10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 29,550 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall- since March 2017, my warning light system has intermittently displayed a "service airbag" message. There is an existing recall associated with my VIN, however since may, 2016 the recall status remains as "recall incomplete, remedy not yet available". I believe this to be an obvious safety concern.
- Venice, FL, USA
Takata recall
- Redwood City, CA, USA
Broken plastic dash board( top plastic) leaving sharp jagged edges around airbag panel on passengers side where airbag deploys. Dash cracks in other multiple locations above instrument cluster with sharp plastic broken pieces on drivers side near instrument cluster. Vehicle is garage kept and I use a windshield shade in the sun. Vehicle had 8000 miles on it. New breaks continue to develop on dash board from thermal expansion and material structural failure of the dash board top plastic. Also has dis-coloration on the airbag panel plastic panel on the passenger side dash board. Dash board airbag panel looks to be deteriorating and may possibly fragment in an airbag deployment. I have concerns with facial lacerations and contusions if a bag deploys and this panel along with other sharp broken dash board plastic fragments become projectiles for both the driver and passenger on the upper torso, face, arms and potential blindness from an eye injury from sharp dashboard plastic fragmentation intrusion. Newest cracks on the drivers side were witness on a warm day recently when I entered the car I heard a crack as I shut the drivers door. The airbag I noticed in September of 2015 in the left corner of the airbag cover, the forward most corner of the dash that is around the passenger airbag. The passenger air bag plastic panel recently shows sign of white discoloration streaks through the plastic and will not cleanup. Plastic look as if it is deteriorating and changing color. I'm very concerned with this panel as this deploys with airbag on the passengers side. Also concerned that the driver airbag cover on the steering wheel looks to be made of the same material and that fragmentation may occur here as well in a airbag deployment.
- Memphis, GA, USA
Traveling under 10 mph in neutral, both side air curtains deployed. Traveling on dirt road. No pot hole, rock or bump involved. No warning of deployment.
- Trabuco Canyon, CA, USA
The contact owns a 2009 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V318000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. All american Chevrolet in midland, Texas was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 11/15/17 updated 11/27/2017
- Midland, TX, USA
Takata recall. The contact owns a 2009 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The unknown dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 10/17/17 consumer stated joel rogers chev (877-245-0089) says part not available even though they continue to sell new vehicles with airbags. 9-18-17 updated 10/4/18
- Houston, TX, USA
Takata recall. The contact owns a 2009 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (childre GMC in milledgeville, ga) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the air bag indicator flashed consistently, but the dealer stated that it was not an issue. The failure mileage was unknown. VIN tool confirms parts not available. Updated 09/06/17 updated 09/14/2017
- Sandersville, GA, USA
I am very frustrated that a year later and we have no fix for this problem. I have to send my son of in this vehicle everyday and worry. Why is it taking this long when it can cause a horrific problem.
- Pasadena, TX, USA
Takata recall. The contact owns a 2009 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (jim ellis) confirmed that the parts were not available for the recall remedy. The vehicle was not diagnosed or repaired. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Decatur, GA, USA
I have a concern about the dash board around the passenger air bag.. the dash is cracking around the plastic cover and I know of 2 other trucks that have done the same thing" I have read different articles about people who have had the same issues and the dealer tells them it's too bad and they will not warrant the repairs. This to me is a very very bad safety matter just because if you are in a bad wreck and the air bag does deploy there is a good chance the dash will pop the bag if it doesn't blow the dash board up and send plastic projectiles flying all over the place possibly blinding or killing you from the scrapnal plastic pieces. Has anyone else complained about the dash boards being defective"
- Pearland, TX, USA
2009 Chevrolet Silverado. Consumer writes in regards to corroded and faulty SDM module. Consumer has another vehicle correspondence in artemis. The consumer stated there was water leaking into driver's floorboard area and underneath the padding. The brake cable grommets in the firewall, and sheet metal body seams that were not properly sealed or not sealed at all. The vehicle was repaired. The consumer stated the vehicle was not included the recall due to the vehicle not being driven in northeastern states with snow. The consumer believes his vehicle should be included in the recall since it exhibited the same failure.
- Rockwood, TN, USA
Takata recall. The contact owns a 2009 Chevrolet Silverado 1500. While driving 70 mph, the instrument panel lighting failed to illuminate. The vehicle was taken to an independent dealer where it was diagnosed that the passenger presence module became erratic and needed to be replaced. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact left a voice message for the dealer. The manufacturer was not made aware of the issue. The failure mileage was 186,000. VIN tool confirms parts not available.
- St Martinville, LA, USA
Takata recall. The contact owns a 2009 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available.
- Worcester, MA, USA
The contact owns a 2009 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Dothan, AL, USA
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that the vehicle did not start. The vehicle was towed to an independent mechanic who diagnosed that there was excessive corrosion on the SRS module case and the surrounding areas. The contact was referred to the dealer because similar vehicles were issued a recall for that failure. The manufacturer was notified of the failure and a case was opened. The VIN did not qualify for the recall. The vehicle was not repaired. The approximate failure mileage was 32,000.
- Fairfax, VA, USA
The contact owns a 2009 Chevrolet Silverado 1500. While driving various speeds, the air bag warning indicator illuminated intermittently. The vehicle was taken to a dealer the first time, but the contact was unaware of the diagnosis. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the passenger presence module failed. The contact refused to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 21,518.
- Delmar, NY, USA
Takata recall. The contact owns a 2009 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Amory, MS, USA
Takata recall, our truck had a recall on it 07?2016. I have called the dealer several times. They say they do not have what it takes to fix it.
- Eufaula, AL, USA
Takata recall. The contact owns a 2009 Chevrolet Silverado 1500. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
- Magee, MS, USA
- St Cloud, FL, USA