10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 1
Average Mileage:
50,558 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2009 Chevrolet Silverado 1500 Hybrid:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #38

Jun 142018

Silverado 1500 Hybrid

  • 93,000 miles
Electronic device below drivers seat corroded due to acoustical pad retaining moisture. Air bag light and instrument safety issue. Already recall on certain VIN, however my truck VIN not listed.

- Virginia Beach, VA, USA

problem #37

Mar 012017

Silverado 1500 Hybrid

  • 79,000 miles
Cracked dashboard by passenger side air bag. My concern is if the air bag is deployed will it cause the dash to shatter causing more injury. I had the same crack in the same place on my 201 3 Tahoe but I have traded it in. It seems that there a major issue with multiple Chevrolet vehicles similar to mine.

- Ovilla, TX, USA

problem #36

May 082017

Silverado 1500 Hybrid

  • miles
The dashboard is crackied, breaking, and deteriorating around the passenger side airbag and in various other areas along the dash. In the event of a front end collision, pieces of the fractured dash could become potential projectiles causing further injuries.

- Oklahoma City, OK, USA

problem #35

Mar 232018

Silverado 1500 Hybrid

  • 95,000 miles
Outside chrome door handles (3 of four) are extremely loose and falling off. One door handle fell off while driving on a highway in addition, the broken handles do not fasten securely

- Austin, TX, USA

problem #34

Jan 042017

Silverado 1500 Hybrid

  • miles
The dashboard immediately surrounding the case holding the passenger side airbag in my 2009 Chevy Silverado is cracked and broken in three (3) different places, including two (2) corners. I was advised this is a common issue in GM trucks, and that it is a structural integrity issue that could cause airbag deployment without accident. I was advised that since our truck is part of the takata recall to have our airbags turned off, especially since the dash holding the airbag is broken and damaged. Three-way Chevrolet in bakersfield, ca refuses to turn the airbag off, even after agreeing the cracked and broken dashboard poses an inherent safety risk by compromising the already defective airbags.

- Bakersfield, CA, USA

problem #33

Aug 102017

Silverado 1500 Hybrid

  • 184,000 miles
Dash is cracked over passenger air bag, also cracked in center of dash, and cracked on driver side.

- Ringgold, GA, USA

problem #32

Jul 132010

Silverado 1500 Hybrid

  • 15,000 miles
Top of dash cover has cracked around air bag and bottom corner of drivers side appeared maybe a year after purchased new. Not aware exactly when it happened but has steadily gotten worse.

- Pine Bluff, AR, USA

problem #31

Oct 012014

Silverado 1500 Hybrid

  • miles
Dashboard crack in several places/including around air bags/there is a recall on air bags but a permanent fix has not been found. When a fix is found my vehicle can not be work on as is because the cracks around the air bag compartment. Cannot ride any one on the passenger side of my vehicle because of the fear of air bag deployment.

- Monroe, LA, USA

problem #30

Jun 122017

Silverado 1500 Hybrid

  • miles
This is an airbag concern, there is cracking in the dash board near the pasenger airbag. This started two months ago, but the crack keeps devolping. I have also heard other cases of 2007-2013 GM vehicles. I don't know if this affects the airbag. This is a concern because I have heard other complaints. The vehicle was stationary when it started. I think it's because of the weak plastic.

- Chandler, AZ, USA

problem #29

Jan 012015

Silverado 1500 Hybrid

  • 70,000 miles
I have a concern about the dash board around the passenger air bag.. the dash is cracking around the plastic cover and I know of 2 other trucks that have done the same thing" I have read different articles about people who have had the same issues and the dealer tells them it's too bad and they will not warrant the repairs. This to me is a very very bad safety matter just because if you are in a bad wreck and the air bag does deploy there is a good chance the dash will pop the bag if it doesn't blow the dash board up and send plastic projectiles flying all over the place possibly blinding or killing you from the scrapnal plastic pieces. Has anyone else complained about the dash boards being defective"

- Pearland, TX, USA

problem #28

May 182017

Silverado 1500 Hybrid

  • 80,850 miles
The dash cracked next to the upper left corner of the front passenger side airbag cover. It did so completely by itself sometime between about May 10 and May 18. It was fine the last time I dusted the dash off around May 10. I discovered it a couple of days a go. I have found that it seems to be common in 2oo7 to 2O13 GM truck type vehicles. My son in law had same problem with his 2010 Silverado he bought new. I also purchased my 2009 Silverado new. I also got the passenger airbag recall notice. Seems the airbag problem could be more dangerous because of the cracked dash. Don't know if truck was stationary or moving when this happened. I assume it may have been parked as I don't remember hearing any sort of cracking sound.

- Fort Payne, AL, USA

problem #27

Apr 272017

Silverado 1500 Hybrid

  • 92,000 miles
On thursdsy, April 27, 2017, I parked my 2009 Chevy Silverado at home in my driveway after work and shut it off for the night. It was stationary at that point. I did not restart it or move it for the remainder of the day/evening. The next morning, the engine would not start. It sounded like it was going to start, but to no avail after several tries. I determined it was not getting fuel. I called a local auto repair tech who diagnosed it on site, to be a faulty chassis electronic control module, which sends fuel to the fuel pump. Upon researching the problem, I found a recall bulletin / product safety recall #14515B issued January 2015. It clearly states that the 2007-2013 Chevrolet Silverado (along with many other makes/models/years) may have a chassis electronic module could have internal contamination (water, build-up causing wire and bolt corrosion). I believe this to be the case for my vehicle. According to the bulletin, the unsafe factor is that the "vehicle could stall while in motion and increase the risk of a vehicle crash." www-ODI.NHTSA.dot.gov/acms/cs/jaxrs/download/doc/ucm472842/rcrit-14V614-0055.pdf I am the third owner so I did not receive a recall notice directly. I purchased this vehicle May 24, 2016.

- South Royalton, VT, USA

problem #26

Apr 062017

Silverado 1500 Hybrid

  • miles
Ok

- Lancaster, SC, USA

problem #25

Jan 142014

Silverado 1500 Hybrid

  • miles
The dash cracked in several places and the door trims are all falling off.

- Mckinney, TX, USA

problem #24

Dec 102013

Silverado 1500 Hybrid

  • miles
Dash board is cracked and continues to crack. It rattles horribly and the major concern is that if the air bags are deployed, sharp hard pieces of plastic will be shot throughout the truck interior or the cracked dash could puncture the air bag making the air bag useless.

- Cypress, TX, USA

problem #23

Oct 102016

Silverado 1500 Hybrid

  • 70,000 miles
Cracking dash in corners of airbag compartment and on the drivers side. The dash was replaced because of this problem once and now the replacement dash has cracked in the same spots. I have concerns of airbag safety.

- Ocean Springs, MS, USA

problem #22

Aug 172013

Silverado 1500 Hybrid

  • 100,000 miles
Takata recall my dashboard is cracked in 3 places near the airbag. I took it to the dealership and they told me that because my warranty was up they couldn't do anything. I expressed my concern with the cracks breing so close to where the airbag is located, but they did nothing about it.

- Houston, TX, USA

problem #21

Aug 162016

Silverado 1500 Hybrid

  • 93,000 miles
Dashboard is starting to crack around airbag compartment and splitting across to center of dash. If airbag deploys could send sharp objects flying into truck cab or possibly puncture airbag as it deploys. I am the original owner of this truck and it has never been in any accidents.00, 2009 ##

- Pearland, TX, USA

problem #20

Aug 102016

Silverado 1500 Hybrid

  • 63,000 miles
My dash was replaced at 63000 miles because it cracked on the passenger side by the airbag. Now it's cracked again by the airbag in 2 places this time. I took it back to hendrick Chevrolet and they said there was nothing they could do because it's out of the 12 months 12000 mile warranty. I would have to call Chevrolet. I called Chevrolet and talked to a nice lady who transferred me to a senior advisor who L explained my situation and concern over safety if the airbag deployed. She took a second and they have done testing and there is no safety issue is what I was told. Then she checked to see if there was any customer assistance and came back with the customer has to pay 100 % to fix because it's cosmetic. I've looked online and it looks like a huge problem everywhere. For mine to crack for the 2nd time within 28000 miles is uncalled for. What's it going to take someone getting seriously injured before they do something or fix the problem. Looks like there going cheap and take a chance. We the customers need any help we can get for Chevrolet to own up to this flaw in design and take responsibility.

- Pelham, AL, USA

problem #19

Jul 302016

Silverado 1500 Hybrid

  • 69,967 miles
A few days ago while detailing the interior of my truck, L noticed several cracks in the dash where the takata airbags deploy. I only have 69,000 miles on this vehicle. It has been garage kept. I took it to our local dealership & the advised it was out of warranty & nothing could be done. I would like to add, L just received my recall notice of the deteriorating airbag recall for this vehicle. I'm fearful to drive this truck for fear of dash pieces & early airbag deployment. Dealership was contacted yesterday & L was advised by paul, a service writer, the parts to repair this recall are not available. I asked about what would happen if the takata inflators airbags deployed & L or passenger was killed or hurt? my response was there is nothing that could be done at this time.

- Saint Cloud, FL, USA

Read the next 18 complaints »