10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
146,293 miles

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problem #24

May 192014

Suburban

  • 140,000 miles
When approaching an intersection the vehicle in front of me stopped quickly. I applied my brakes quickly to stop and the brake pedal almost reached the floor board. I could feel my foot jumping on the pedal as my truck was attempting to stop. A week after the incident my ABS light came on and has remained on and the dealership states this is an ongoing issue. I understand GM has much going on right now but they need to address and resolve all these issues before family's loose loved ones. Do the right thing GM acknowledge these numerous faulty brake issues and give us the opportunity to fix our vehicle investments.

- Garden Grove, CA, USA

problem #23

Mar 122012

Suburban 4WD 8-cyl

  • 146,000 miles
The contact owns a 2000 Chevrolet Suburban. The contact stated a routine maintenance he was notified that the brake line was corroded. The techinician stated that the brake line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 146,000. Updated 11/7/14 updated 7/27/2015

- Lafayette, TN, USA

problem #22

Nov 132013

Suburban 8-cyl

  • 135,000 miles
The ABS/brake warning lamps light at random times. The first repair center/dealer told me they were very familiar with the problem and it is the ebcm modules. They were problems on 1999-2001 models of pick up and Suburban. He instructed me to ignore the lamps as it would be a high cost of replacement but the ABS system will not operate. He also instructed that GM knows very well the problem they had and corrected it on the 2002 models. This was told to me by 2 additional dealer service centers. Also by a top auto repair show on the radio. If you do a search on the web you can see this has been a known failure since 2005.I asked each of the service managers why GM hasn't recalled them and their answer is I don't know or there has to be a certain percentage before they will. Another was the NHTSA hasn't gotten involved. A failure of this nature means when the brakes are applied they will lock up and skids/loss of control can occur.

- Snyder, TX, USA

problem #21

Mar 232014

Suburban 8-cyl

  • 184,750 miles
Rear brake line ruptured. Found extreme rust.

- Roanoke, VA, USA

problem #20

Mar 212014

Suburban

  • 199,000 miles
Driving on paved road and slowed down to make turn. Brake pedal went all the way to floor and could not stop normally. Braking was very poor. There was no warning light and this was a sudden failure in braking performance. Cause was due to severely corroded brake line. I had 7 people in the car and I am grateful we were not on the highway at the time because this could have been deadly.

- De Pere, WI, USA

problem #19

Jan 102014

Suburban 8-cyl

  • 165,000 miles
Brake line ruptured while driving with my family, almost hit the car in front of us when approaching a stop light. I hate to think what would have happened if I was towing the camper, or boat !!!!! which is why I bought this vehicle !!

- Monee, IL, USA

problem #18

Nov 092013

Suburban 8-cyl

  • 181,000 miles
I was driving home, and the brakes were very spongy, then the next morning I went to go out on errands and the brakes stopped working, I had to drive on the shoulder till I came to a stop.

- Collinsville, IL, USA

problem #17

Jul 112011

Suburban 8-cyl

  • 97,000 miles
My family and I (2 adults and 2 children) along with 2 other boys (age 14) were driving down a hill and experienced a complete brake failure. My husband attempted to stop at a light and discovered that the brakes were inactive. The road declined steeply for some time and it was a nightmare as he tried everything (e.g., shifting to lower gear, emergency brake, park) to stop the car. As we were close to a major highway and river, my husband had no choice but to stop the car by crashing into an embankment. Given the speed of the vehicle, it was a horrific crash. I'm still recovering from multiple broken bones. My son had to have extensive surgery on his face. We are lucky to be alive. It appears brake failure in this age and model of Chevy is not uncommon and the company is aware of this problem. How can they stand aside and risk so many lives? one month prior to the crash, our car had passed its annual inspection at a Chevy dealership. No brakes issues were identified. Between the mental and physical chores of recovering, it has taken me this long to gather the energy to write this complaint. Owners should band together to submit a class action lawsuit. Chevy needs to be held accountable. Our family is lucky to be here. We will never purchase another Chevy vehicle again.

- Bryn Mawr, PA, USA

problem #16

Jun 062012

Suburban 8-cyl

  • 59,638 miles
Rear brake lines needed to be replace due to corrosion in June 2012. Now the front brake lines need to be replaced due to corrosion July 2013. I purchased this vehicle new in 2000.

- Spring City, PA, USA

problem #15

Feb 222013

Suburban 8-cyl

  • 120,000 miles
Brake line failure.

- Aurora, OH, USA

problem #14

Feb 192013

Suburban

  • 238,000 miles
The contact owns a 2000 Chevrolet Suburban. The contact stated that while entering a parking spot at an unknown speed, smoke emitted from the front passenger tire. The contact also mentioned that there was a brake fluid leak. The vehicle was taken to an independent mechanic where it was found that the brake lines were corroded. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 238,000. The VIN was not available.

- Stuart , FL, USA

problem #13

Dec 072012

Suburban 8-cyl

  • 203,458 miles
The brake pedal went all of the way to the floor while I was in traffic going about 20 mph. I was able to stop my Suburban without hitting the car in front of me by putting the car in 2nd gear and using the emergency brake. There were no warnings lights or messages in the message center before or after this happened. The brake line burst along the frame rail at a spot approximately between the front and rear driver's side door.

- Apalachin, NY, USA

problem #12

Mar 152012

Suburban 8-cyl

  • 175,000 miles
I was driving on york road in Maryland going about 35 miles per hour when the car in front of me suddenly stopped. I pressed on the brake pedal but it went straight to the floor. Fortunately I had kept a good distance between my car and the car in front of me. My vehicle came to a stop about half and inch away from the car in front. After this I had to pull over and take the vehicle to the dealer. Dealer found that the brake lines had rusted and brake fluid was leaking hence the reason for the car not braking properly.

- Parkton, MD, USA

problem #11

Nov 232012

Suburban 8-cyl

  • 222,000 miles
Started to pull out of driveway and brake pedal went to the floor. Inspection revealed that a rear brake line had rusted through, leaving a puddle of brake fluid on the ground.

- Howell, MI, USA

problem #10

Nov 172012

Suburban 8-cyl

  • 194,000 miles
Steel brake line along right rear frame member corroded and failed resulting in loss of brake fluid and braking action. Inspection of other steel brake lines show extensive corrosion, drawing reasonable conclusion that other lines will fail. All steel brake lines need to be replaced to make vehicle safe to drive.

- Oakland, NJ, USA

problem #9

Jun 082012

Suburban

  • 187,000 miles
Steel brake lines along rear differential corroded and failed resulting in loss of brake fluid and braking actions.

- Oakland, NJ, USA

problem #8

Nov 112012

Suburban 8-cyl

  • 188,000 miles
When approaching an intersection today the traffic light turned red and when I depressed the brake pedal it collapsed to the floor causing me to run the light and pass into the intersection. I thank my lucky stars that nobody was injured. My wife and child were terrified, as was I, but we managed to pass through unharmed.

- Bristol, RI, USA

problem #7

Nov 102012

Suburban 8-cyl

  • 194,600 miles
I was backing up my 2000 Chevy Suburban 1500 in my drive way and the brakes failed completely while backing up the vehicle. The brake pedal went all the way to the floor. I pumped the brakes several and the pedal went to the floor each time. There was no warning that the brakes were going to fail. I was able to use the emergency brake to stop the vehicle. The rear brake line is severely corroded and the line failed at the chassis location above the rear axle above the coil spring bracket. There was a large about of brake fluid on the inside of the tire, chassis and on the ground. This failure also indicates the master cylinder failed because there were no front brakes either. Upon inspection, all the brake lines on the vehicle are severely corroded and will need to be replaced. I am disappointed in GM engineers to produce a vehicle that could have a failure of this nature. Their design controls and process using a dfmea (design failure mode and effects analysis) would have had corrosion on brake lines as a potential failure mode. If their marketing knows that a large percentage of vehicles would be sold into regions that use corrosive agents to keep our roads and highways clean in the winter, then they should have shown that the break lines could fail given their choice in brake line materials and coatings used on this vehicle. Also, I am disappointed in my GM dealer and the state safety inspection process where I live that should also have caught the fact that the brake lines were severely corroded, especially since I had to have had my rear backing plates replaced on the same vehicle last year due to a corrosion failure that rendered the emergency brakes useless and would not pass the state inspection process.

- Malvern, PA, USA

problem #6

Aug 302012

Suburban 8-cyl

  • 100,202 miles
I left my residence to run an errrand and a deer ran out in front of my vehicle. I hit the brake pedal hard to avoid hitting the deer and a brake line ruptured. I was able to slow down and eventually stop and carefully returned home with the brakes barely working. Upon inspection, the brake lines, which are clustered together under the drivers side are completed corroded. I can't even tell which one ruptured due to all of the corrosion. I have owned this vehicle since new and take good care of it. The brake lines look like they are 30 years older than the rest of my vehicle. I own some older vehicles, including a 1961 truck and a 1953 car that have original brake lines and look to be in much better condition than on my 2000 Suburban. This is the vehicle that I drive when transporting my family and I am very upset regarding the quality and design of these important components. We purchased this vehicle new in April 2001.

- Strongsville, OH, USA

problem #5

Aug 222012

Suburban 8-cyl

  • 143,000 miles
I was traveling down a city street in philadelphia taking my young kids to daycare, when I had to come to an abrupt stop to avoid a vehicle making an illegal U-turn. The truck would not stop the brake pedal went to the floor then slowly brought the vehicle to a stop. I had the truck towed into a repair facility and was told by the mechanic my Suburban was the third in two day period to come in with ruptured brake lines due to corrosion. This matter needs to be addressed before someone is seriously hurt or killed. I just arrived home a week prior from vacationing with my entire family in this vehicle. My vehicle has been routinely checked and serviced by bryner Chevy in jenkin town pa. I was never informed my brake lines were corroded.

- Philadelphia, PA, USA

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