10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
99,531 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #20

Jan 102003

Suburban

  • miles
Seat belt retractor locks up.

- Wildomar, CA, USA

problem #19

Oct 242010

Suburban 4WD 8-cyl

  • 80,000 miles
Our 2002 Chevrolet K2500 Suburban's anti-lock brakes slip (trigger) at low speed, which was not needed, nearly causing a couple of accidents. No brake light comes on during this to show failure. This happens every single time the brakes are applied when rolling to a stop. It is believed to be a faulty wheel speed sensor issue.

- Hudson, IA, USA

problem #18

Oct 312010

Suburban

  • 141,000 miles
Non working emergency brake. (recently purchased vehicle used.) appears to be a very common problem on this class of vehicle by Chevrolet and GMC. Repair is difficult, costly, and generally ineffective. Very dangerous. Not only will the E-brake typically not hold the vehicle from a stand-still. It was never designed to slow the vehicle while it is moving if the hydraulic system fails. Most drivers expect an E-brake to do both. Chevrolet should devise a fix and issue a recall.

- Loveland, CO, USA

problem #17

Nov 072010

Suburban

  • 58,000 miles
The contact owns a 2002 Chevrolet Suburban 1500. While driving approximately 30 mph, the contact engaged the brake pedal and there was an extremely slow response. The vehicle was pulled over to the side of the road. The contact noticed brake fluid leaking from the vehicle under the driver side. The vehicle was driven to the contacts residence with extreme caution. The vehicle was not diagnosed or repaired for the failure. The failure mileage was 58,000.

- Calwell, NJ, USA

problem #16

Aug 302010

Suburban 4WD 8-cyl

  • 122,000 miles
2002 Chevy Suburban. Loss of brakes in vehicle. Pedal could be pressed to floor board. Dealer confirmed brake line corrosion, rupture and failure. H&L Chevy, darien, ct.

- Ridgefield, CT, USA

problem #15

Aug 122010

Suburban

  • 107,895 miles
2002 Chevrolet Suburban. While driving brakes where applied in a normal manner and driver felt brake pedal go to the floor and vehicle did not stop. After investigation found brake line ruptured near drivers side rear wheel. Serious injury and damage where avoided only because of an empty highway at the time of occurrence.

- Mount Crawford , VA, USA

problem #14

Jul 012010

Suburban

  • 59,872 miles
My 2002 Chevy Suburban was serviced under NHTSA id 05V3379000 on 11/24/06. The problem is the vehicle will not stop between 5-10mph due to corrosion near ABS sensor - under recall clean area and lube. Since this is a corrosion issue it will recur many time in future. Approx 4 years after recall service - I am having the exact symptoms described in recall. I think this recall should be recurring since corrosion is constantly occurring.

- Broomall, PA, USA

problem #13

Mar 142007

Suburban

  • 97,000 miles
At low speeds (<30 mph) ABS activates which is leading to an increase in stopping distance. Has potential for accidents in residential and city traffic.

- Copperas Cove, TX, USA

problem #12

Jul 062010

Suburban

  • 169,000 miles
My 2002 Chevrolet Suburban Z71 (1500) is experiencing anti-lock brake problems. Whenever the car is about to stop, the antilock brakes activate and prevent stopping in a normal distance for slow speeds. This has nearly caused several low speed accidents. I see there was a recall campaign, #05V379000 and I called GM to check if my vehicle was included but they said no, even though my vehicle is in the indicated year range and is exhibiting the exact symptoms described in the recall. This vehicle should be included in the recall too.

- East Moriches , NY, USA

problem #11

May 242010

Suburban

  • 90,000 miles
My wife owns two GM Suburban, 2002 and 2004. Both experienced brake failure due to rotting brake lines within a week of each other. I have paid over $2,000 to have them both repaired. The 2002 failure sent me out into the street in front of my home unable to stop. The second failure of the 2004 occurred while on a cross country trip with most of my family in the car. This is the one that spurs my efforts to complain. I could lose it when considering what could have happened to my family due to these failures on two very expensive cars which I would never have expected to fail like this. I would like very much not to have this happen to anyone else and if I can get a refund for the costly repair that would be great. I have preserved the rotted brake lines. Please let me know if you need any further information.

- Weatogue, CT, USA

problem #10

Aug 042008

Suburban

  • 102,428 miles
I have a 2002 Chevy Suburban - I had the ABS system replaced in 2005 to have it break down again in 2008. The dealer's service department says that there is no recall on it because they haven't heard sufficient consumer complaints to warrant a recall! further, I called Chevrolet's/GMC's service department and they said that they don't read internet complaint boards. All complaints have to be directed straight to Chevy's customer service department in order to be input into a "complaint database", then they determine if they have received enough complaints to merit a recall - per industry standards.

- Chula Vista, CA, USA

problem #9

Nov 162009

Suburban

  • 95,415 miles
On November 16th 2009 with no warning my 2002 Chevrolet Suburban experienced a sudden and total brake failure. The vehicle was traveling slowly and the driver was able to pull off the road, call for a tow truck and have the vehicle towed to a local repair shop. Direct tire of watertown (phone:617-923-1800) advised that the under body brake line was severely corroded in several places, had ruptured in one spot and was leaking in one other place. The vehicle was repaired by them. The receipt for the work done by is available.

- Watertown, MA, USA

problem #8

Aug 282009

Suburban

  • 125,000 miles
The anti lock braking system activates when coming to a stop on dry pavement. Typically 10 miles per hour and less. This happens almost 40% of the time when stopping. We almost ran in to the back of a parked vehicle. A recall was performed in January of 2007 but I am wondering if this was actually fixed or just replaced with the same parts that went bad.

- West Lafayette, IN, USA

problem #7

Dec 202009

Suburban

  • 66,585 miles
1.normal operation 2. ABS cycling when inching to a stop, on hwy operation ABS cycles even when braking and there are no adverse conditions. The problem is sporadic at best. As for consequences, it has not but could lead to accident. 3. problem is still present.

- Desoto, WI, USA

problem #6

Dec 202009

Suburban

  • 68,577 miles
Normal operation ABS cycling when inching to a stop, on hwy operation ABS cycles even when braking and there are no adverse conditions problem is sporadic at best for consequences it has not but could lead to accident. Had been taken to dealer for recall, sensors for ABS were replaced. Problem is still present.

- Desoto, WI, USA

problem #5

Oct 152009

Suburban

  • 86,000 miles
2002 Chevy Suburban: Grinding noise heard on undercarriage and ABS light came on. Determined the ABS pump was making the grinding sound and further determined an unavailable part costs about $1200 plus labor. There is a waiting list for this part a mile long. Apparently this is a common problem worthy of recall investigation. Dealers temporary solution is to unplug the ABS fuse and drive it until the part comes available. We were told to be careful in the rain as it is unsafe without ABS brakes. Part might be available in 2 to 4 months.

- Birmingham, AL, USA

problem #4

Nov 062009

Suburban

  • 27,600 miles
I had a nearmiss, I came very close to hitting my garage while applying the brakes. When pressing the brake pedal, it locked up completely and the car will not stopped. I had to apply over 100 pounds of pressure for about 40 feet before the vehicle came to a stop.

- Richmond Hill, NY, USA

problem #3

Jan 232009

Suburban

  • 74,652 miles
ABS light on-dealer says $1500 to repair, he said this is a very common problem and should have been recalled a long time ago. I can't afford to repair it so am now driving a car the has no ABS protection.

- Belmont, CA, USA

problem #2

Nov 142008

Suburban

  • 62,058 miles
The contact owns a 2002 Chevrolet Suburban. While approaching a stop at 5 mph, the ABS engaged when the brake pedal was depressed, which prevented the vehicle from coming to a stop. The vehicle continued to drive over the curb and the contact had to place the vehicle into park in order to stop the vehicle. The vehicle stopped close to an embankment with a 15 to 20 foot drop. The contact took the vehicle to the dealer to inspect the failure and was informed that the vehicle was previously repaired according to NHTSA campaign id number 05V379000, action number PE05020 (service brakes, hydraulic:antilock). The contact stated that even though the repair may have been performed, the failure still persists. The dealer is charging $500 to redo the repair. The failure mileage was 62,058.

- Columbia, CT, USA

problem #1

Apr 282005

Suburban 4WD 8-cyl

  • Automatic transmission
  • 68,000 miles
Problem with ABS. In the past month while braking at low speeds the brakes did not activate but the ABS activated. The consumer has had many near accidents due to this failure.

- Houghton Lake, MI, USA