10.0

really awful
Crashes / Fires:
1 / 7
Injuries / Deaths:
1 / 0
Average Mileage:
16,154 miles

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« Read the previous 20 complaints

problem #45

Jun 202021

Silverado 1500 8-cyl

  • miles
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.

- Perryville, MO, USA

problem #44

Jul 252021

Silverado 1500

  • miles
Reverse lights and camera are out

- Pottsville, PA, USA

problem #43

Jun 012021

Silverado 1500

  • miles
The back-up camera system has failed on my 2017 Silverado for the second time under 46,000 miles. Got to the point that the screen was just blue, not even a distorted image any more. With large vehicles like this I feel the camera is an essential safety component for backing up, especially in my neighborhood with children around, people walking down the sidewalks etc. The dealer had to replace wiring at about 7,000 miles (5mo old) and then wiring and the camera again at about 45,000 miles (4yrs old). The second time more wires broke during testing, triggering a check engine light which resulted in 2 days in the shop. The camera screen started saying it needed repair, would work on and off and then quit completely and went blue.

- Hamburg, NY, USA

problem #42

May 052021

Silverado 1500

  • 56,000 miles
ABS and service trailer brake system warning message came on. Took it in for repairs and they replaced wiring. This caused left wheel speed sensor to malfunction. Vehicle will only drive correctly in 2 wheel drive.

- Emporia, KS, USA

problem #41

Feb 252021

Silverado 1500

  • 13,000 miles
Radio will flash bright lights on the dash and the radio and will change station and setting on truck when moving down the road and when parked will connect to people phone by it's self next to

- Winter Haven, FL, USA

problem #40

Mar 052021

Silverado 1500

  • 36,060 miles
Twice on starting the vehicle the steering (the column unlocked)would not steer. It was impossible to turn the column no matter if I move it forward or reverse. No amount of twisting would allow it to steer. I worry it may fail in action on the road. The dealer said the steering module needed updating and then because it was 57 miles out of warrentee charged me $186. No garrentee it won't happen again.

- Bloomington, IN, USA

problem #39

Mar 112021

Silverado 1500

  • miles
Starting locked up, truck stalled and restarted while making a turn

- Easton, PA, USA

problem #38

Mar 102021

Silverado 1500

  • 80 miles
While driving to the store the rear glass blow up for no reason, dealers said it has something to do with the rear defrost. My car got full of smoke, I thought it was going to catch on fire.

- Minneapolis, MN, USA

problem #37

Feb 062021

Silverado 1500

  • 83,000 miles
Vehicle was remote started in driveway. Before the 1st cycle ran out and shut off the vehicle I opened the rear door and black smoke came out and could see smoke emitting from behind the headrests of the back seat by the slider rear window. The rear defrost had started on fire. The rear window on driver side spiderwebbed when I opened the door. Temperature outside was 7 degrees with windchill below 0. no recall listed here in us at this time I could find. Recall #192220470 in Canada was listed for 2014-2018 trucks.

- Essexville, MI, USA

problem #36

Jan 022021

Silverado 1500 8-cyl

  • Automatic transmission
  • 45,000 miles
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that upon making a sharp turn to the left or to the right, the vehicle inadvertently shut-off with several warning lights displayed on the instrument panel. Once the failure occurred, the vehicle was either shifted into neutral or park in order to resume normal operation. The contact stated that during one of the failures, the windshield wipers independently activated without warning. The contact called mike bell Chevrolet (1200 N park St, carrollton, ga 30117) where she was informed that there were no recalls on the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.

- Roopville, GA, USA

problem #35

Feb 022021

Silverado 1500

  • 56,500 miles
While driving at low speeds the power to the shuts off and seconds later turns back on. This happened multiple times while in slow traffic and turing into a parking lot. When the power shuts off I lost the ability to steer and brake.

- Chapin, SC, USA

problem #34

Jan 272021

Silverado 1500

  • 110,200 miles
When driving my 2017 Chevy Silverado my steering wheel locks up when turning bringing my truck to an abrupt stop, while the steering wheel locks all the electrical and lights on the inside of the truck shut off and on and my stabilitrak message pops on my screen followed by service trailer brake. It started happening just here and there about a month ago but now it is happening more often. It seems to happen more when gas is pass half a tank. I'm really nervous to drive my truck this is getting dangerous! going to have to take it into the dealership asap.

- Boerne, TX, USA

problem #33

Jan 012021

Silverado 1500

  • 68,000 miles
When driving my 2017 Chevy Silverado at lower speeds my steering wheel locks up when turning bringing my truck to an abrupt stop, once in the middle of a street. While the steering wheel locks all the electrical and lights on the inside of the truck shut off and on and my stabilitrak message pops on my screen followed by service trailer brake. It started happening just here and there about a month ago but now it is happening every day. Im scared to drive my truck this is getting dangerous! going to have to take it into the dealership asap.

- Littleton, CO, USA

problem #32

Dec 092020

Silverado 1500 8-cyl

  • 25,600 miles
WHILE DRIVING INTO MY DRIVEWAY TURNING RIGHT ALL POWER COMPLETELY QUIT, I WAS STUCK WITH PART OF MY TRUCK IN THE ROAD WITH NO LIGHTS NOTHING, VERY SCARY CARS COMING MY WAY COULDN'T SEE ME AND WERE HONKING WHEN THEY DID. SPEED LIMIT ON ROAD IS 45MPH AND MANY CAME VERY CLOSE TO HITTING ME. THIS HAS HAPPENED 2 TIMES NOW. FIRST TIME MY POWER CAME BACK ON AND I STARTED BACK UP. THIS TIME I CALLED WRECKER AND BY THE TIME HE ARRIVED I HAD GOTTEN HELP TO PUSH ME OFF THE ROAD. FOR SOME ODD REASON THE TRUCK RESUMED POWER AGAIN AND IS IN MY DRIVEWAY. IF THIS HAPPENED ON A HIGHWAY WHICH I HAD BEEN ON THAT NIGHT I MIGHT NOT BE WRITING THIS CONCERN TO YOU TODAY. I HAVE SOME SIMILAR STORIES REGARDING ELECTRICAL PROBLEMS YET NO RECALLS. PLEASE LET ME KNOW WHERE THIS GOES FRO HERE. THANKS[XXX] MY E-MAIL IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Kalamazoo, MI, USA

problem #31

Nov 182020

Silverado 1500

  • 0 miles
I receive many error lights every time I drive my 2017 Silverado. Lights include stabilitrack and traction control disabled, trailer brake systems service, and power steering diminished. The safety complaint is due to the power steering actually shutting down and a sharp loss in engine power and hard shifting. On many occasions I have had to leave the road until the problem went away. I have gone into quirk Chevrolet on many occasions but they have not been able to find the problem. I have recently contacted Chevrolet directly and they have set up a case and will keep open until this is fixed.

- Atkinson, NH, USA

problem #30

Nov 082020

Silverado 1500

  • 36,000 miles
Two separate occasions with no warning when the vehicle's steering wheel was turned to the left, while in motion, would stop during the turn and jerk back the opposite direction and power to the vehicle would be lost for a second then have power restored. The first time I was backing up and had to turn the steering wheel left to avoid hitting an object, at this point the steering wheel locked up and jerked back in the opposite direction and the headlights flickered, radio screen went blank, and the climate control lights went out but all power came back on after a second. The vehicle did the same six times while trying to back up. I have a video after I backed up and parked and the issue repeated itself so I could get a video to show for a repair. The second occasion was when I was on a 25 mph two lane road. I was turning left onto another road and after coming to a stop to let a car go by I hit the accelerator to get the vehicle to move and the issue happened again but this time the engine cut out, door locks cycled, and lost all power to the vehicle. When I lost power my vehicle was half way into the on-coming lane of the road I was turning off of. Vehicle is at the dealer now at an attempt to fix the issue, the dealership has seen the video I have and the mechanic could not replicate the problem but found issues with the electric steering while doing test drives. As of now I'm not aware of the issues that were found. Mechanic told service supervisor that the electric steering needed to be updated in the computer to smooth out the issues. Since the original issue could not be replicated, not sure if this will be the fix. If video evidence is needed please email me and I will send video.

- Townsend, DE, USA

problem #29

Nov 012020

Silverado 1500

  • 75,000 miles
My 2017 Silverado had a recall for the rear defroster. The recall repair was performed 6 months ago. Over this past weekend, an electrical fire smell appeared in the vehicle, and shortly thereafter, the rear sliding window began to smoke from behind a plastic part. I immediately pulled the truck over and shut down the engine and evacuated my family. The smoke stopped and I removed the fuse and relays for rear defrost to prevent future fire. Clearly the recall repair did not accomplish fixing the safety issue.

- Oconomowoc, WI, USA

problem #28

Sep 132020

Silverado 1500

  • 35,300 miles
This morning I was driving to work with the heat on full, heated seats on, and the rear defrost. I smelt smoke coming from somewhere in the car. I looked in my back seat to see smoke coming from the bottom of my rear window. I did not operate my rear power window at any point today. I stopped and looked closer to see something electrical melting behind the rear passenger head rest (see picture). Suddenly there was a loud pop, it was the rear window breaking. The whole thing did not break, just the 1/3 on the driver side. I believe this was the first time I have I used the rear defrost. I'm very happy nothing caught on fire and my back seat was empty. When I drove home there were no problems, the rear defrost was off but now I have a shattered. I did not have anything in my truck bed that could have broken the window, I believe the heat from the electrical issue caused it to shatter. I have seen that Canada has recalled this truck for this issue. I don't know who is responsible and who is going to fix this problem.

- Vail, CO, USA

problem #27

Aug 222020

Silverado 1500

  • 29,000 miles
I was driving the vehicle and the power steering went out temporarily at an intersection when attempting to make a left turn. The issue went away but then a month later the same issue happened again when turning right into a driveway except this time the truck completely stalled and went powerless. The truck was taken to a local dealership and they were unable to gurantee a fix but stated they disconnected and cleaned a few grounds before reattaching them. GM customer service declined to assist at all with covering the shop charges. The truck that is 3 years old and has less than 30K miles.

- Toledo, OH, USA

problem #26

May 282020

Silverado 1500

  • miles
The mylink radio system in my 2017 silverrado has developed a mnid of its own. It doesn't matter if the truck is sitting still or moving. Turn radio on and in just a few seconds the radio starts the browse function. It starts scrolling all the stations and on my little screen above my steering wheel goes to audio function disabling my speed readout. Also effects the navigation screen where the map jumps all over the place and displays locations off and on. On the home screen the apps just keep scrolling by never stopping. It is like the system has a ghost in it. It is very distracting while driving as the screen keeps changing. Now I am leaving the radio off. Can not use my navigation which I pay for every year, also sometimes the touch screen will not respond. My truck has 50,800 miles on it. I purchased the truck on October 31 2017. I have researched on the internet and found this problem happens quite frequently with the mylink radio system in other Chevy products. Also discovered that the approx. Cost to replace or fix is approx. $1000. I first noticed this problem apprx 2.5 months a nd has steadliy gotten worse. Am afraid the the hmi module may go out and render my truck useless

- Grapeland, TX, USA

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