really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 1
Average Mileage:
52,129 miles

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« Read the previous 20 complaints

problem #15

Jun 012015

Silverado 1500 Hybrid

  • miles
Cracked dashboard near passenger airbag. Can present a hazard if passenger airbag deploys and the dashboard fails in a way that can send broken pieces, injuring the passenger more severely during a collision.

- Fort Lauderdale, FL, USA

problem #14

Aug 092015

Silverado 1500 Hybrid

  • 90,000 miles
The contact owns a 2009 Chevrolet Silverado. The contact stated that the dashboard above the passenger side air bag was cracked. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

- Foothill Ranch, CA, USA

problem #13

Jan 082014

Silverado 1500 Hybrid

  • 90,000 miles
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that the front passenger side dashboard fractured from heat stress. The dealer and manufacturer were made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000.

- Concord , IL, USA

problem #12

Dec 262014

Silverado 1500 Hybrid

  • miles
I currently own a 2009 Chevrolet Silverado ltz crew cab with approximately 96K miles I have owned this car for about a year now since purchasing a noticed a crack on the driver side dashboard under the instrument cluster and on the passenger side next to the passenger air bag. Also the two door handles one being the driver front and the other being passenger front the chrome finish seems to be defective and not staying adhered O the handle and come off in sharp edges making it easy to cut you hand. As the dealership knows this is a defect in the manufacture they used on these trucks the 2 issues on here are not just on 1 vehicle but numerous Silverado Tahoe and trucks with the same dash and handles. It seems like they pose a safety issue because the handle may cut you and the dash may project sharp pieces if jagged plastic if involved in a collision. Myself and many others feel that the General Motors knows about the safety issues and as the vehicle manufactures should do the right thing and fix a defective and dangerous product they put out with the form of a recall. I've seen this issue range from trucks between 2008-2012 with 1- 10000000 miles.

- North Las Vegas , NV, USA

problem #11

Feb 012012

Silverado 1500 Hybrid 8-cyl

  • 80,000 miles
Dashboard is cracked in several places, from airbags to windshield, and in front of instrument cluster. All on top of dash. It is crumbling and I fear for my safety if I am in a collision.

- Denham Springs, LA, USA

problem #10

Nov 012013

Silverado 1500 Hybrid

  • 24,500 miles
After unlocking the manual door lock on the truck the interior door handle would not open the door. The lock was disconnected from the interior locking mechanism, effectively trapping me in my vehicle. At this time I unrolled the window and used the key in the outside door to try to unlock the door, but the lock was jammed and I was unable to leave my vehicle using either the inside or the outside handle or locks or the driver door. I was forced to exit the vehicle from the passenger side door. This is a recurring problem and seems to occur most often after rainfall or a car wash. This is a serious safety concern in the event of a collision, car fire or water crash or other emergency that could potentially be fatal and should be recalled to protect people from being trapped in their vehicles. It is also notable that consumer reports has listed "locks and latches" as a common problem area for a 2009 Silverado. I contacted a Chevrolet dealership and they refused fully cover the repair cost, which was well over $250 and they stated that the "door lock actuator was defective". the corporate GM phone call center was not helpful and told me it would not be fully covered because my vehicle was just out of bumper to bumper warranty. I believe this should be recalled to protect consumers.

- North Tonawanda, NY, USA

problem #9

Jun 232013

Silverado 1500 Hybrid

  • miles
On 6/23/13 my father was making a left turn over a 4 lane street. He was hit by a 2008 Nissan rouge going between 37-40mph on the drivers side door. My fathers truck was in motion at 4-6mph. The truck suffered extensive damage, and my dad passed away hours later at the hospital due to internal bleeding of pelvic area. The trucks drive shaft was cut in a half. The truck has a 5 star side crash safety rating, I do not understand how a car that was not even speeding crumpled the truck that badly. The frame of the truck was pushed so far back the gas and brake pedal were one.

- Coral Springs, FL, USA

problem #8

Jun 052013

Silverado 1500 Hybrid 8-cyl

  • 64,000 miles
2009 Chevy Silverado crew cab passenger dash cracked right in between airbag. Really concerned if airbag is engaged/deployed the dash will interfere or cause harm or bodily injury due to cracked dash pieces to become projectiles into the cab. Filed complaint with Chevy GMC they wont fix it under warranty but will charge a goodwill fee. Prices vary from dealership to dealership depending on location. I am very concerned that this is a mass phenomena and a safety hazard.

- Saugus, CA, USA

problem #7

Jun 202013

Silverado 1500 Hybrid

  • 58,000 miles
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that there were two large fractures located on the top portion of the passenger's side dashboard and a large fracture on the driver's side. The contact was concerned because the fractures were located near the passenger's side air bag area. The vehicle was not repaired. The approximate failure was 58,000.

- Mesquite, TX, USA

problem #6

Apr 162013

Silverado 1500 Hybrid

  • 50,000 miles
The contact owns a 2009 Chevrolet Silverado. The contact stated that she had the child lock activated on the rear passenger side door. The contact attempted to open the door from the outside of the vehicle but it failed. The contact had to enter the vehicle from the other side in order to get the child out. The contact also mentioned that she was able to open the door from the inside while the child lock was activated. The vehicle was taken to the dealer for inspection and they stated that the child lock needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 50,000.

- Shenandoah, VA, USA

problem #5

Feb 012013

Silverado 1500 Hybrid 8-cyl

  • 38,500 miles
2009 Chevy Silverado lost traction on highway during slippery road conditions, vehicle spun out and hit a metal roped fence head on and also went across the median and slammed the front end of vehicle into a guard rail stopping it instantly from going into on coming traffic. The vehicles damage was on the front end directly in the center causing a wedge into the radiator, engine and bent the front of the frame. The impact was very loud and solid. The impact caused the truck to stand on the front of vehicle, slamming the back end of the vehicle on the ground with great force. The airbag didn't deploy which at the speed of around 60 mph and the place the vehicle was hit in, makes me very concerned on the safety of this vehicle. My 5 year old son said his right arm was hurting after the accident and with in the hour of having the accident myself ended up in the hospital with a stiff neck and a very soar and bruised back, I was released with minor injuries and I consider myself lucky. Please let me know if anything can be done about this situation and the safety of myself and my son.

- Quincy, IL, USA

problem #4

Aug 102012

Silverado 1500 Hybrid

  • 45,000 miles
You cannot open the doors with the handle from inside the truck if doors are locked. Pulling on handle will not unlock the door. I feel this is a major safety issue as you would not be able to until you use the unlock button. If you are in a crash your instinct would be the use the handle not to unlock it first.

- New London, NH, USA

problem #3

Dec 012010

Silverado 1500 Hybrid

  • 4,900 miles
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that while driving in reverse at 2 mph, the rear bumper bent severely after crashing into a rail. The contact stated the dealer nor manufacturer were notified of the failure. The contact did not mention if the police were called or if there were any injuries. The vehicle was not repaired. The failure mileage was 4,900 and the current mileage was 5,000. The VIN was unavailable.

- Toledo, OH, USA

problem #2

Mar 102010

Silverado 1500 Hybrid

  • 3,000 miles
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) I own a 2009 Chevy pickup with a extended cab when I drive down the road the doors shutter and feel like they are going to open the dealer is saying there was a national recall for striker plates they put them on with no change I am afraid to put my kids in this truck because the doors might open and gas pedal doesn't seem to respond correctly [xxx]

- Lafayette, NY, USA

problem #1

Mar 032009

Silverado 1500 Hybrid

  • 2,000 miles
I have a 2009 Chevy Silverado 1500 crew 4X4. I recently had collision backing out of a parking space. I collided with a Toyota Camry backing out of a space on the opposite side aisle. We basically hit rear corner to rear corner. My complaint is the extent of damage to the truck on such a low speed collision. Visual damage: Right bumper end (3 piece outer bumper) is bent in and up slightly. Rear of bed side panel is bent in and up slightly rear light is cracked there is a dent(buckle) in the bed side panel above the wheel well, about the size of a hand. 3 estimates: (1 dealer, 1 private shop, 1 GM preferred collision center) parts needed; new rear bumper new bumper re inforcement new tail light new truck bed side panel.(yes, the whole side panel!) estimates for damage repairs; $2600 dealer $2600 private $3200 GM authorized collision center about 50/50 parts & labor this does not include a trailer hitch brace that is most likely bent. Due to liability of potential failure, all say if this even looks damaged, will require replacement. Add $400. Dealer and GM collision center gen mgr say the bumper design of the new Silverado body style "sucks"! the center section of the bumper can take direct, flush ipact just fine. The end sections will be destroyed in even a low speed impact. The killer is the damage to the side bed panels. Because the rear of panel is a single wall of sheet metal, un reinforced, it buckles like fabric at even the lightest touch. You could bend it in by hand if you push hard enough. Since there is no way to pull out this panel due to its un reinforced sheet metal design, the most cost effective repair is to replace the whole panel. They sell the truck cheap! they make a fortune on replacement parts because of the cheap design quality. Word to the wise: Get the rear backing sensors! it will save you $3000. It wouldn't help in my case as I still had another moving vehicle. No fault collision.

- Gilbert, AZ, USA