hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,676 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2000 Chevrolet Suburban:

Unsubscribe any time. We don't sell/share your email.

problem #24

May 252005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 74,166 miles
: the contact stated a NHTSA recall letter # 05V155000, pertaining to the fuel pump, was received. A service dealer was contacted, who stated the parts were unavailable at the time. On July 26 2005, the vehicle was taken to a service dealer due to the engine misfiring, and injector issues. The dealer removed and cleaned the fuel tank, replaced the fuel modulator, the number 2 and number 7 injectors, vapor canister, vent solenoid, fuel filter, and cleaned the fuel rail lines. The repair was brought to the attention of the manufacturer, who stated that the contact was not eligible for reimbursement. The contact continued to receive recall notices for this issue to the present day.

- Kansas City, KS, USA

problem #23

May 162006

Suburban 4WD 8-cyl

  • Automatic transmission
  • 11,600 miles
In 2004 I had a fuel system failure. A loud whining noise was coming from the fuel take area. All of a sudden I began having fuel flow problems. As I entered an intersection I had a fuel system failure which almost resulted in a vehicle collision. Fortunately the other driver was able to avoid my stalled out vehicle. Vehicle was towed to ase certified mechanic who replaced the fuel pump at 900+ cost. May 2006 I am now again noticing some fuel system problems like the ones before. After researching this website an observing the numerous complaints on fuel systems on 2000 surburban's something needs to be done. I can not afford another 900 dollar repair but will have to find some way to pay it. This should be a cost Chevy needs to pay. It truly seems they have a problem with this vehicle.

- Georgetown, TX, USA

problem #22

Aug 102005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 119,000 miles
When driving at speeds of 65-70 mph the vehicle stalled while accelerating to pass another vehicle on the interstate. The vehicle operated at a reduced speed. The engine did not die, but with hesitation the speed dropped from 65- 35 mph. The consumer continued to press the gas pedal, and the engine coughed and shot back up again. The consumer pulled over on the shoulder to avoid a tractor trailer. The consumer received a consumer service bulletin alerting the issue of engine stalling. The consumer lost H letter and called GM, who said this would not be a recall until November. The consumer took the vehicle to a certified pep boys mechanic, who determined this was a fuel pump problem. The fuel pressure, test that showed a low fuel pressure level at an idle due to fuel pressure, dropped even more. They replaced the fuel pump. GM would not reimburse for corrections. Since the fuel pump was replaced there have been no problems.

- Stafford, VA, USA

problem #21

Aug 172005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 61,294 miles
The consumer was traveling to North Carolina at 70 mph on 8-8-05, and he was in the passing lane when the car cut off, and there were trucks practically on top of consumer's vehicle. There was no warning. He could not steer. He had to go over 3 lanes of traffic to get out of the way. The consumer had the vehicle towed to a garage. They replaced a 20 amp fuse going to the electronic control module (ECM) he picked it up. He drove another 400 miles. On 8-17-05 the car quit again on the highway. Had it towed to a Chevrolet dealer in North Carolina, and they determined that it was the electric fuel pump in the fuel tank. He received a pending recall 05V155000 notice about 3 weeks ago pertaining to the fuel pump. He had the car serviced before going to North Carolina, and they did not diagnose any problems with the car.

- Washington, IL, USA

problem #20

Jul 042005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 73,000 miles
The consumer owns a 2000 Chevrolet Suburban K1500. He stated there was a recall NHTSA campaign 05V155000 but his vehicle was not included due to VIN. He contacted the dealership and the manufacturer. The vehicle kept blowing the ECM fuse. This fuse controls the fuel pump and the computer. This recall was a fix for the fuse blowing. The consumer was driving down the road 70 mph when the fuse blew and the car just died.

- Kingsland, GA, USA

problem #19

Jun 212005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 89,603 miles
My gas tank read at half tank when leaving my driveway.after approx 9 miles while driving on the I-80 wb frwy on the fast lane my vehicle(V) began to quickly decrease in power, the fuel lights, the service lights, and then all warning lights began to flash.the fueld tank read empty.my car was fully disabled within approx 40 seconds.I was able to react quickly and pullover on the side of the freeway on I-80 wb on barrett ave/san pablo ave.I called a relative for assistance who put in 5 gal of gas since the fuel warning light first flashed when the (V) began decreasing in power, the (V) would not start.it did not appear to be a battery/starter problem.I called a tow truck tow the (V) to my house and have my husband examine it since he is a master certified Lexus diagnostic specialist.he said it may be the fuel pump, and was going to order the tools to repair it.I recalled receiving a letter about a fuel pump recall but could not locate the letter.I then did an internet research and called GM. I was told that my (V) VIN number is not part of the recall, I strongly disagree because my vehicle duplicated the recall without being fully aware of the recall description. My vehicle has been maintained since it has been in my possession and the original owner serviced the car at dublin Chevrolet in ca. This incidence could have led to a disaster for my 10 yr old daughter and I. I could have panicked and gotten stuck on the fast lane of the freeway with no power at all to my (V). We were stranded on the side of I-80 westbound freeway near barrett avenue/san pablo avenue exit for 2 hs until around midnight while waiting for a tow truck-my relative had to leave because of work, we were approached by 2 homeless while waiting for the tow truck; we were stranded in an unfavorable area of the freeway. I want my Suburban's VIN number included in their recall since it duplicated their recall description, and pay for all my towing costs.vehicle is disabled on my driveway.

- Hercules, CA, USA

problem #18

May 072005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 65,745 miles
Drove two hours, stoped at rest area, car wouldn't restart. Saw possible recall on NHTSA.gov for feul pump wires overheating. Called GM, they said there was't a recall out. Have not been driving the vehicle to far away from home.

- East Liverpool, OH, USA

problem #17

Jun 152005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 46,850 miles
Fuel pump failed while driving on interstate freeway causing engine to shut down. There was no warning, no 'service engine light', no fuel odors. Car had a full tank of gas, was driving at normal speed (75mph) on freeway when all engine power was lost. Car was towed to Chevrolet dealer and repaired. This is the second fuel pump for this vehicle, the original fuel pump was replaced in February 2004. Note that there is a recall on the fuel pump, issued this year, but no date when the repair will be made.

- Glendale, AZ, USA

problem #16

Aug 052003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 68,000 miles
Vehicle stalled, hestitated when started, smoked when vehicle is first started, did not register gas correctly, gas needle would float. I was told my vehicle is not part of the current recall, however, I have experienced the same problems as noted on the recall and my vehicle was manufactured the same year.

- Raleigh, NC, USA

problem #15

Feb 042005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 54,573 miles
I was going on vacation and driving and engine died.failure was fuel pump short and was bare wires exposed by melting same as in your NHTSA action number PE04042 and EA04026. Parts were replaced and please note that not a General Motors dealership within a 100 -miles plus had the fuel pump in stock. I was told it was too expensive to stock. This is their one of their main engines and no one stocks them!? plus this was a Friday and no said they could get to my 2000 Suburban till Tuesday period!

- Edwardsville, IL, USA

problem #14

Dec 232004

Suburban 4WD

  • Automatic transmission
  • 107,000 miles
Fuel pump failure - dangerous highway speed, stall, abrupt stall while driving at interstate speeds - very lucky to coast to construction traffic only entrance zone in area without shoulders. Almost rearended during stall out. Dealer states that fuel pump is defective and requires replacement for $700+ Chevrolet customer assistance center does not show indication that this problem is significant. Web search shows that numerous people have had similar experience. Car websites such as msn show fuel pump as possible future repair requirement in their evaluation. Extended warranty expired at 100,000 and car at 107,000 miles. No consideration given. Dealer authorized to make repair at my expense.

- Parker, CO, USA

problem #13

Jun 012002


  • miles
The fuel pump module was defective. The wiring on the fuel pump module often melted when the fuel tank was routinely run below a quarter tank of gasoline. This caused a short and a fuse to blow in the vehicle, there was also an immediate lost of all power. Which causes a dangerous position for the driver. The fuel pump was replaced 4 times.

- Washington Crossing, PA, USA

problem #12

Feb 012000


  • miles
Vehicle was equipped with power windows. The power mechanism failed, and windows did not work. There was a short in the battery. There was a bad cell. Also, there was a short in the fuel pump module. It had to be replaced.

- Las Vegas, NV, USA

problem #11

Jun 242004


  • Automatic transmission
  • 54 miles
While driving at high speed fuel pump went out on my 2000 Chevrolet Suburban which has 54.000 mi. It was softly recommeded the fuel filter be changed at 30,000. However the dealer and GM is aware of the fuel pump problem. The repair was $812 verses $34.oo for a fuel pump. The public should know that this could occur. Many women w/children drive this vehicle. There should be a strong warning before lives are lost. But of course the dealership wouldn't profit as much if all the fuel filters were replaced. GM refuses to own up to the problem even though there have been many incidents, why else does the fuel filter last only 30,000 miles" I was told it was my fault by C&M Chevrolet in san diego and GM, customer service. A stronger warning should take place instead of a soft suggestion to replace the fuel filter. So many women and children are use this vehicle. I know that other makes and models have a much better fuel pump life than the Chevy Suburban. Is this a defect" I paid almost $400, I should have purchased a Toyota.

- San Diego , CA, USA

problem #10

Jan 172004

Suburban 8-cyl

  • Automatic transmission
  • 67,108 miles
2000 Chevrolet Suburban traveling at 45 mph the engine stopped, message center said "low oil pressure" and another (forgotten) message. I shifted to neutral, cranked the engine but it wouldn't start. I coasted off the highway and stopped. I telephoned the dealer who said it was probably the fuel pump. The vehicle was towed to the dealer, the fuel pump, the fuses and the fuel filler rubber connector hose were replaced. The removed failed pump module had shorted wiring just under the mounting plate. The gray wire had almost one inch of its insulation at the top melted off the wire and left dangling. This bare wire apparently chafed one of the two purple wires about 1/2 inch from its top and the resultant contact caused a short and blew the fuse. I have enlarged photos of the damaged wiring in place. The dealer was exceptionally helpful and efficient in repairing the failure. I am concerned about the high number of failures of the pump in the Suburban and the unexpected engine failure in a critical situation can cause an accident and possible injury.

- Leonardtown, MD, USA

problem #9

Nov 042003


  • 500 miles
While driving at any speed steering wheel stuck. When this occurred it felt like driving without power steering assist. Vehicle was taken to the dealer, who replaced the power steering pump. Also water and fuel pumps were replaced.

- Norwalk, CA, USA

problem #8

Sep 112003


  • miles
Fuel pump assembly and leaky seal all wires melted together causing a safety issue.

- South Florida, FL, USA

problem #7

Aug 212003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 85,993 miles
While traveling approx. 70 mph, car quit suddenly and completely. Quickly lost power steering and brakes. Luckily, we were on a straightaway not the mountain road we were travelling one hour earlier. Car towed to quality Chevrolet in escondido. Diagnosis = catastrophic fuel pump failure.this is highly dangerous. We have a friend who had exactly the same failure at approximately the same mileage, 85,000 - 90,000 miles. Notwithstanding the danger, this repair cost over $900 to repair. This is a bad design...failure results in a lifethreatening situation and repair is exhorbitantly expensive.

- San Diego, CA, USA

problem #6

Aug 142003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 49,090 miles
May 8, 2003:odometer 45,428 miles. Check engine dash light on. Vehicle left with dealship who stated that the code read "gas and/or vapor leak" but was unable to locate it at this time. Was advised that it was ok to drive until I could return vehicle at alter date. Aug 13 2003 I filled up tank, normally have @ 3/4 tank of gas, and after driving 5 miles home found gas running off the tank onto drive way, had to get pans to contain it. Aug 14 dealership took in vehicle and replaced the sending module at a cost of $600 +. was advised it "was a good thing to fill it up as it isolated the problem".

- Brick, NJ, USA

problem #5

Jul 052003

Suburban 8-cyl

  • Automatic transmission
  • 41,776 miles
Filled the tank of 2003, Suburban with 41,776 miles on it, but did not top it off. Consumer drove 16 miles and parked. 15-20 minutes later, someone came in to tell consumer that gas tank was leaking. Expecting maybe a small drip, but found a steady stream and a puddle that had spread under the car parked next to consumer's vehicle. Aaa told consumer to call the fire department, who in turn called the hazmat team. Firemen removed the gas tank protective shield, but could not gain access to stop the leak or pump out the tank. Three hours later, vehicle had to be hauled by an approved tow to an authorized storage site over the weekend. Apparently, a seal had failed on the sending unit, and the entire sending unit had to be replaced. Had a spark ingited the vapors or spilled fuel the consequences could have been serious.

- Collierville, TN, USA

Read the next 4 complaints »