really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
57,625 miles

About These NHTSA Complaints:

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problem #4

Nov 012011

Monte Carlo 6-cyl

  • 140,000 miles
I was driving 55 mph and my speedometer said I was doing 10mph. Then my tac stopped working. Then my speedometer stopped working totally. My driver side seat will not heat at all. My wheels are peeling. The chrome is peeling right off the wheels. My check engine light stays on all the time. I have had it checked for the code so they replaced the gas cap and did a reset within 75 miles the light came back on. I am giving up on Chevrolet. Every vehicle we own is a Chevy, what's up with all these problems and no solutions"??" with all the complaints on the electrical system you would think there would be a recall and a solution. When the heat on my seat stopped working it smelled like something was burning inside the car so I quickly shut it off and pulled the car over to check under my seat to may sure there was no fire. Thank goodness there wasn't a fire. I paid the extra money for the intimidator, what a waste.

- Manteno, IL, USA

problem #3

Aug 102009

Monte Carlo 6-cyl

  • 40,000 miles
I have a 2002 Chevy Impala and a 2004 Chevy Monte Carlo. Right after my warranty expired on the Monte Carlo, my heated seat cover caught fire, caused personal injury and property damage. An adjuster came out to look at it and assured me that GM would fix the problem. 2 years later, I can't even get a return phone call. Since then I purchased a 2002 Impala. Heated seats worked for 2 days and I noticed a burn starting in the same exact spot where the Monte Carlo caught fire. GM wants me to pay another $90 for the dealer to verify that the heated seat cover problem is in fact a heated seat cover problem. These cars are not safe to drive and I don't feel safe after being burned by it. GM needs to issue a recall. I've called GM many many times and every time, someone has closed the case on the Impala. Supposedly, GM had issued a check to repair the Monte Carlo, but I never received it and they won't call me back about it. This issue needs to be recalled by either GM or the heated seat manufacturer. So far, only one person has been injured by the Monte Carlo. Since then, the heated seat has been disconnected. The Impala seat has not yet caught fire, but a burn hole has started and when it started to get hot, the heated seat was immediately disconnected.

- Springdale, OH, USA

problem #2

Dec 012008

Monte Carlo

  • 50,500 miles
To whom it may concern, I have a 2004 Chevrolet Monte Carlo. This is a very nice car with all the options. The heated seat caught fire and in turn caught me on fire. I put the fire out with my hand but not before it burned a hole through the seat and in my coat. Fortunately, I was just parking when this occurred. If I wouldn?T have been able to snuff the fire before it got out of hand, I could have been seriously injured. Further, just think if I had kids in the back seat. This is a 2-door car and I would not have been able to get anyone out of the back seat if the front seat was engulfed in flames. I called the customer support line for GM and they informed me to take it to the dealership for a diagnostic. The dealership confirmed the fire was caused by faulty wiring in the seat heater. The dealership then made the necessary calls and informed me that the seat would not be fixed and I must call my insurance company and open a claim which would cost me a $500 deductible. I have read reports of some brand new 2009 Chevrolet cars/trucks that already have recalls for seats which can cause fires. Since my car is a 2004 it's no longer covered. If a heated seat would fail, I would expect it to not get warm, or work intermittently. But to catch fire, burn my clothing and cause physical harm due to no fault of my own, this is unacceptable. I have owned many GM cars; three camaros, a Blazer, and now the Monte Carlo. I have always taken a Chevrolet over any other car. Excuse the pun, but that flame is gone. My car is now worth less than half the price of last year. With a burned seat and the cost of repairs and replacement of my burned clothing, it's worth even less. I will never again own a vehicle labeled, built, contracted, designed, owned, or sold by GM or any of its affiliates. Replacing a heated seat consists of one part. The heating element is molded into the leather seat cover. Unfortunately for GM, a lawsuit and bad publicity will cost more.

- Springdale, OH, USA

problem #1

Oct 252008

Monte Carlo

  • miles
Since its been getting colder, I have been using my car seat warmers. I've been noticing in the last week that it has been getting extremely hot within a short amount of time & I'm noticing a burning smell. Yesterday I turned the driver seat, seat warmer on & it started to smoke & nearly sparked a fire in the seat. The stitching had started to smolder & burn. I immediately pulled over & turned the seat warmer off.

- Wind Lake, WI, USA