10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
27,250 miles

About These NHTSA Complaints:

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problem #4

Jan 012004

Suburban

  • miles
Rear glass hatch hinge separation from glass, passenger side. Vehicle was passed to me after my father passed. Unknown when the hinge separated from glass. This is a safety issue for obvious reasons.

- East Aurora, NY, USA

problem #3

Nov 152004

Suburban

  • 79,000 miles
I had a flat tire. When I went to change it, the spare tire hoist with lowers the spare was inoperable and would not lower the spare. Had to take truck to dealer. I was told by dealer that the mechanism to lower the spare had rusted and had seized and had to be replaced, which II did and paid for. Imagine being in an isolated area with foul weather and not being able to change your tire because you could not access the spare. I believe this to be a significant safety issue. I did complain to dealer without success or satisfaction. The car was obviously stationary at he time the event

- Rose Valley, PA, USA

problem #2

Feb 062003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 30,000 miles
We have taken our 2000 Suburban in 9 times to get the water leak problem fixed at asheville Chevrolet. The moisture causes headaches in my 9 yr old son. We don't know what all might be growing in the carpet. We bought new carpet the last time and were told the problem was solved. 2 weeks later (the first rain) and we have a wet carpet again and our son has another headache.

- Hayesville, NC, USA

problem #1

Jul 082000

Suburban 4WD

  • miles
Electrical- power windows inoperable for the first 8 months that we owned this vehicle, involved 5 trips to the service department before problem was fixed. Body design? problem - tires did not clear vehicle body without rubbing, causing irreversible damage to the tires. To the extent that the dealer keeps recommending us to buy 4 new tires when ever they service our vehicle. Brakes - possible that there is a kink in the brake booster vacuum supply hose. I need to suggest to dealer that they consider this for a problem that were having with a noise and vibration coming from the front end when you press and release the brake pedal. Dealer recommends that we buy 4 new tires, the problem with that diagnoses is that we also hear the noise when the car is not moving! I wonder if they read their tsb's (tiresize: P265/70R16)( dot number: Tire size: P265/70R16 )

- Cathedral City, CA, USA