10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,537 miles

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problem #44

Nov 262023

Silverado 1500

  • miles
In August 2023 I was hearing a popping noise coming from my truck. Took it to Hare dealership for diagnosis and repair. They had my truck until September 8, 2023. I was told Hare service couldn't reproduce the noise, ran multi-point inspection and was informed that everything was fine. Few days later, I returned to dealership and reported still hearing the popping noise. But service Mgr. said they found nothing wrong that wasn't repaired. Approximately 10 weeks later, while my wife was driving to pick up dinner, after stopping at a stop sign, she started moving and all the sudden steering the vehicle was impossible, and the truck collapsed in the middle of the dark road! See photos. I believe the safety risks to my family and other travelers on the roads speaks for themselves in this situation. I went to the scene with my father-in-law, where I saw my wife visibly terrified and shaking! As for the condition of the truck at the scene, see photos. I had the truck towed to my home, then called Hare Chevrolet the next morning and my truck was then towed to them. Hare reported that, Upper ball joint failed. Multiple damaged components. Recommend replacement of Upper Control Arm, Lower Control Arm, Axle Shaft, Steering Gear, RF Outer Tie Rod End, RF Brake Line, & Wire Repair for Speed Sensor. 4 Wheel Alignment: Required with ball joint replacement. [Primary]: D11 : Multi-Point Inspection (I), Wheels/Rims: Wheel repair. After waiting 6 weeks for Hare to provide a required written estimate detailing the costs of parts, labor, fees and taxes, I finally had my truck towed to another shop a few days ago. Excluding Sep. 8 to Nov 26, 2023, I have not had use of my family vehicle since August 15, 2023!

- Middletown, IN, USA

problem #43

Nov 262023

Silverado 1500

  • miles
Vehicle steering became intermittently jerky while turning in reverse out of driveway and back up camera guide disappeared. This happenend suddenly every time backing out of driveway for about 4 days. The second episode was while attempting to do a K turn. Steering was lost, could not complete the turn almost putting the vehicle into a large ditch. I was able to complete the turn and vehicle opperated seemingly "normal". Concerned, I drove dorectly home, the same happened while turning another corner almost into a ditch.....had to stop short of the turn and muscle the steering wheel to safely get through the corner. The dash communication system showed "service power steering no assist soon" while the incidents happened. After parking vehicle at home the alert would not go away and unable to turn steering wheel. This steering issue seemed to happen at a reduced speed while turning. Very dangerous situation !! I will need to have the truck towed to shop for review and contact dealer for any currnt recalls. I know GM trucks have been recaled for this issue on past models. I have read a bad ground on the passenger side chassis behind front tire may be the culprit as well.

- Ontario , NY, USA

problem #42

Nov 042023

Silverado 1500

  • miles
Power steering failure while the vehicle is in motion. Power assist goes off and on intermittently, without warning. This causes a very unsafe condition, particularly if you are in a curve or turn. There have been other reported failures on this model truck. I have taken the vehicle to an authorized Chevrolet dealer who stated there is no recall on the vehicle for this problem, but also stated Chevrolet is aware of the problem and has had a recall in the past for the electronic steering doing the same thing. The dealer stated they could not replicate the problem and charged me $147 for diagnostic, which showed nothing. This was done, although the truck was sold as a certified pre owned vehicle with warranty.

- Jacksonville, FL, USA

problem #41

Jun 012023

Silverado 1500

  • miles
I've had continued issues with components that are electrical. The interior electrical items go wonky, radio touch screen will blink back and forth between two screens for several minutes. Sometimes the sir and radio will just turn on with no key, this is random. It will also turn on off then on again after removing key. The ac has begun to randomly stop working(, blowing cold or at sufficient correct speed) all these occurrences are random, have been checked, unable to duplicate or correct. Bigger more serious issues. The steering and loss of power and hesitation in transmission. My steering went horribly bad. It was replaced and it's still bad and the power module in new unit is bad.. again waiting for s new tech and pinion. (It's been ridiculous with the strike) the steering for several months has been extremely sloppy causing the truck to wander and it's very unsafe. Over the last couple months there's a hesitation when stepping on the gas. As well as a loss in power while driving and far too much gas is required to get it going. The truck purrs when idling but it's losing power. I've stayed on top of the maintenance.. I've had everything checked. These electrical issues have become more than annoying. They are now unsafe, becoming very expensive and have resulted in my having to rent a vehicle. I see there have been many complaints over steering, transmission and electrical. It's time to do something about these unsafe issues

- Pinellas Park, FL, USA

problem #40

Aug 302023

Silverado 1500

  • miles
I first noticed jerking in my steering two days later the power assist failed. It was almost impossible to steer the vehicle. Luckily I was just leaving my drive. Next time I was in the vehicle the power assist for the steering worked fine, went online and found a video that makes the repair was a body to frame ground strap. This braided copper ground strap from frame to body is located right behind the passengers front wheel. It is subject to salt and corrosion. My vehicle only has 40,000 miles on it and I do have a picture of the failure cost me $10 to repair it shame on GM for putting this critical ground just behind the front tire exposed to salt and corrosion

- Eagle, MI, USA

problem #39

Jun 032023

Silverado 1500

  • miles
There is a vibration that is randomly felt. Over the last year I have replaced struts shocks control arm control arm bushings sway bar link sway bar link bushings tires twice and the vibration just keeps increasing to the point it's doing it now when I turn or take bends in the highway. There is now a flat spot in a tire feel when going it slower speeds to be added to the vibration that happens later on obviously related. This is either from my understanding going to be axle or driveshaft it's going to get looked at today since there's nothing left underneath to repair. This has ruined a pair tires I bought last year for $1,500 in September and probably well on its way to ruining the tires that I've just put on last week for $2,400. There is a hesitation a lack of response and a vibration. As far as the electrical goes it makes this very weird buzzing sound very randomly it's only happened about four times it's loud and it can't be explained. Also sometimes the radio and the AC just turns on and there's no key in the car and I've had the door open for a few minutes. Sometimes after turning it off he'll turn everything off but turn it all back on again no key in. Sometimes I can turn the stereo off and it makes a whistling buzzing sound and it's not even on. As far as any light indicators on the dash for any of this no never had a one. I have completely taken care of this vehicle with the transmission flush and will changes and everything that it's supposed to have and I put a lot of money in it since I've had it in a year but I shouldn't have to on 2019 and it's still experiencing the same problems and I have plenty of documentation. As far as date of occurrence it's been continual and random since I bought the truck in June of 2023 from a local dealership called Lokey

- Pinellas Park, FL, USA

problem #38

Jul 252023

Silverado 1500

  • miles
While driving home from church the vehicle suddenly lost power steering when making a right hand turn. I had to go into the opposite lane to make the turn. Fortunately there were no other vehicles in the other lane and I was not far from home. There were no warning lights displayed during the incident. When restarted the truck the same day the power steering was working again. The the next day I started to drive out of my drive way and I finally got a message on my dash that said "Service power steering no assist soon". I called to have it service, but cannot get for 2 weeks. I called chevy customer service to inform them of the incident. They suggested having it serviced by a chevy dealership.

- Sodus, NY, USA

problem #37

Jul 012023

Silverado 1500

  • miles
Service Trailer Brake warning flashed then suddenly lost power steering which nearly caused a crash. Vehicle was taken to dealership and a corroded Grounding Strap caused the complete loss of the electrical power steering system.

- Fulton, NY, USA

problem #36

Feb 232023

Silverado 1500

  • miles
Driving and the steering will jerk and comes up svc esc and service back up camera.Back up camera flashing on display but will not stay on.dealership said it was a battery issue so they changed battery and with in 7 miles from dealership almost hit oncoming car due to steering going out. Happen out of no where so it really hard to drive

- Wheeling, WV, USA

problem #35

Mar 052023

Silverado 1500

  • 30,000 miles
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 70 MPH, the vehicle experienced a loss of power of steering functionality. No warning lights were illuminated. The dealer was made aware of the failure; however, the vehicle had not been repaired or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. The VIN was not available.

- Howell, MI, USA

problem #34

Nov 062022

Silverado 1500

  • miles
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.

- Brodnax, VA, USA

problem #33

Oct 132022

Silverado 1500

  • miles
While pulling into a gas station travelling no more than 10 mph the truck turned hard toward a gas pump island and crashed into the island barrier guard. After shutting down the engine and restarting I pulled the truck out of contact with the barrier. The ESC light is now on. It still drives but pulls hard to the right. I have contacted the local dealer that I will be using for repairs and will deliver it to their shop tomorrow. It has not been inspected yet. After the incident the ESC light was illuminated and still is.

- Delphi, IN, USA

problem #32

Sep 032022

Silverado 1500

  • miles
Lost all power steering and brake pedal did not work properly. Could not steer vehicle at all even using both hands on steering wheel. I shut off the truck, turned it back on and "service power steering" light came on the dashboard. Steering did not work at all so I shut it off. Called dealer to report problem and left a message to call me back.( I did not hear back from the dealer.) After a short period of time, I restarted the truck and the service light was still on, but the steering and brakes were working so I drove it home. I took it to the dealership on Sept 5th to explain what happened. They pulled up 8 codes from the truck and made me an appt for sept 8th. They informed me that there was a wire chafing problem with this particular truck, but upon inspection on the 8th, they said they could not find a bad wire. They told me to drive it until it happens again! Not being able to steer or brake are DEFINITELY SAFETY issues !

- Trafford, PA, USA

problem #31

Jan 022021

Silverado 1500

  • miles
On the dash display when shutting the vehicle down states "shift to park" and will not power down unless you constatntly move the vehicle backwards and forward multiple times before it powers down. This was replicated at the dealer and the shift assy was replaced under warranty in 1/21 but now 3/22 it is doing the same thing again. Dealer contacted says out of warranty contacted GM customer service case # 9-7518724528 and waiting on GM's position at this point this is a problem with many GM products per the internet and if it is not shifting to park becomes a safety issue GM has service bulletins listed on alldata but no recalls at this time

- Rehoboth, MA, USA

problem #30

Mar 212022

Silverado 1500

  • miles
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.

- Elkhorn, NE, USA

problem #29

Nov 172021

Silverado 1500

  • miles
Was Driving the truck when I got a Service Power steering and Service ESC and steering wheel turned hard had no steering assist while driving on the freeway was about to hit a curve when this happened had to stop completely since I couldn-€™t move the steering wheel! Took it to the dealer and they said it-€™s something they don-€™t cover so now they are trying to make me pay for something I have no clue about

- Fontana , CA, USA

problem #28

Oct 292021

Silverado 1500

  • miles
Event in Order: -AutoStart, failure -Started with key --€œAction Required-€ - -€œSteering Assist Is Reduced, Drive with Care-€ --€œService-€ - -€œTrailer Brake System-€ --€œdash panel information-€ not available -€" Fuel Economy and oil life --€œTraction Control light on-€ -Put truck in reverse, gear not engaged, no response -Put truck in drive, worked, but steering very difficult and made vehicle not safe to drive and/or operate. This has happened to me once before but not to this extent, last was when I was driving and thankfully I was able to pull over and turn the vehicle off. It would not start after repeated attempts but finally started after and functioned normally. These events had not check engine lights and when serviced, the mechanics said they didn-€™t see anything when scanned. OnStar diagnostics had no report when I had it active. I bought this truck less than 18,000 miles ago. Initially bought at 17,181 miles on Feb 22, 2021 and is now at 34,675 miles as of Oct 29, 2021. This is a safety concern as the steering fail can potentially lead to an accident if the truck can-€™t be controlled. Traction control failure can lead to the vehicle becoming stalled in a dangerous situation. Brake systems can lead to unwanted breaking and/or being unable to break. This truck is a danger to operate. I do have video but, upload does not support MP4 format.

- Albuquerque, NM, USA

problem #27

Sep 142021

Silverado 1500

  • miles
Vehicle has 30,000 miles. Started the Vehicle in the morning and for no apparent reason the power steering was out. Error messages on the Dash were Service Power Steering and Service ESC

- Simpsonville, SC, USA

problem #26

Jul 102021

Silverado 1500

  • miles
I received a message to "Service Power Steering" and to "Service ESC". The power steering completely went out and I had to drive without it. Once the vehicle sat for about an hour, I restarted it and the messages cleared. This is the second time this has happened since I have owned the vehicle.

- New Castle, PA, USA

problem #25

Aug 012020

Silverado 1500

  • 44,000 miles
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that at start-up and occasionally while driving at various speeds, the steering wheel ceased to operate as designed. Additionally, the vehicle occasionally failed to respond when shifted into drive however, the reverse gear worked as designed. The power steering assist warning light was illuminated. The contact recently noticed that the rear driver's side seat belt was not stitched properly. The seat belt strap loosened while attempting to secure his child in the seat belt. Mtn view Chevy (310 E 20th St, chattanooga, tn 37408) was made aware of the failures and informed the contact that the vehicle was over the warranty coverage and there were no recalls associated with the failures. The manufacturer was made aware of the failures and opened a case but informed the contact that recalls were VIN specific and the VIN was not included in any recalls associated with the failures. The manufacturer referred the contact to an authorized dealer to have the vehicle diagnosed. The approximate failure mileage was 44,000. Invalid VIN.

- Wildwood, GA, USA

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