The contact owns a 2014 Chevrolet Silverado 1500. While driving 10 mph, the steering seized intermittently without warning. Porter Chevrolet (414 E cleveland ave, newark, de 19711, (302) 722-4822) was contacted and stated that the VIN was not included in a recall. The vehicle was not repaired. The failure recurred multiple times. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 49,000.

- Newark, DE, USA

The contact owns a 2014 Chevrolet Silverado 1500. The contact received a recall notice for NHTSA campaign number: 19V645000 (service brakes, hydraulic). While driving and making turns, the steering wheel seized and failed to move. In addition, the brake pedal was difficult to depress and the vehicle lost power. When the vehicle was restarted, it operated as designed. There were no warning indicators illuminated. The vehicle was towed to sullivan-parkhill automotive (40 w anthony dr, champaign, il 61822, (217) 903-2817) where it was diagnosed that a software update, sensor, and new steering column were needed. The vehicle was repaired; however, the failure recurred. The vehicle was towed to best Chevrolet (2600 veterans memorial blvd, kenner, la 70062, (504) 315-7790), but was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to NHTSA campaign number: 17V414000 (steering). The failure mileage was 74,000.

- Morris, IL, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving at a low speed and approaching a traffic light, the vehicle lost complete power, including power steering ability. The vehicle restarted on its own after a few seconds. When the vehicle was driven and parked, the service stabilitrak illuminated and the vehicle shut off again. After a few attempts, the vehicle restarted and was driven to the contact's home. The manufacturer was contacted and stated that the VIN was not included in a recall. The dealer was not contacted. The failure mileage was 48,978.

- Corpus Cristi, TX, USA

The contact owns a 2014 Chevrolet Silverado 1500. When the brake pedal was depressed, the power assist warning indicator illuminated, the power assist failed, the doors would unlock and lock intermittently, the air bag warning indicator illuminated, and the air conditioning would turn on and off intermittently. The contact stated that the failures became more persistent after having the vehicle repaired per an unknown recall involving the brakes. Tom bell Chevrolet (located at 800 Alabama St, redlands, ca 92374, 909-748-1833) was contacted and stated that there was no recall for the failures. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failures. The approximate failure mileage was 51,000.

- Mentone, CA, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving at low speeds, turning, or reversing the vehicle, the power steering assist warning indicator illuminated and the power steering failed. Shortly after, the vehicle shut off. When the failure occurred, the contact had to restart the vehicle in order for the power steering to return to normal. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The approximate failure mileage was 60,000.

- San Antonio, TX, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving 20 mph, multiple warning indicators illuminated on the instrument panel and the steering wheel became difficult to turn. The contact was able to park the vehicle safely and turn off the ignition. The contact waited three minutes before he restarted the vehicle. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 75,000.

- Whittier, CA, USA

The contact owns a 2014 Chevrolet Silverado 1500. When making turns, the steering wheel jerked away from the driver. The vehicle stopped in the middle of the turn and the entire instrument panel illuminated. In addition, the "power steering was reduced, drive with caution" message appeared. The vehicle was taken to landers Chevrolet of norman (1221 ed noble pkwy, norman, ok 73072, (405) 321-7021) where it was kept for two weeks, but they could not duplicate the failure. The manufacturer asked if the vehicle was taken to a dealer, but did not assist. The failure mileage was 100,000. The VIN was unknown.

- Oklahoma City, OK, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving at low speeds and depressing the brake pedal, the vehicle stalled and the steering wheel seized. In addition, the service stability, traction, and steering assist disable warning indicators illuminated. The vehicle was taken to westside Chevrolet (23001 katy fwy, katy, tx 77450, (281) 394-1894) where the following failure codes appeared: Trailer brake driver control module system voltage, license plate lamp circuit short to battery, control module power circuit voltage below threshold, passenger side front brake pressure sensory circuit, invalid data received from inflatable restraint sensing, electronic control unit hardware, general checks on failure, and control module power circuit voltage below threshold. The cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 141,000.

- Spring, TX, USA

During a turn to a side street the vehicle shut off. All steering and brakes were inoperable. There was an engine malfunction light and a message about there being 2 identical keys for the truck then anti theft flashed. While stopped in the intersection blocking traffic, a message directed to roll down the drivers window then back up. When that was done, electrical came back on and steering was restored. The vehicle was started and is now unsafe for use. The control for being on or off is unreliable and therefore unsafe to use as a Transport. 42000 miles on the 2014 high country Silverado. No steering. No brakes...that makes it unsafe. Would you put your family in this vehicle and ask them to drive safely" how do you justify giving total control to volatile software? how about at 75 mph and it fails" just know it can happen would have ensured I considered another purchase. I believe that information alone will justify someone else's marketing data.

- Chama, NM, USA

When coming down the street to turn in my driveway the service power steering warning appeared on my dash at about 25 mph. It was tough to turn in but it appeared to be working some. Turned off when stopped and restarted, and had no steering ability other than slight turn. Called dealer who brought it in and said that recall campaign was underway and that they would see if that would fix it. They called me next day to tell me I needed an entire steering system that would cost in excess of $1,900 with taxes, plus I would require an alignment. I looked up to see if there were any recalls or service bulletins that might help fix this issue. Dealer offered a slight discount for loyalty and told me to call Chevrolet for further financial assistance as I balked at the cost for a relatively new truck. (purchased January 2015 I did and they assigned a case number almost 1 week ago. I have made several calls to the dealer and Chevrolet and they have not made any attempts to resolve the issue.

- Central Square , NY, USA

The contact owns a 2014 Chevrolet Silverado 1500. While driving various speeds in the driveway, the vehicle stalled. Additionally, the steering wheel spontaneously moved to the center and the stability control, reduce steering assist, and air bag warning indicators flashed. The contact called paul masse Chevrolet (1111 taunton ave route 44, East providence, ri 02914, (401) 680-1261, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx] and service request number: [xxx]. the manufacturer also provided a $100 voucher towards the repair cost. The failure mileage was 63,000. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tiverton, RI, USA

Turned a corner while braking, the engine died, "service stabilitrac soon" illuminated on the instrument panel; driving down the road pulling a light weight boat trailer, the engine died but came back on immediately and the "service stabilitrac" illuminated; pulled into a parking lot and as I turned about halfway through the turn the engine died and "service stabilitrac soon" illuminated. I took to the truck to the Chevrolet dealer and they diagnosed the positive battery terminal was loose and the positive cable had too much resistance - $507 later and approximately 10,000 miles later reared it's ugly head again. Coming back from a morning drive to the lake and the 'service stabilitrac' light illuminated but the truck didn't die, a little further down the road it did the same thing and died but started right back up on its own while driving, started to back into my driveway and it died in the middle of the road, turned the ignition off and attempted to start it two or three more times, nothing!!! it's like there was no battery installed. Every time this happens I lose steering, the brakes seem to fade but I am able to stop on the slow turns like into the parking lot. In all instances the vehicle was moving. One time I noticed an increase in the A/C speed within the cab and the 'service stabilitrac' illuminated but as soon as I turned about half way into a parking area, it died, but continued to pick back up on the engine running. The local dealer had also perfomed some service bulletin regarding the campaign for 'loss of steering assist' at 19,340 miles. The vehicle currently has 42,000 miles..... the date "when did this happen" was today 7/16/2019 but the other times were various before this date.

- Del City, OK, USA

While engaging slow idle speed turns, my 2014 Silverado will occasionally completely lose all power steering and the engine will shut off completely. I have also had the same issue occur while driving straight and applying the brake or rolling up windows. During these terrifying situations, a message comes across the dash saying one or all of the following "electronic power steering reduced. Drive with caution" "stabilitrack" "trailer brakes". this issue seems to be very sporadic and unpredictable. I looked up possible solutions and had a mechanic fix a poor grounding connection under the dash which they thought could be the cause but did not resolve the problem. Please help!

- Bozeman, MT, USA

Experienced loss of steering and traction at low RPM after being stopped resulting in a near collision with a cement divider. Steering and traction control did return after a brief moment. This was the first episode of this happening with this truck.

- Belgrade, MT, USA

When warm voltage drops, warning lights go off such as stability & trailer brake. Lost steering & drove into my yard. Have had it looked at four times with no resolution. They can not find anything wrong.

- Lexington, KY, USA

While parked in a parking lot, the vehicle would not start. The truck mad a clicking sound and all lights lit up on dashboard, but no concise error message. Truck then started, but lost power when I put it into reverse with all lights coming on again. Turned off ignition and then the truck started. Drove the truck 2 miles to my home and when pulling into my driveway, the truck lost total power and nearly caused me to crash in to a parked vehicle. I was able to avoid the collision and I turned the key off in the ignition. I waited a minute and the truck started without issue. The next morning, the truck had the same issue starting - clicking sound but would not start. It finally started and I took it to my local shop to get a diagnosis. They could not find the issue. The next day, the same clicking noise occurred and it wouldn't start after multiple attempts. I called aaa to have my vehicle towed to the shop. When aaa came, the mechanic was able to start the vehicle. I then drove it to the repair shop for another diagnosis. They could not pinpoint the issue and recommended that I take the truck to the nearby Chevrolet dealership, which I did. They had it for 2 days and could not find an issue - drove, tested, diagnosed multiple times to no avail. Truck also did not show any signs of power loss, etc. Today, for the fifth time in the last 8 days, there was an issue. Truck started normally, drove approx. 2 miles and parked. When attempting to start, the same problem occurred - clicking sound, lights lighting up on the dash board and this time, a stabiltrak error came on and off. Truck then started after 3 attempts so I drove it home. Went to restart and the clicking sound with lights on the dash lit up again. The power loss while driving has occurred 3 times in the past, but the vehicle started up with no other issues. Had this truck for 4 years with no issues until now.

- Orlando, FL, USA

Temporary loss and sudden return of the steering system at low RPM maneuvering affecting the traction control, park assist and multiple other systems. Chevrolet performed recall work on the vehicle supposedly, yet the vehicle still has the problem. They will not continue to sort the problem out.

- Casper, WY, USA

Power steering warning light and loss of power steering. All speeds, all the time.

- Evansville, WY, USA

Electronic power steering keeps going in and out at low speeds. It just started after a oil change at my dealership. When I go slow around a drive through or just start out after a stop.

- Asheboro, NC, USA

While driving my truck, the power steering failed, and a service power steering warning came on the dash. I called my local dealership, and they said they couldn't get me in to look at the truck until Friday (3 days). I called Chevy customer service and they said there is no recall, but I found a recall 17276 that covers this exact issue. The power steering kicked back on and almost caused a head on collision as the truck swirved when the system reengaged.

- Delanson, NY, USA