10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,537 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Jan 012015

Silverado 3500

  • miles
I never received a recall on my Chevrolet truck which is the same year make and model as this one. Took it to a dealership and had it fixed. They said it wasn't recalled so we had to pay the bill. Isn't their a way to find the recall and get reimbursed for the repair bill and all the associated costs? we have called and made a complaint to NHTSA. Nothing came of it. It still is a safety defect that should be repaired with no cost to the customers.

- Aurora, CO, USA

problem #10

Jul 202018

Silverado 3500

  • 30,000 miles
We were traveling on I-465 or I-90 outside of indianapolis with our 2016 lance camper model 995 on our 2015 Silverado 3500hd. We stopped at a rest area on I-90 and found the awning and awning roller for the slideout on the camper had disappeared. I had been driving at or under the posted speed limits when this occurred. The mounts, both damaged, were all that were left. The camper side was also slightly cracked on one corner and bulged on the other. It could have been much worse. Lance has replied to my complaint stating it was not a warranty item any more so claimed they had no liability. My concern is that this should never have happened and I could have hurt someone. The awning is made by carefree of Colorado for lance. I wanted to have this recorded because I have heard of anecdotal information of other slide awnings unfurling and/or coming off some campers.

- West Richland, WA, USA

problem #9

Jun 232016

Silverado 3500

  • 2,000 miles
Vehicle will not stay engaged in park, was parked opening a gate and the vehicle made a loud pop and started rolling backward, with a trailer, load of hay, has done lots of damage has 2000 miles on it. It was stationary then started rolling backwards.

- Valley Springs, AR, USA

problem #8

Feb 162015

Silverado 3500

  • 15 miles
I find the push button controls on the steering wheel are to small for a working driver. When wearing gloves it is very difficult using the small push buttons. The buttons that were used on the previous models were more user friendly.

- New Washington, OH, USA

problem #7

Mar 292016

Silverado 3500

  • 23,000 miles
When driving a message on my information center pops up which states that taking my eyes off the road can cause a accident, ect. This makes me take my eyes off the road to see it and again to delete it. So this is a hazzard. GM said there is nothing in the owners manual about it, and engineering thinks that it happens when I touch a button on the insturment panel when driving. But it happens to appear when im driving on the highway and have not touched any control button., this is a serious distraction. Since I cannot duplicate it because it happens at random, when it does occur again I will take a picture of it. The message will not cancel on its own and blockes everything on the message center until I manually shut it off

- Brooklyn, WI, USA

problem #6

Jan 202016

Silverado 3500

  • 800 miles
I purchased a brand new 2015 silveradeo on 7/24/15 and at about 700 miles or so I noticed a bad vibration as the truck was in motion, took it back to the dealer cause I was very upset it being an $56,000 truck and all. They wanted me to leave the truck overnight and did not offer any vehicle to drive so I did not leave it with them. So I took the truck to ratfield tire and had the tire's balanced, all 4 tire's were out of balance, which I paid for out of pocket myself not GM.... this didnot fix the problem of the severe vibration going down the road. I then took the truck to another dealer for the vibration, they test drove it and confirmed the vibration, did a road force balance on all 4 wheels, then replaced all tire's, this also has not fixed the problem, the truck is still vibrating, the entire seat just shakes, I am presently waiting on another appointment with dealer. The service manager told me himself after replacing all 4 tire's that it felt like a balance issue inside the motor which there is no fix, now that is crazy...I fell that this truck should be replaced or my money back entirely.the truck only has a little over 2000 miles cause it makes me sick to drive it....

- Gordon, GA, USA

problem #5

Aug 292015

Silverado 3500

  • 200 miles
I purchased a brand new 2015 Chevy Silverado and in the first week I had it, while driving, the truck just simply completely shut off. Dealer claims they have never heard of this and after keeping truck for days stated could not find any issues. About one month later remotes not working and truck warning that emergency brake is on even though it was released. Could not get to register that emergency brake was off and while driving none of the turn signals were working as to truck warning to pull over due to vehicle emergency brake was on. I have only made one payment on this new vehicle and truck has already been in shop 2X.I need your help, please as dealer not helping me and I do not feel safe in this truck. I should not have to worry about it turning of or anything else as to being a brand new vehicle. I have attempted to speak with several managers and one just stated to me" that is why you have warranty and just keep eye on it." Since all this I have searched on the internet, and discovered that this has happened with other Silverado.. ed bozart chevrolett still claims no knowledge of this. Please help me. I feel this is potential accident issue. The first issued happened while driving on craig road which could have been really bad as this is a 45 mph road, luckily it was a weekend and not busy. I don't know what else to do. Spending over $40,000 on this truck not expecting to feel unsafe while driving.

- Las Vegas, NV, USA

problem #4

Mar 312015

Silverado 3500

  • 100 miles
When driving 68mph or above the whole inside of the vehicle vibrates like a wheel is out of balance. I was told by a Chevy dealer that the drive shaft is wobbling & that's causing the vibration. And GM says it's normal.

- Colorado Springs, CO, USA

problem #3

Jun 012015

Silverado 3500

  • 500 miles
I purchased a new 2015 Chevy Silverado 2500hd duramax crew cab lt from auto nation of pembroke pines Florida and at about a week or two of driving it I started to notice a bump/clunk from the rear of the truck just as I would come to a complete stop. It also does it just apon a strong acceleration. The vehicle had about 500 miles on it when I started to notice this. I brought the vehicle in for the first oil change at about 4K miles and told the service guy what was going on. He said they would test drive it. When I picked it up he said they could find anything wrong. I think it's the slip yoke sticking and needs to be lubricated or replaced. Some of the older truck had this issue.

- Cooper City , FL, USA

problem #2

Jun 302015

Silverado 3500

  • 2,497 miles
This is the 10th time this has happened, and 3rd time the vehicle has entered the service center. Own a 2015 Chevy Silverado 1500 crew cab Z71, and when attempting to start the vehicle, it does not turn over, indicating that there is a theft deterrent issue. The first time the dealer was unable to replicate the issue or error code. The second time several error codes were present, which the dealer reset. This appeared to fix the issue, until 1 month later the issue presented itself again. The vehicle is currently with the dealer on it's third repair attempt. This can be very unsafe for a vehicle since in an emergency need the vehicle could be incapable of being driven.

- Sioux City, IA, USA

problem #1

Mar 202015

Silverado 3500 8-cyl

  • 1,800 miles
My name is [xxx] and I am the owner of the 2015 Chevrolet Silverado lt that I leased on January 31, 2015 from huntington Chevrolet located at 370 oakwood rd, huntington station, NY 11746 (877) 415-8697. I noticed in March when the weather started getting warmer that the air conditioning was not working properly. I brought the vehicle into new rochelle Chevrolet located at 291 main St, new rochelle, NY 10801 (914) 730-9960 to have the A/C serviced, and it was discovered there was no freon. After having the freon put into the A/C system I noticed very strong fumes coming into the cabin. The vehicle was brought back into new rochelle Chevrolet twice to have the problem solved. I have the appropriate paperwork to validate the service. The 2 services at new rochelle did not fix the problem. The smell is unbearable and possibly toxic, and still coming into the cabin as of today. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New Rochelle, NY, USA