2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,940 miles

About These NHTSA Complaints:

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problem #3

May 272007

Suburban 4WD 8-cyl

  • Automatic transmission
  • 79,950 miles
While making a low speed sharp left turn, my power steering suddenly stopped working. I was able to avoid hitting anything. Diagnosis at the dealer was that the shaft on the power steering pump had snapped. While looking around on the internet to see if others had this problem, I discovered NHTSA campaign id 05V005000 issued in January 2005 which appears to describe my exact problem. I had been informed of several recalls by Chevrolet for other problems but had not received any notice of this particular issue and was unaware of the potential danger. The dealer indicated that the VIN number of my Suburban was not on the list of affected vehicles. I contacted General Motors customer care (case #71-523372221) and they verified that my VIN number was not part of the population of Suburban covered by this action. This is a dangerous matter. If my wife had been driving or if I had been trying to avoid something in the road at high speed, there would have been an accident. I do not know if I just happened to receive an isolated defective pump or if the population of defective Suburban is larger than Chevrolet currently acknowledges. The pump was replaced.

- Webster, NY, USA

problem #2

Jan 212005

Suburban 4WD 8-cyl

  • Automatic transmission
  • miles
NHTSA recall campaign 05V005000 concerning a fractured driveshaft. This vehicle was not included in the recall due to VIN. But vehicle had trouble with the steering, making it difficult to control the vehicle.

- Elkhorn, NE, USA

problem #1

Jan 102005

Suburban 8-cyl

  • Automatic transmission
  • 81,869 miles
Consumer placed the vehicle into the garage and transmission felt as if it slipped. The next day the vehicle would not go over 40 mph. Transmission had to be replaced at a cost to the consumer. The consumer's vehicle was not included in the driveshaft recall 05V005000.

- Machesney Park, IL, USA