10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 63,075 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Bake pedal get's really hard to press at low speed specially when parking the truck and almost had me hit the other car in front and this is not the first time.
- Hudson, MA, USA
The brakes grab and fails to fully engage at low speeds. The "Service Brake Assit message keeps popping up. My truck is not part of the GM brake recall but the symptoms are the same as many other reports from recalled trucks. They are going to get me killed with my truck's inconsistent braking
- Saratoga Springs, UT, USA
Brake becomes stuff and hard to press. This happens at low speeds at low engine speed. Brake pedal will sometimes vibrate. Message to check brake assist has occurred one time.
- Triadelphia, WV, USA
It is difficult to brake at low speeds; I have to press very hard for it to brake. I took my 2017 Chevrolet Silverado in to a shop in reference to a safety recall, they said they followed the procedures for that recall, but I have the same issue. I believe the proposed solution is not fixing the problem. This has been on going for at least three years. To be clear, this happens when there is REPETITIVE braking at low speeds. Typically after three times braking at low speeds (0-5 mph). What component or system failed or malfunctioned, and is it available for inspection upon request" Brake How was your safety or the safety of others put at risk? It is difficult to brake anytime there is repetitive braking at low speeds, including but not limited to parking lots, drive thru, or heavy traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, per the safety recall message. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Sometimes there is a "Brake Assist Warning" message.
- Fort Lee, VA, USA
I have notice from OnStar for issues with Antilock braking and on the vehicle dash notice for brake assist problems. I have experienced pedal pressure changes at very slow speed where I had to push very hard to stop the vehicle. Search and info from Consumer Reports indicates this is a problem for this model year, however I have not been notified of a recall and none is listed on this web site. I have scheduled service, but I believe this vehicle should be added to the recall.
- Eden Prairie, MN, USA
I had to press the brakes exceptionally hard to stop at low speed. This occurred after having the recall reprogramming the electronic brake control module. I believe the pump needs to be replaced!
- Lexington, KY, USA
I was driving on a road trip and when approaching a traffic light when I went to stop the brake pedal was hard, could not be pushed, and the truck would not Stop this happened several times during the trip the next day on star Notified me and says there is a problem with the brake assist system seems to be a common problem with these trucks but there is no recall on my truck this is very dangerous because the truck will not stop people are going to get hurt or killed due to this problem with these trucks
- Columbus, OH, USA
It started to struggle to turn on, until it finally would not start. Gave a warning service trailer brake system
- Purcell, OK, USA
While in drive thru or slow speeds in parking lot have lost braking power. Pedal just goes completely soft and sounds like ABS activating.
- Vancleave , MS, USA
The " service trailer brake system" light has been coming on for about 3 yrs in my truck. I have asked the dealer about this, and all I hear is it will cost me about $200 just to find out what is causing this. I was also told I could clear this just by pressing the dismiss button, which I have been doing. I don't feel this is the way to fix the problem. Since I do a lot of towing, I feel this is putting both mine and other lives in danger, since I don't know if my brakes are going to work or fail. I have recently discovered that this is a very common defect in this vehicle and is due to a faulty wire harness, which could fail at any time and cause a brake failure. I am truly afraid to operate this vehicle, and feel ALL 2017 silverado's should be recalled, and this faulty wire harness replaced, before people die.
- Dover Plains, NY, USA
Brakes not stopping as good and making a noise at slow speed and more while going in reverse. Service brake assist came on today after its been doing this for 6 months
- Panama, NY, USA
I have bought this certified 2017 chevy Silverado after driving for 1,100 miles the service trailer break kept popping up on my dash making my trailer breaks not work it pops up even when I do not have a trailer hooked up it chimes every few seconds I drive making the warning cover my digital speed it then will not let my music work and I can-€™t make call hand free bc it chimes and goes off the hole time I drive
- Spokane , WA, USA
I was driving north on Hwy 60 just south of the Hwy 73 turnoff in Arizona. It was a windy mountain road. I was approaching a vehicle from behind and took my foot off the gas and hit the brakes. Nothing - Nothing. I started pumping the brakes to the floor - still nothing. I was able to adjust my position on the road and travel between the two lanes of traffic - one northbound and the other southbound. I did slightly clip another vehicle. My truck rolled into a stop several miles later. When I was almost at a complete stop - the brakes finally engaged and the vehicle stopped. From where I stopped - it was a flat drive into Showlow, AZ and there was no cell service where I was. I drove at appx 40-45 mph with my emergency flashers along the right side of the road. The truck is sitting on my lot in Lakeside, AZ and has not yet been taken to the dealer for service. Several things to note: I have no recollection of the incident after the initial brakes failed and I took corrective action. My next memory was rolling to a stop on the side of the road. Right after the incident, which driving into town, I suffered a stroke and drove to the hospital. I was released 24 hours later and have since returned to Phoenix. The truck is still in Lakeside awaiting repair.
- Gilbert, AZ, USA
low brake pressure at low speeds
- Green Bay, WI, USA
Service trailer brake warning consistently flashing and dinging, every 1-4 seconds. Taking away my ability to see any digital read out on the screen, not safe to drive with this consistant relentless chiming and flashing on the screen. This issue has ready cost me a battery.
- North Pole, AK, USA
My brakes weren-€™t working very good. And when I backed out my driveway I had no brakes at all and almost hit a vehicle. I took my truck to Smith Chevrolet where I bought it in Turlock Ca 95380. Upon arrival they checked it in an provided me a loaner vehicle. I purchased the vehicle with every extended warranty available.. I was within my warranties. I-€™m still in my warranty limit. I received a call and was told they need the loaner vehicle back for other customers. I asked if they fixed the issue. The service tech manager and service tech said there was no issue with the brakes. I asked if they got in the vehicle and tested it. They said yes. Problem is I knew they were lying. I arrived to the dealership and I met with [XXX] the general manager cause I had conflict with service manager and service tech. I asked a 30+ year mechanic named [XXX] landers to jump in the truck to test the brake. He said there-€™s no reason the brake boosters are defected and should be replaced. But I insisted he still test the vehicle. When tested the vehicle had severe break issues. I was still left with no loaner vehicle and given my truck to take home with brake issues. Come to find out the service manager and service tech were fired. But [XXX] the general manager was the one that let me leave with my truck and no loaner vehicle. It has been a nightmare for a couple years now. I think outside of this I will seek a serious lawsuit against Smith Chevrolet and [XXX]. The brake booster is still not fixed. Thanks INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Turlock, CA, USA
My service trailer brake system blinked twice, not on at this time. I understand that this a on going problem. please advise if you are going to make GM a recall problem. thanks
- Hampton, VA, USA
1. I lost power steering, power breaks, all dash lights/power and I believe air bags. The truck is available for inspection. 2. The first time I was traveling at 65mph in moderate traffic, it was very difficult to pull over to safety. The second time I was traveling at 50mph on a very windy road with heavy traffic. I almost hit another vehicle head on with several vehicles traveling in both lanes. The last time I was backing into my carport and almost bumped I to my house. 3. No, I called onstar the first time, they did a system check and said everything was good. I called a dealership the Second time and they confirmed I had no open recalls and explained it would be difficult to troubleshoot because it was intermittent. 4. I will be calling back to the dealership in the morning to make an appointment. 5. I got the audible chime, the airbag light came on and the "trailer break" message came on the info center. But everything goes back to normal.
- Kearny, AZ, USA
Stabilitrac light and anti-lock brakes lights on.
- Fort Lauderdale , FL, USA
- Spokane Valley , WA, USA