really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 1
Average Mileage:
61,555 miles

About These NHTSA Complaints:

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problem #13

Jun 222018

Silverado 2500

  • 105,000 miles
Crack in the dash next to the passenger airbag. Concerns that it may have a negative impact to the passenger airbag and safety. Appears to be due to a design flaw, as there is no support and cheap materials.

- Pleasanton, CA, USA

problem #12

Mar 012013

Silverado 2500

  • 35,000 miles
Dash cracks around passenger air bag and cracks over instrument panel.

- Catawba, NC, USA

problem #11

Mar 142012

Silverado 2500

  • 35,000 miles
Dashboard is cracked

- White Oak, TX, USA

problem #10

May 012012

Silverado 2500

  • 55,000 miles
The dash on my truck has a crack in the corner by the passenger air bag. Also it is cracked in front the of driver. Both pose risks to the occupants as it could come apart and shards fly upon impact. Plus the crack is right next to pass air bag and that air bag goes up and into the windshield and out. With the crack beside the air bag there is no guarantee the bag will deploy correctly with the no support around it. I have been looking and noticed thousands of these dashes have cracked which is concerning. I had actually taken it in several years ago (2012) and they denied fixing it then but I have realized the major issue that it has become.

- Sand Springs, OK, USA

problem #9

Aug 012015

Silverado 2500

  • 120,000 miles
Not the actual air bag, but the plastic dash around it. Known cracking in the dash will cause it to shatter during air bag deployment causing possible injuries due to pieces becoming projectiles. GM is well aware of this defect in the manufacture of the dash.

- Wrightstown, NJ, USA

problem #8

Dec 162016

Silverado 2500

  • 160,000 miles
Dash crack on the passenger side of the dash, left corner of the airbag. Also dash cracked over instrument cluster. Chevrolet dealer claims its not a safety issued, but will not place the claim in writing.

- Discovery Bay, CA, USA

problem #7

Dec 032016

Silverado 2500

  • 75,217 miles
Got in my truck today to find cracks in the dash around the passenger airbag. Concerns me that if the airbag were to deploy it would send sharp pieces of dash flying into the face of the passenger. Vehicle was not in motion when I found the cracks.

- Leander, TX, USA

problem #6

Mar 262016

Silverado 2500

  • 80,000 miles
The dash panels on the top of the dash board have completely broken I feel that if the passenger airbag were to deploy it would be a safety issue. Pieces of the dash could possibly become a hazard and injure myself or my passengers this needs to be addressed this is a very common issue among many Chevrolet vehicles

- Peoria, AZ, USA

problem #5

Mar 162012

Silverado 2500

  • 60,000 miles
Several cracks in my dash (4-5). One is at the corner of the passenger airbag. The dash is so brittle it cracks from just closing the door. I'm afraid what might happen if I'm in an accident and broken dash pieces go flying throughout the cab. This is no doubt a safety concern! not to mention an eye sore and resale killer. This started a few years ago and continues to get worse.

- Mansfield, TX, USA

problem #4

Sep 172014

Silverado 2500

  • miles
Crack developed in dash at app 50K miles next to passenger airbag. Crack has continued to expand since.

- Corpus Christi, TX, USA

problem #3

Oct 272015

Silverado 2500

  • 75,000 miles
Major oil consumption burned 4qts between oil changes truck has the 5.3L V8 not to impressed due to the fact it only has 75000 miles on

- Minocqau, WI, USA

problem #2

Jun 052015

Silverado 2500

  • miles
Was told by dealer that impact sensor was bad. Vehicle has never been in accident. Here that this is a common problem. Sounds like GM is using a defective part. Vehicle has less than 20,000 miles. Costing me $330 for repair. Can you check into this ?

- Newark, DE, USA

problem #1

Jun 232013

Silverado 2500

  • miles
On 6/23/13 my father was making a left turn over a 4 lane street. He was hit by a 2008 Nissan rouge going between 37-40mph on the drivers side door. My fathers truck was in motion at 4-6mph. The truck suffered extensive damage, and my dad passed away hours later at the hospital due to internal bleeding of pelvic area. The trucks drive shaft was cut in a half. The truck has a 5 star side crash safety rating, I do not understand how a car that was not even speeding crumpled the truck that badly. The frame of the truck was pushed so far back the gas and brake pedal were one.

- Coral Springs, FL, USA