Steering assist stabilizer reduced error on dashboard and vehicle shuts down.

- Del Valle, TX, USA

The contact owns a 2014 Chevrolet Silverado 1500. While operating the vehicle at various speeds, the steering wheel vibrated and shook. The vehicle was taken to the local dealer (staffilino Chevrolet Inc, 900 S 4th St, martins ferry, oh) where it was diagnosed that the electronic steering mechanism was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The VIN was not available. The failure mileage was 39,868.

- Bridge Port, OH, USA

Vehicle loses power steering during turns at low speeds and will also turn vehicle off. If vehicle does not turn off, vehicle will display "redused power steering assist" and a stabilitrak warning. If vehicle turns off, vehicle will not turn on right away and dashboard display will not turn on when key is in the on position. After attempts to turn vehicle on, the smell of burning wires is smelled in the cab with no obvious electrical fire.

- Bakersfield, CA, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving 65 mph, the steering wheel seized without warning. The vehicle was able to coast to the side of the road. The contact powered off the engine. The vehicle was restarted, but the steering wheel was difficult to turn. The contact was able to drive the vehicle home. The vehicle was taken to sands Chevrolet of glendale (5418 grand ave, glendale, AZ 85301) where the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer stated that the warranty was expired and did not assist. The approximate failure mileage was 120,000.

- Phoenix, AZ, USA

Numerous occasions this vehicle will have issues when turning? on 5 different occasions this vehicle while in motion on a highway will suddenly turn off completely on its own and then suddenly turn back on after I release the steering wheel. This has happened while driving 75mph on hwy I-35 while I was changing lanes.

- Krum, TX, USA

The electric power steering abruptly went out as per illumination on the dash. The radio, A/C, and inside lights went off too. This is exactly what the recall 17V-414 states. After calling GM, I found out this recall was performed on 11/2017 by the prior owner( I purchased truck in April 2018). Despite the recall being done, the truck is doing the exact same thing. GM stated that the recall has been closed and they would only pay for the part not the labor! there is no part-it's a software uodate/reboot. This is a major safety issue since this effects the steering of the truck. This could cause me to loose control of the vehicle and have a wreck. Obviously, the initial repair did not take. It is unfathomable that I am to be financially responsible for a recall that was not properly done the first time.

- Social Circle, GA, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving at slow speeds and making a left or right turn, the steering wheel seized and the vehicle stalled. The contact stated that the electronic stabilitrac warning indicator illuminated. Also, when the indicator illuminated, the headlights flashed in unison with the indicator. The contact stated that the failures were intermittent. The contact stated that the failures started after the vehicle was repaired per NHTSA campaign number: 17V414000 (steering). The vehicle was taken to ryan Chevrolet (1101 oliver rd, monroe, la 71201, (318) 387-2222) to be diagnosed, but the results were not provided. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.

- Monroe, LA, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving 10 mph, the steering wheel was turned and the vehicle lost power. There were no warning indicators illuminated during the failure. The vehicle was taken to the dealer (stonebriar Chevrolet, 9950 tx-121, frisco, tx 75035), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 81,600.

- Frisco, TX, USA

Truck shut off at low speed & want turn all most reck mash button on steering wheel and it cuts off motor & steering & stereo & ac I'm kind of scary about driving

- Cross City, FL, USA

At slow speeds (mostly when turning) power steering will go out. I've had 3 instances where the truck completely shut off and just as many where it felt like it was about to shut off. Other symptoms have been while driving on highway, generally on a longer trip, warnings about stabiltrack needing service come on, my lane departure sensor will automatically switch from vibrate to audible beep, dimming my headlights or turning my turn signal on will cancel cruise control. I had the recall for software fix for power steering issues applied in September 2017 where previously I experienced none of these issues. All of these issues have been after the recall software fix was applied. The dealer says it's due to a film that builds up on the battery cable connection and causes it to not have a good connection with the battery. Apparently there is a bulletin out for this issue but it isn't a recall so dealers are charging around $700 to fix this. Having your truck turn off while driving is a clear safety issue and one that is much worse than the recall for having your power steering go out when turning at slow speeds.

- Parker, CO, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving at an unknown speed, the steering wheel seized. There were no warning indicators illuminated during the failure. The vehicle was taken to the dealer (rotolo Chevrolet, 16666 S highland ave, fontana, ca 92336) and the contact was informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 17V414000 (steering), but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 122,000. The VIN was not available.

- San Bernardino, CA, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving 10 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to fairway Chevrolet truck mega store (3100 E sahara ave, las vegas, nv 89104, (702) 948-7865) where it was diagnosed that the battery wire failed. The vehicle was not repaired. The contact called the manufacturer and was informed that the failure was due to a software malfunction in the electrical system. The failure mileage was 77,000.

- Las Vegas, NV, USA

This is a complaint on a 2014 Chevy Silverado truck which we purchased new and has only had one driver. It will randomly loss power going down the highway. Also, frequently now, losses power steering and will violently jerk making it uncontrollably. Had the truck in the shop at the dealer where we purchased it 2 years ago and they could not find the problem. There was a recall on the power steering. We took the truck in to the shop for the recall but are still having the exact same issue. This is a safety issue, not a warranty issue and the dealer is wanting to charge for the diagnostic and any repairs, stating the truck is out of warranty.

- Oklahoma City, OK, USA

When turning into parking lot today at low speed, electrical system went crazy, screen flashed power steering failure, stabilitrac failure, doors locked and unlocked and engine died. Restarted and was fine driving forward and repeated failures again when turning to park in parking space. It is fortunate this was in a parking lot and not on interstate or other main road or while turning at a traffic light. There was a recall in fall of 2017 for power steering that was repaired at dealership upon notification. When I contacted the dealership, the service department supervisor advised it sounded as if there was a poor connection of a battery cable. The battery was replaced just a few months ago. It seems to me that if a it's a battery cable connection issue, then GM has another safety problem they need to address since I've read numerous other complaints with the exact same issues, and in my opinion, there must be a manufacturer defect if battery cables just come loose for no apparent reason. This needs to be fixed before someone is very seriously injured or killed as a result of this dangerous condition. GM seems to be aware of the other reported issues and has taken no measures to correct it. Maybe all of us who own their vehicles should file a class action lawsuit and they might get off their [xxx] and do something! I certainly won't hesitate to file a civil complaint for product liability if a family member is hurt as a result of their continued negligence. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Easley, SC, USA

While conducting low speed manuveurs radio and dash flashes off, then engine shuts off while vehicle is still in drive causing loss of steering assist and brake assistance. Dash and radio turn back on and warning messages stating stabilitrak disabled, steering assistance reduced, 2 keys programmed, open and close drivers window, and park assist disabled are displayed. Dealership thinks this could be due to corrosion in the power distribution box and recommended replacement.

- Mayer, MN, USA

While driving down the road and turning the steering wheel, the steering wheel snatches away from your hand. When doing so, the locks unlock and lock, then the stabilitrack light comes on. This has happened several times and twice the vehicle completely shut off. Luckily my wife was turning into the driveway when it did because it shut off and the steering wheel locked. She is scared to death to drive this vehicle and I owe way too much money to trade it in. I've taken it to my dealership here and they tried reprogramming it due to a recall but that did not fix it. When I called to ask for assistance, they replied that it would be a minimum of 1 1/2 hour labor to diagnose it and that it $110 an hour. I've noticed while looking on the internet that this is a common problem with the year model truck. This is a major safety factor and needs to be addressed asap before something happens to one of my family members. People on the internet state that it is a grounding problem and the manufacturer knows about the problem.

- Leesburg, GA, USA

Steer assist and stabilitrak errorr messages. Says to service. My A/C unit is also affected by this. It appears that it may have been part of the recall #17276 but according to the dealer our VIN did not pull it up. The vehicle pulls and steering becomes difficult. A/C unit blows out hot air. When in cruise control sometimes the vehicle accelerates on its own and the rpms shoot up. Have to break and decrease speed for problem to be resolved before resetting cruise control.

- Silverdale, WA, USA

While turning my truck all electronics want to flash my locks will lock /unlock, my lights will flicker or flash, park assist unavailable will pop up on dashboard and my truck will shut off while im trying to turn

- Breckinridge, MI, USA

My vehicle has completely lost power steering and power twice while in the middle of driving on busy roads. Once by myself and the second with my four grandchildren in the car. I have taken it to the dealership after first incident paid 300 dollars for them to look at it and they told me couldn't find anything wrong. Then it happend again the second time in a busy intersection with my four young grandchildren in the car. There was a recall in 2017 for the same problem for this year vehicle but they are claiming mine isn't under that recall and refusing to fix it. Both times it has happend the power steering completely goes out and the truck power shuts down and locks up anything connected to the truck. ( for example my phone was charging and it locked up my phone after it did this) I am concerned about my safety while driving this vehicle and cannot get the Chevy(General Motors) dealership to help me. They are claiming not to have known about the recall in 2017 at all. I've only had this truck for about a year and it has done this to me now 2 times in the last couple of months. Both times in very busy areas where my truck stalls and looses power steering.

- Hutto, TX, USA

My truck will sometimes idle rough the steering gets real hard.when appling the breaks the lights will dim temporarily when I come to a stop and turn off my truck I loose all electrical power..and will not start again..the problem is occurring more frequently....

- New Braunfels, TX, USA