10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
15,314 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Mar 072020

Silverado 2500

  • 37,800 miles
Driving on the interstate seems to be only above 70mph or more the truck vibrates very bad in the seats, floor, armrest.. 70mph and less I feel nothing and rides smooth.. at 80mph it literally feels like your gonna lose control.. very unsafe in my opinion

- Brunswick, ME, USA

problem #12

Jan 152020

Silverado 2500

  • 34,000 miles
Transmission shifts hard into gear when slowing down and extremely hard when towing 2,000lb empty trailer, currently at dealership to have new torque converter and pump installed. Dealership stated no metal shavings in transmission they believe. When accelerating engine rpms increase while vehicle speed decreases. Stereo constantly disconnects from wifi when streaming music. Wifi will continue to work for other devices. Voice commands work 80%ish of the time.

- Chesapeake, VA, USA

problem #11

Jan 202020

Silverado 2500

  • 93,500 miles
As I was driving on a city street high speed limit all the sudden all the warning dash lights came on although the engine is running, I didn't understand it tried to slow down and had to apply a lot of pressure to the brake pedal. I did not understand it. When I stopped the lights went out. I turned off the vehicle with the key and started it again. A couple days later I remotely started my vehicle but when I got in and turn the key on the lights did not go off immediately as they normally do.

- Crestline, CA, USA

problem #10

Nov 042019

Silverado 2500

  • 10,000 miles
I have had two sets of Continental tires put on my truck and the tread keeps peeling off of them I contacted Continental and they're not wanting to replace them unless I pay a prorated fee and I shouldn't have two of the manufacturer's defect I've had these problems with these tires for a long time now the first set of tires failed at 12500 miles and a second set that spelled at 10,000 miles dot number is A32awd40 P 275 /55 R 20 crosscontact LX 20 1111T

- Logan, IL, USA

problem #9

Jan 222018

Silverado 2500

  • miles
Popping noise coming from rear of truck. Truck has slack in rear axcel causing popping noise

- Millington, TN, USA

problem #8

Nov 022017

Silverado 2500

  • 500 miles
I bought my 2017 Chevrolet Silverado on October 2017. Not even one month after purchased I had to bring back the vehicle due to loud clunking noises and jerking. I had to bring the truck in at least 3-4 times a year due to the same problem.

- Kihei, HI, USA

problem #7

Jul 292019

Silverado 2500

  • miles
Just received a letter from General Motors with a page that is to be inserted into my owners manual. The issue it purports to solve is that the manual states that if this truck has forward collision alert, it also has forward automatic braking & intelligent brake assist. That is incorrect & this alert is to correct that error. But, the manual insert provided is nonsense. It has no page number to tell us where to insert the new page; there are 2 sections relating to this in the manual. The insert also says it only applies to 1500 series trucks. Mine is a 2500 series. So why send this. GM has messed this up and it seems to me you need to call them on it to provide correct inserts for the 2 manual areas to which it applies. That should include correct information and page numbers. Otherwise the material I received is irrelevant to correcting the original error. I am a retired government performance auditor, so serious mistakes in correcting problems concern me.

- Oak Harbor, WA, USA

problem #6

Sep 012017

Silverado 2500

  • 3 miles
I am concerned customers are not receiving their recall notices after being told customers receive their vehicles recall notices via email. Upper management at asbury automotive group gray daniels Chevrolet orders the overwriting of incoming electronically submitted internet leads (merging lot solds with electronically submitted internet non-solds overwriting everything keeps the non-solds email addresses), to embezzle ebe sfe money for corporate bonus's from General Motors; asbury automotive group gray daniels Toyota deletes customers email address and inputs fake or created email addresses to avoid bad surveys to win presidents award. Are my fears justified? new vehicle purchases

- Byram, MS, USA

problem #5

Jan 072019

Silverado 2500

  • 21,000 miles
Owner of both a 2017 duramax and a Tahoe from new. Duramax had just turned 21,000 miles this winter. Returned from fishing Sunday night and plugged the truck into a heavy guage extension cord. My family and I were woken at 3am early January to a vehicle alarm. Turns out the truck had started fire. Luckly the alarm was audible long enough to wake us. By the time I had reached the keys, it had stopped. A peek out the window showed a culprit I hadn't anticipated. Inspectors found the source in the location of the block heater. No wiring chared beyond the front of the truck. Continued contact with GM has yet to reveal any information. I loved the truck and would like to know if the issue is something that may kill us next time. With the recall of Ford block heater issues, I feel that this something that should be answered.

- Spokane, WA, USA

problem #4

Sep 282017

Silverado 2500

  • 820 miles
This vehicle, like many others of this same design, has had a vibration at highway speeds since the vehicle was purchase on 9-14-2017. It has been addressed by the dealer four times with the tires being the presumed issue. The vibration has continued even after different tires installed and recently the vibration caused the vehicle to begin to drift toward the edge of the roadway while travelling at 70 mph in a 70 mph speed zone in a curve that was not posted with a reduced suggested speed. The truck has currently been at the General Motors dealer in Delaware Ohio for eight days where they have verified the issue, have not been able to locate a cause and have notified General Motors for guidance. While researching this issue I have found that it appears to be a long term issue for this manufacturer that is not being addressed. Being a retired state trooper who has driven many many miles in his career, I feel this situation could cause a serious safety issue that could potentially cause a loss of control and contribute to injuries or worse to the vehicle occupants. Personnel at the dealership have confirmed to me that they have heard of this situation and that some trucks are absolutely perfect while others develop this continuing problem. This vibration begins at approximately 68 mph and continues to at least 76 mph and is felt through the seat, accelerator and steering wheel. I do have some of the "repair" documents but they are incomplete at this time.

- Marysville, OH, USA

problem #3

Sep 302017

Silverado 2500

  • 55 miles
When driving at night and shifting into reverse the tailgate camera activates on the dash display at full brightness effectively blinding the driver from seeing anything/any person outside the vehicle as he tries to back up. There is no way to disable or dim the touchscreen during reversing.

- Hedgesville, WV, USA

problem #2

Mar 072018

Silverado 2500

  • 200 miles
Vehicle radio display is too bright. Using the dimmer does still leaves the radio the brightest display inside the passenger compartment blinding the driver at night. The only option is to turn the display off which takes 5 separate inputs to the display control. Once the display is turned off any other input to the radio or heating/ac controls turns the display back on and requires another display input to turn the display off again.

- Lansing, MI, USA

problem #1

Nov 262017

Silverado 2500

  • 1,200 miles
Sunroof self exploded

- Kalispell, MT, USA