4.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased the 2000 Chevrolet Monte Carlo new. After about 18 months the steering column had a rattling or clunking noise. I took it back to the dealer and he immediately knew what the problem was and replaced the "intermediate steering shaft". that solved the problem. Now at 45,000 miles the same problem is occuring again and the vehicle is out of warrantee. Is this not a defect in the manufacturing of the vehicle? it is rarely driven except on trips. Other people apparently experience the same problems.
- Lake Havasu City, AZ, USA
I bought my 2000 chev Monte Carlo new in Jan 2000. At approx 20000 miles I took it into the dealer because of 'rattling & clunking" noise in steering column. The dealer determined that it was the 'intermediate shaft" - it was fixed/replaced by the dealer at that time. At 37K miles - the same problem. Again, the dealer replaced the intermediate shaft. Now, at 77K miles - the same problem again. This time the dealer and GM will not pay for or cover the repair. While everyone admits that this is unusual - they say "it is out of warranty". I believe that a failure of this part is a significant safety issue and should be investigated. According to a source at the dealer - the failure of this part is a common complaint, however, replacing this unit 3 times is not a common occurence. Your file ODI id # 10037817 make reference to the same issue as mine. I greatly appreciate your looking at this. Thanks.
- Winter Haven, FL, USA
- Easton, PA, USA