above 45mph, since then it has not worked at any point in time. I have contacted GM complaints about this problem and informed them about the current recall (NHTSA campaign number: 14V153000) that's issued for this problem.but because my VIN wasn't included, they will not accept responsibility for the problem that is happening to my vehicle that is described in the recall, even though the year make and model are listed in the recall they wont do anything about it. This could have endangered everyone around me and could have created a very serious or fatal accident if it happened at the wrong time, or even if my wife was driving and not know what was happening. Because of the lack of responsibility GM is taking on this very serious and fatal problem they are producing and selling, I am not stuck having to pay for the repair with no reimbursement. I'm no longer a fan of GM and will not be buying another product of theirs.

- Holly, MI, USA

problem #122

Feb 012015

Malibu 4-cyl

  • 68,000 miles
For the past several weeks upon starting my 2009 Chevy Malibu lt... a light comes on the dashboard and says service ESC and power steering. At this time I lose all power assist to my car and steering is very hard. When I restart my car it resets itself and then I am able to steer again unless it trips again. This is super dangerous and appears to be getting worse and worse. It is the same recall listed for several other Malibu's and GM cars but not my year. My year needs to be included in this recall also. I took it to the dealership and they wanted $600 to fix it and diagnosed it as the sensor in the steering wheel shorting out. I have a child and I'm literally afraid to drive my car anymore with all of the serious recalls going on I do not want to lose control this is ridiculous and I hope it's fixed soon. It's terrible to pay so much for a car that you don't even feel safe driving.

- Akron, OH, USA

problem #121

Feb 042015

Malibu 4-cyl

  • 120,000 miles
Driving into a parking lot to park and the traction light came on and the ESC light comes on and the power steering goes out. This really should be included with the other car recalls that have this same issue. It is an identical issue. Come GM stand behind your products!!!

- Sallisaw, OK, USA

problem #120

Feb 072014

Malibu 4-cyl

  • miles
I am still in shock that there are still so many complaints with looks to be the same VIN that is being overlooked by GM. My car was fixed last year, yet it still feels unstable after having to pay 890 out of pocket for a new column. How can a company just pick some VIN's from that year, when it is obvious it has caused the same exact problems for vins that were not included. Are we suppose to hire a lawyer and pay even more out of pocket forth. Look at these complaints still pouring in. I will never be buying another GM vehicle due to the lack of responsibility, and I highly will be suggesting that anyone stay clear of them as well. A month after I got my car fixed they issued the recall, mine was not included and I cannot do a damn thing about it. Meanwhile others get their cars fixed, id like to know what makes mine so different that it doesn't qualify??

- Lockport, IL, USA

problem #119

Feb 062015


  • 126,000 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that while accelerating from a stop light, the electronic stability warning light and the power steering warning light illuminated on the instrument panel. The contact was unable to turn the steering wheel after the failure and had to cruise to the side of the road. The vehicle was taken to the dealer. The technician notified the contact that the vehicle was not included in recall campaign 14V153000 (steering). The vehicle was not repaired. The manufacturer was not made aware of the issue. The current mileage was 126,000.

- Riverdale, GA, USA

problem #118

Feb 082015


  • 185,425 miles
The contact owns a 2009 Chevrolet Malibu. The contact stated that while traveling approximately 55 mph, the steering wheel locked with no warning. The contact was able to quickly merge to the side of the road where the vehicle was turned and restarted which reset the computer. The vehicle was taken to an authorized dealer for further inspection and diagnosis. The contact was not included in NHTSA campaign numbers: 14E044000 (steering) and 14V153000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 185,425.

- Villa Park, IL, USA

problem #117

Jan 272015

Malibu 4-cyl

  • 142,000 miles
The power steering has been going out and I have been having to restart the car to make it come back. At this time there is no power steering anymore and the parts and repair cost are something it appears should be paid for by GM as they were for everyone else with this same problem.

- Brooklet, GA, USA

problem #116

Feb 052015

Malibu 4-cyl

  • 112,000 miles
I was parked for several minutes. When I put my car in drive, the power steering warning came on along with the malfunction light. This is the first time that it happened. About an hour later, I brought it to a mechanic; the steering was fine and the light didn't come on. Apparently, other models of the Malibu have had this issue and a recall was sent. However, my particular model is not a part of the recall, despite the number of complaints consumers have made. GM really needs to address this problem and issue a recall to all their cars where customers have made complaints on the exact same issue.

- Mansfield, MA, USA

problem #115

Feb 032015


  • 148,000 miles
On Tuesday February 3rd 2015 I was on my way home from work when my 2009 Chevy Malibu cut off on me. The check engine and traction lights came on and a message of power steering service ESC came on. Cars had to swerve around me to avoid collision luckily I had not yet made it onto the interstate. I turned the engine off, waited for five minutes and restarted the vehicle. Upon restart all of the lights and messages were gone and the car was operable. I researched this issue and found that is a known issue and even on recall. I called GM and I was informed by a rep that while this is a known issue and is a recall for my model my VIN number does not meet the recall. I do not understand how a known issue that I am currently experiencing is not covered by GM. This is a extreme hazard to myself, other drivers and my newborn child that I travel with. I am very angry, disappointed and I feel betrayed by GM and Chevrolet. I will be contacting my lawyer, sending letters to GM and blogging to warn people of the dangers and hassles of purchasing and driving a Chevy.

- Marrero, LA, USA

problem #114

Jan 102015

Malibu 4-cyl

  • 149,000 miles
Power steering and service ESC notification in driver information and power steering turns off. Car was parked and running when it happened first time. It has happened a few times since while driving at low speeds. Generally has been in colder temperature. The car has electronic steering on a 4 cylinder engine. From what I understand GM has recalled similar issues on other vehicles.

- Hillsboro, ND, USA

problem #113

Dec 222014


  • 95,000 miles
The contact owns a 2009 Chevrolet Malibu. While driving 20 mph, the steering wheel seized without warning. The failure recurred several times. The vehicle was taken to the dealer for diagnostic testing, but was not repaired. The manufacturer was notified of the failure. The failure mileage was 95,000.

- Alington, TX, USA

problem #112

Jan 012015

Malibu 4-cyl

  • miles
There is a power steering problem as is goes off on the freeway while driving, as well as there is a recall on the break lamp turns on and off while driving. Attempted to contact multiple dealerships as they couldn't not find the issue relating to this problem.

- Castro Valley , CA, USA

Read the next 20 complaints »